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SpyCloud, Inc. is seeking an experienced Cloud Ops Engineer to design, implement, and maintain scalable, secure infrastructure supporting APIs, AI workloads, and data pipelines.
You will automate deployment, testing, and monitoring while collaborating with product teams to push new features into production. A focus on security and compliance under SOC 2/ISO27001 is essential, with experience in SaaS environments.
You are an experienced Cloud Ops Engineer who thrives in a fast-paced and AI-forward environmentYou have a passion for innovation, solid design principles, and high-quality developmentYou excel at designing, improving, and maintaining secure, performant infrastructure and enjoy automating processes to ensure efficiency and scalabilityYou are a proactive problem solver with a strong understanding of system and networking conceptsProfessional Experience:Proficiency with scripting languages such as Python, Bash, etc., and Linux environmentsExperience with release automation, system administration and configuration, and system debuggingStrong working knowledge of Terraform or similar tools, Ansible, AWS CLI/SDK, BotoAdditional Skills:Strong understanding of system and networking concepts and troubleshooting techniques for bare metal and containerized workloadsAt least 5 years of professional experience in a Cloud Ops / Platform Ops / DevOps role maintaining production infrastructure, preferably supporting a highly available environment for a SaaS or cloud service providerExperience supporting AI and ML systems, agent orchestration frameworks (e.g., AgentCore or similar), and experience integrating LLMs into production systemsTechnical Proficiency:Strong working knowledge of AWS services such as EC2, ECS or EKS, Lambda, API Gateway, RDS, DynamoDB, Cloudwatch, S3, Code/Build/Pipeline/Deploy, VPC Lattic etcDatabricks or Snowflake infrastructure experienceCost optimization for AI and LLM workloadsInternal developer platform experience