Senior Clinical Specialty Program Manager STEMI Coordinator

bannerhealth; Phoenix (AZ); On-site; USD 90,000 - 130,000; Full time

Job summary

Banner University Medical Center in Phoenix seeks a Senior Clinical Specialty Manager to lead the STEMI Program, develop community outreach, and standardize STEMI protocols. This role coordinates data collection, reporting, and quality improvement across the patient care continuum.

You will oversee daily operations with a multidisciplinary team, ensuring regulatory compliance and optimal patient outcomes while advancing program growth and sustainability.

Qualifications

• Depends on area of focus, licensed professional (RN or PT) required.
• Requires licensure in state of practice.
• 5 years of clinical experience in Cath Lab or related specialty.

Responsibilities

• Develop and oversee the STEMI program and community education initiatives.
• Create standardized communication protocols for STEMI cases.
• Coordinate data collection, reporting, and quality improvement efforts.
• Lead daily operations with cross-functional teams to improve outcomes.
• Monitor resource utilization and program budgeting.

Skills

Clinical leadership

Program management

Interdepartmental collaboration

Data analysis

Education

RN license

Physical Therapist license

Job description

Primary City/State: Phoenix, Arizona

Department Name: Cardiac Cath Lab-Hosp

Work Shift: Day

Job Category: Clinical Care

As our Senior Clinical Specialty Manager over the STEMI Program, you will develop a detailed plan for community outreach and education, create standardized communication protocols for STEMI cases, and coordinate data collection and reporting systems. This role is perfect for someone with Cath Lab experience, Special Procedures Tech or RN, who enjoys data and helping streamline processes.

Location: Banner University Medical Center

Shift: Full time, Exempt. Mon-Fri; 8am - 4:30pm

Ideal Candidate

• RN license, ARRT (R) license, and/or other professional Cardiovascular certification (as detailed in minimum qualifications)
• Minimum of 5 years experience in Cath Lab setting, including STEMI cases (clearly reflected in attached resume.)

Position Summary

This position promotes and provides optimal care of patients in a designated program (Joint replacement, Stroke, Pain, etc.) through leadership, coordination and development of processes related to the Program. Provides broad oversight and assists other leaders to establish, oversee, conduct and evaluate quality improvement for the program which spans the continuum of care of the patient and focuses on patient outcomes. Enhances the Program through the coordination of daily operations, community education and activities using a comprehensive team approach. Ensures program compliance with regulatory and insurance standards.

Core Functions

• Develop and maintain a comprehensive, effective clinical program which meets regulatory standards. Collaborate with physicians in the development of standardized patient care plans. Promote comprehensive treatment approach working with multidisciplinary team to effectively manage patient care through the continuum and provide quality outcomes.
• Monitor and measure care plan results and patient outcomes. Review trends, identify opportunities and provide leadership with analysis and recommendations for process improvement across entire episode of the patient process. Enhance patient experience across the overall continuum of care.
• In collaboration with other department leaders, assist in oversight of ongoing daily operations. Research and recommend changes and improvements with a primary focus on patient outcomes. Oversee resource utilization regarding staff, fiscal management, and quality patient care.
• Develop, coordinate and oversee community education program. Assess clinical staff training needs and implement training programs to ensure clinical competence.
• Develop and monitor financial budget of the program ensuring appropriate utilization of resources including staff, materials and equipment.
• Assist with selection, evaluation and management of program staff members and effectively facilitate direct patient care for the ongoing viability and success of the program.
• Position is facility based with broad oversight for the development, success and financial viability of the program. Interact with all levels of nursing management and staff, medical staff, and all other members of the interdisciplinary healthcare team. External customers include physicians, payers, community agencies, provider networks and regulatory agencies.

Minimum Qualifications

Depending on area of focus, this position may require licensed Physical Therapist, Registered Nurse, or graduate of an accredited school of program specialty.

Requires current licensure in state of practice as applicable.

Requires a proficiency level typically achieved with 5 years of clinical experience in area of specialty. Requires excellent leadership skills and an ability to interact well across departments, facilities, and organizations. Excellent program management skills to effectively provide broad clinical and quality oversight while maintaining fiscal viability and success of program.

Preferred Qualifications

Prior supervisory or program management experience preferred.

Additional related education and/or experience preferred.

Our organization supports a drug-free work environment.

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