Senior Cloud Traffic Engineer, Apple Pay

Apple Inc.; Cary (NC); On-site; USD 140,000 - 190,000; Full time

Job summary

Apple Inc. in Austin, TX is seeking a Senior Cloud Traffic Engineer to ensure uptime and quality of service for Apple Pay traffic.

You will design and maintain global production traffic infrastructure, own reliability issues, and drive resiliency using chaos engineering, performance testing, and proactive monitoring. Ideal candidates bring 6+ years in cloud engineering, expertise with Nginx/Envoy/Squid, and strong networking/security skills, plus Go or Python proficiency.

Qualifications

• 6+ years of cloud engineering experience.
• Experience with load balancing and edge deployments.
• Familiarity with networking, security, logging, and monitoring.
• Excellent verbal and written communication.
• Bachelor's degree in CS or related field, or 10 years' experience.

Responsibilities

• Ensure uptime and quality of service for Apple Pay traffic.
• Design and maintain global production traffic infrastructure.
• Own reliability issues using diverse tools.
• Drive resiliency through chaos engineering and load testing.

Skills

Load balancing

Proxies

Edge deployments

Cloud engineering

Networking security

Logging

Application monitoring

Communication skills

Mentoring ICs

Go

Python

Nginx

Envoy

Envoy Gateway

Squid

Education

Bachelor's degree in computer science

10 years of equivalent work experience

Tools

Nginx

Envoy

Envoy Gateway

Squid

Job description

Senior Cloud Traffic Engineer, Apple Pay

Austin, Texas, United States Software and Services

Imagine what you could do here! At Apple, excellent ideas have a way of becoming great products, services, and customer experiences. Bring passion and dedication to your job and there’s no telling what you could accomplish.Apple is where individual imaginations gather together, committing to the values that lead to great work. Every new product we build, service we create, or Apple Store experience we deliver is the result of us making each other’s ideas stronger. That happens because every one of us shares a belief that we can make something wonderful and share it with the world, changing lives for the better. It’s the diversity of our people and their thinking that inspires the innovation that runs through everything we do. When we bring everybody in, we can do the best work of our lives. Here, you’ll do more than join something — you’ll add something.

We are a team of engineers that run internal/external traffic in a complex and distributed environment with strict privacy and security requirements. We are responsible for the modernization, reliability and observability of Wallets, Payments and Commerce traffic infrastructure.

Description

As the demand for our services continues to grow rapidly we are forming a team to best position ourselves to deliver a service to the highest level, as expected at Apple. We handle both customer facing (external) and internal traffic which have strict privacy and security requirements. This is a team of software/systems/network engineers directly responsible for both customer facing (external) and internal traffic globally.

Responsibilities

• Ensure the highest level of up-time and quality of service to Apple’s customers through operational quality.
• Design, maintain, and improve global production traffic infrastructure.
• Ownership of reliability issues using a wide variety of tools.
• Identify areas to improve service resiliency through techniques such as chaos engineering, performance / load testing, and game days.

Minimum Qualifications

• Experience with load balancing (Nginx, Envoy and Envoy Gateway), proxies (Squid) and edge deployments.
• 6+ years cloud engineering
• Familiarity with Networking, Security, Logging, and Application Monitoring
• Maintaining customer commitments
• Navigating the complexities of the business and service reliability
• Excellent verbal and written communications skills
• Ability to coach & mentor other ICs
• Bachelors Degree in computer science, related field, or 10 years of equivalent work experience is highly desirable.

Preferred Qualifications

• Developing in Go, Python, or similar programming languages.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant

At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here — in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.

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Apple accepts applications to this posting on an ongoing basis.