Senior Cloud Platform & Infrastructure Engineer

CrossCountry Mortgage; United States; Presencial; USD 140.000 - 210.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

medical

dental

vision

401K

short-term disability

employee assistance program

wellness program

Descripción de la vacante

CrossCountry Mortgage in the United States is seeking a Senior Cloud Platform & Infrastructure Engineer to design, build, and operate our hybrid cloud and on‑premises environments supporting both internal systems and the Homeowner Portal.

You will collaborate with development teams to deploy scalable, secure services using Azure, IaC, CI/CD, and modern automation, while driving reliability, performance, and disaster recovery.

Responsabilidades

• Cloud & Infrastructure Engineering: Design, implement, support, and optimize hybrid on‑premises and Azure infrastructure.
• Assist with infrastructure modernization, migration, and cloud adoption initiatives.
• Build and maintain highly available, scalable, and secure infrastructure solutions.
• Evaluate and implement emerging technologies to improve operational efficiency and platform capabilities.
• Assist with lifecycle activities including upgrades, patching, capacity planning, and performance optimization.
• Application Platform & Homeowner Portal Support: Maintain infrastructure and cloud services powering the Homeowner Portal and other apps.
• Partner with development teams to design scalable, resilient, and secure hosting environments.
• Support web apps, APIs, authentication services, databases, and related platform services.
• Implement and maintain Azure Front Door, Application Gateway, WAF, Load Balancers, and related services.
• Monitor and optimize application performance, availability, and user experience in production.
• Participate in deployments, release management, and production readiness reviews.
• DevOps & Automation: Develop and maintain IaC solutions using modern automation and deployment methodologies.
• Automate provisioning, configuration management, and operational processes.
• Create scripts, workflows, and pipelines to improve efficiency.
• Support CI/CD practices and collaborate on deployment automation and platform reliability.
• Identify opportunities to improve maturity through automation and standardization.
• Networking & Security: Support enterprise networking, including routing, switching, VPN, firewalls, DNS, DHCP, and network security services.
• Design and support secure hybrid‑cloud networking architectures.
• Support identity and access solutions including Entra ID, Conditional Access, MFA, and Zero Trust.
• Collaborate with security teams to ensure compliance with policies and regulatory requirements.
• Reliability, High Availability & Disaster Recovery: Design and maintain highly available and fault‑tolerant architectures.
• Implement resiliency and disaster recovery solutions.

Descripción del empleo

CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 9,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture.

A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You'll get unwavering support from all departments and total transparency from the top down.

Benefits

• medical
• dental
• vision
• 401K
• short-term disability
• employee assistance program
• wellness program

Position Overview

The Senior Cloud Platform & Infrastructure Engineer will support RoundPoint Mortgage Servicing LLC. We are seeking an experienced Senior Cloud Platform & Infrastructure Engineer to design, build, support, and continuously improve our hybrid infrastructure and cloud platforms. This role will be responsible for maintaining highly available, secure, and scalable environments that support both internal business operations and customer-facing digital services, including our growing Homeowner Portal platform.

Job Responsibilities

• Cloud & Infrastructure Engineering Design, implement, support, and optimize hybrid infrastructure environments spanning on-premises and Microsoft Azure platforms. Manage and maintain compute, networking, storage, identity, security, and virtualization services.
• Assist with infrastructure modernization, migration, and cloud adoption initiatives.
• Build and maintain highly available, scalable, and secure infrastructure solutions.
• Evaluate and implement emerging technologies and services to improve operational efficiency and platform capabilities.
• Assist with infrastructure lifecycle activities including upgrades, patching, capacity planning, and performance optimization.

Application Platform & Homeowner Portal Support

• Support and maintain the infrastructure and cloud services that power the organization's Homeowner Portal and other customer and non-customer-facing applications.
• Partner with development teams to design and support scalable, resilient, and secure application hosting environments.
• Partner to help support web applications, APIs, authentication services, databases, and supporting platform services.
• Implement and maintain solutions utilizing Azure Front Door, Application Gateway, Web Application Firewall (WAF), Load Balancers, and related services.
• Monitor and optimize application performance, availability, and user experience across production environments.
• Participate in application deployments, release management activities, and production readiness reviews.

DevOps & Automation

• Develop and maintain Infrastructure as Code (IaC) solutions using modern automation and deployment methodologies.
• Automate infrastructure provisioning, configuration management, and operational processes.
• Create and maintain scripts, workflows, and deployment pipelines to improve operational efficiency and reduce manual effort.
• Support CI/CD practices and collaborate with development teams on deployment automation and platform reliability.
• Identify opportunities to improve operational maturity through automation and standardization.

Networking & Security

• Assist with supporting enterprise networking environments, including routing, switching, VPN connectivity, firewalls, DNS, DHCP, and network security services.
• Design and support secure hybrid-cloud networking architectures.
• Assist with supporting identity and access management solutions including Entra ID (Azure AD), Conditional Access, Multi-Factor Authentication (MFA), and Zero Trust security principles.
• Collaborate with security teams to ensure compliance with organizational policies, security standards, and regulatory requirements.

Reliability, High Availability & Disaster Recovery

• Design and maintain highly available and fault-tolerant infrastructure architectures.
• Implement and support resiliency solutions including: Hig