Senior Coffeehouse Shift Supervisor – Craft & Community

Starbucks Corp.; Naples (FL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Tuition assistance

Job summary

Starbucks Coffee Company in Naples, FL is seeking a shift supervisor who leads with craft and heart to create a welcoming space for the community. You will ensure quality beverages and food, supervise a small team, and coach partners to deliver great service.

Applicants should have 6 months of customer-facing experience, be reliable, and able to work early mornings, evenings, weekends, and holidays. The role includes benefits like health coverage, 401(k), and education support.

Qualifications

• Minimum 6 months of experience in a role involving frequent customer interaction.
• Ability to coach others and delegate tasks to a small team.
• Strong interpersonal and communication skills to create a welcoming environment.

Responsibilities

• Lead a Starbucks shift with craft and heart, ensuring quality beverages and food.
• Supervise and coach partners to deliver excellent customer service.
• Maintain store safety, cash handling, and adherence to policies.

Skills

Customer service

Team leadership

Communication

Flexibility

Problem solving

Job description

Starbucks Coffee Company in Naples, FL is seeking a shift supervisor who leads with craft and heart to create a welcoming space for the community. You will ensure quality beverages and food, supervise a small team, and coach partners to deliver great service.

Applicants should have 6 months of customer-facing experience, be reliable, and able to work early mornings, evenings, weekends, and holidays. The role includes benefits like health coverage, 401(k), and education support.