Senior Commerce Specialist

Flywheel; Chicago (IL); On-site; USD 62,000 - 72,000; Full time

Benefits offered by this job

Competitive rewards

Global office hubs

Paid time off & holidays

Learning & development

Parental leave

Job summary

Flywheel is seeking a Senior Commerce Specialist who will lead a portfolio of eCommerce accounts and blend retail optimization with media strategy to drive client ROI and company growth. You will manage relationships, develop integrated strategies, and mentor junior team members.

You will work across marketplaces like Amazon and others, analyzing data, optimizing campaigns, and communicating insights to clients.

Qualifications

• 2-3+ years in eCommerce, client management, or data analysis.
• Strong background in paid search, DSP, or multi-channel media strategy.
• Deep knowledge of eCommerce marketplaces and Amazon ads.
• Advanced Excel and PowerPoint skills; excellent communicator.

Responsibilities

• Manage account portfolios and conduct strategic reviews across retail and media channels.
• Develop and execute integrated retail and media strategies to maximize ROI.
• Analyze marketplace and media data to identify opportunities and optimizations.
• Define optimal media channel mix (Sponsored Ads, DSP, Video) and run campaigns.
• Optimize product pages, metadata, and promotional strategy.
• Create data-driven presentations, budgets, forecasts, and biweekly reports.
• Serve as a subject matter expert on eCommerce platforms and retail media.
• Educate clients on best practices and how tactics work together.
• Collaborate with Customer Success, Sales, and Product teams.
• Mentor junior team members and identify process improvements.

Skills

eCommerce

Client management

Digital marketing

Data analysis

Excel

PowerPoint

Communication

Detail orientation

Learning agility

Tools

Amazon Advertising

Job description

About Flywheel

Flywheel's suite of digital commerce solutions accelerates growth across all major digital marketplaces for the world's leading brands. We give clients access to near real-time performance measurement and improve sales, share, and profit. With teams across the Americas, Europe, and APAC, we offer a career with real impact, endless growth opportunities, and the support you need to be the best you can be.

Agency

Flywheel

Job Function

Consulting

Job Subfunction

Business and Change Consulting

Job Description

About Flywheel's suite of digital commerce solutions accelerates growth across all major digital marketplaces for the world's leading brands. We give clients access to near real-time performance measurement and improve sales, share, and profit. With teams across the Americas, Europe, and APAC, we offer a career with real impact, endless growth opportunities, and the support you need to be the best you can be.

The Opportunity

The Senior Commerce Specialist leads a portfolio of accounts across multiple eCommerce platforms (Amazon, Walmart, Target, and others), blending retail optimization with media strategy to drive comprehensive digital commerce success. You'll manage client relationships, develop integrated strategies, and mentor junior team members while directly impacting client ROI and company growth.

What You Will Do

• Manage account portfolios and conduct strategic reviews across retail and media channels
• Develop and execute integrated retail and media strategies to maximize ROI and retention
• Analyze marketplace and media data to identify opportunities, recommend optimizations, and improve sales and margins
• Define optimal media channel mix (Sponsored Ads, DSP, Video, etc.) and execute award-winning campaigns
• Optimize product pages, metadata, and promotional strategy
• Create data-driven presentations, budgets, forecasts, and biweekly reporting
• Serve as a subject matter expert on eCommerce platforms and retail media
• Educate clients on best practices and how retail and media tactics work together
• Collaborate with Customer Success, Sales, and Product teams
• Mentor junior team members and identify process improvements

Who You Are

• 2-3+ years of eCommerce, client management, digital marketing, or data analysis experience
• Strong background in paid search (PPC), DSP/programmatic activation, or multi-channel media strategy
• Deep knowledge of eCommerce marketplaces and Amazon's advertising ecosystem
• Advanced data analysis, Excel, and PowerPoint skills
• Excellent communication and presentation abilities
• Detail-oriented, solution-focused, and collaborative
• Passionate about Commerce and retail media with ability to learn quickly and adapt

Working at Flywheel

• We are proud to offer all Flywheelers a competitive rewards package and unparalleled career growth opportunities and a supportive, fun and engaging culture.
• We have office hubs across the globe where team members can go to feel productive, inspired, and connected to others - team members go into Hub Offices 3x a week
• Competitive paid time off, including annual leave plus paid public holidays
• Great learning and development opportunities
• Benefits that help you live your best life
• Parental leave and benefits
• Volunteering opportunities
• If you're looking to connect with teammates on a topic of inclusion and identity, chances are there's an ERG for that.
• So you know: The hired candidate will be required to complete a background check

The Interview Process

Every role starts the same, an introductory call with someone from our Talent Acquisition team. We will be looking for company and values-fit as well as your professional experience; there may be some technical role-specific questions during this call.

Every role is different after the initial call, but you can expect to meet several people from the team 1:1 and there might be further skill assessments in the form of a Take Home Assignment/Case Study Presentation or Pair Programming/Live Coding exercise depending on the role. In your initial call, we will walk you through exactly what to expect the process to be.

Inclusive Workforce

Flywheel Commerce Network's goal is to create a culture where all individuals of all backgrounds feel comfortable in bringing their authentic selves to work. We want all people to feel included and empowered to contribute fully to our vision and goals. Flywheel Commerce Network is an Equal Opportunity Employer and participates in E-Verify. All applicants will receive fair consideration for employment. We do not discriminate based upon race, color, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.

If you have any accessibility requirements that would make you more comfortable during the application and interview process, please let us know at [e-mail] so that we can support you.

For more information about what data we collect and how we use it, please refer to our Privacy Policy.

We leverage AI technology to streamline our hiring workflow, though all candidate decisions are made by our Talent Acquisition Team. This position is for an existing vacancy.

$62,000 - $72,000 USD

To the extent permissible by local law, Omnicom's policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager.

Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we're focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.

Link to Recruitment Privacy Notice: https://www.omc.com/privacy-notice

For US Job Seekers

It is the policy of Omnicom and any of its affiliates to provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other basis prohibited by applicable federal, state, or local law. EOE/AA/M/D/V/F.

$62,000 - $72,000 USD