Senior Clinical Trial Case Manager

CSL; King (AR); On-site; USD 120,000 - 170,000; Full time

Job summary

CSL Behring is seeking a Case Management subject matter expert to lead global pharmacovigilance activities within cross-functional teams for assigned clinical trials. You will ensure compliance with GxP and international regulations, manage safety reporting plans, and oversee vendor performance in PV operations.

Responsibilities include coordinating ICSR reporting, CAPA/SOP development, regulatory inspections preparation, and training external vendors to uphold high safety data standards across

Qualifications

• Pharmacovigilance experience in a multinational pharmaceutical environment (7+ years).
• Strong knowledge of local and international PV regulations and GxP.
• Experience with regulatory inspections and audits.
• Experience handling large datasets and complex data management.

Responsibilities

• Acts as Case Management SMEx in cross-functional teams for trials.
• Manages case management activities to ensure compliance with GxP regulations and company policies.
• Delivers Safety Reporting Plans and monitors PV KPIs/KQIs across activities.
• Supports PV inspections and audits as required.
• Maintains clinical trial case management documents per regulations and internal standards.
• Oversees vendors to ensure GSPV standards in handling SAE/AESI/pregnancy cases and expedited reporting.
• Primary contact for external vendors for GSPV PV Operations queries.
• Provides study-specific training to external vendors and PV team members.
• Develops and oversees pharmacovigilance procedures to ensure timely processing and analysis of safety data.
• Ensures correct coding of all event and drug terms; maintains consistency in case evaluations.
• Leads ICSR reporting compliance analyses and CAPAs from vendors.
• Collaborates internally and with external partners to meet regulatory reporting requirements.
• Oversees preparation of SUSARs for submission to regulators and may lead cross-functional projects to improve inspection readiness.

Skills

Pharmacovigilance

GxP regulations

Regulatory inspections

Data analysis

CAPA & SOPs

Software applications

Education

Bachelor's in Life Sciences

Master's/PhD preferred

Tools

Regulatory software

Job description

• Acts as Case Management subject matter expert in cross-functional teams for assigned clinical trials.
• Manages case management activities for assigned clinical studies to ensure compliance with national and international regulations, such as GxP guidelines and/or other relevant international and national legislation, regulations, guidance, and company policies and procedures within the area of responsibility.
• Manages the delivery of the Safety Reporting Plans, ; identifies, implements, and monitors KPIs/KQIs across clinical case management activities;
• Supports the preparation and conduct of PV and other GxP inspections and audits, as required, .
• Establishes, maintains, and/or ensures maintenance of clinical trial case management required documents, such as safety reporting plans and reporting responsibilities , in line with international and national regulations, guidelines, and internal standards.
• Oversee the Vendors to ensure GSPV standards are maintained with respect to processing of SAE, AESI and pregnancy clinical trial cases and compliance with respect to expedited reporting in clinical trials.
• Act as primary contact for external vendors for all GSPV PV Operations clinical trial queries pertaining to their assigned Clinical trials.
• Prepare & Provide Study specific training to external vendors and GSPV team members involved in the given clinical trial.
• Participate in any drug safety database enhancements and upgrades by providing input from a clinical trial perspective.
• Develops, implements, and oversees pharmacovigilance procedures and processes and ensures the uniform and timely processing and analysis of safety data to comply with regulatory requirements.
• Ensures correct coding of all event and drug terms.
• Ensures inter- and intra-consistency for case evaluations.
• Leads or oversees ICSR reporting compliance analyses provided by vendors and associated CAPAs from clinical trial case management.
• Acts as a liaison internally and with external collaborators to develop processes that meet regulatory reporting requirements.
• Oversees preparation of Suspected Unexpected Serious Adverse Reactions for submission to external regulatory agencies.
• May lead or contribute to cross-functional projects to fulfill GxP requirements and improve inspection readiness.

The Role

• Acts as Case Management subject matter expert in cross-functional teams for assigned clinical trials.
• Manages case management activities for assigned clinical studies to ensure compliance with national and international regulations, such as GxP guidelines and/or other relevant international and national legislation, regulations, guidance, and company policies and procedures within the area of responsibility.
• Manages the delivery of the Safety Reporting Plans, ; identifies, implements, and monitors KPIs/KQIs across clinical case management activities;
• Supports the preparation and conduct of PV and other GxP inspections and audits, as required, .
• Establishes, maintains, and/or ensures maintenance of clinical trial case management required documents, such as safety reporting plans and reporting responsibilities , in line with international and national regulations, guidelines, and internal standards.
• Oversee the Vendors to ensure GSPV standards are maintained with respect to processing of SAE, AESI and pregnancy clinical trial cases and compliance with respect to expedited reporting in clinical trials.
• Act as primary contact for external vendors for all GSPV PV Operations clinical trial queries pertaining to their assigned Clinical trials.
• Prepare & Provide Study specific training to external vendors and GSPV team members involved in the given clinical trial.
• Participate in any drug safety database enhancements and upgrades by providing input from a clinical trial perspective.
• Develops, implements, and oversees pharmacovigilance procedures and processes and ensures the uniform and timely processing and analysis of safety data to comply with regulatory requirements.
• Ensures correct coding of all event and drug terms.
• Ensures inter- and intra-consistency for case evaluations.
• Leads or oversees ICSR reporting compliance analyses provided by vendors and associated CAPAs from clinical trial case management.
• Acts as a liaison internally and with external collaborators to develop processes that meet regulatory reporting requirements.
• Oversees preparation of Suspected Unexpected Serious Adverse Reactions for submission to external regulatory agencies.
• May lead or contribute to cross-functional projects to fulfill GxP requirements and improve inspection readiness.

Skills And Experience

• Bachelor's degree or equivalent in a life science discipline (e.g., nursing, biological sciences, pharmaceutical sciences, or Medical Documentation). Master's or PhD in Life Sciences preferred.
• 7+ years of Pharmacovigilance experience in a multinational pharmaceutical industry environment.
• Expert knowledge of local and international regulations and PV processes.
• Knowledge of local and international GxP regulations, IT standards, and other relevant legislation, including privacy protection requirements.
• Experience with regulatory inspections.
• Experience administering complex data sets.
• Experience managing CAPA and SOP development projects.
• Experience with relevant software applications.
• Experience working within a GxP-regulated environment.

About CSL Behring

CSL Behring is a global biotherapeutics leader driven by our promise to save lives. Focused on serving patients’ needs by using the latest technologies, we discover, develop and deliver innovative therapies for people living with conditions in the immunology, hematology, cardiovascular and metabolic, respiratory, and transplant therapeutic areas. We use three strategic scientific platforms of plasma fractionation, recombinant protein technology, and cell and gene therapy to support continued innovation and continually refine ways in which products can address unmet medical needs and help patients lead full lives.

CSL Behring operates one of the world’s largest plasma collection networks, CSL Plasma. Our parent company, CSL, headquartered in Melbourne, Australia, employs 32,000 people, and delivers its lifesaving therapies to people in more than 100 countries.

To learn more about CSL, CSL Behring, CSL Seqirus and CSL Vifor visit https://www.csl.com/ and CSL Plasma at https://www.cslplasma.com/.

Our Benefits

For more information on CSL benefits visit How CSL Supports Your Well-being | CSL.

You Belong at CSL

At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future.

To learn more about inclusion and belonging visit https://www.csl.com/careers/inclusion-and-belonging

Equal Opportunity Employer

CSL is an Equal Opportunity Employer. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, please visit https://www.csl.com/accessibility-statement.