Senior Clinical Specialist, APAC

PROCEPT BioRobotics; États-Unis; Hybride; USD 120 000 - 160 000; Plein temps

Résumé du poste

PROCEPT BioRobotics is seeking a Senior Clinical Specialist to support complex robotic procedures across the region. You will lead advanced case coverage, deliver high-level training programs, and provide expert procedural guidance for surgeons and staff.

The role includes overseeing select field service activities to ensure procedural readiness and system performance. You will mentor Clinical Specialists, coordinate with Sales, Marketing and R&D for insights, and travel frequently to meet

Qualifications

• Bachelor's degree in a relevant field (e.g., life sciences, engineering)
• 5+ years of clinical experience in surgery, medical devices, or robotics
• Proven ability to mentor peers and lead clinical programs
• Strong communication and cross-functional collaboration skills

Responsabilités

• Lead complex case coverage and advanced procedural troubleshooting.
• Oversee field service operations and ensure regulatory compliance.
• Develop and deliver advanced product and clinical training programs.
• Mentor Clinical Specialists to elevate clinical quality and capability.
• Serve as a liaison with Sales, Marketing, R&D to share insights and data.
• Partner with Sales, Capital, and Launch teams to onboard new accounts.
• Provide support for software installations and updates.
• Analyze case logs and utilization data to identify trends and opportunities.

Connaissances

Clinical expertise

Leadership

Communication

Surgical robotics

Formation

Bachelor's degree

Description du poste

Company Overview

Embark on an enriching journey with PROCEPT BioRobotics, where our vision, mission, and values guide everything we do as a company. At PROCEPT, we put the patient first in everything we do and are committed to revolutionizing treatment for benign prostatic hyperplasia (BPH, otherwise known as prostate gland enlargement) through innovation in surgical robotics. As our company succeeds and grows, we improve the quality of life of patients, provide more effective treatment options for surgeons, uphold the trust of our shareholders. That starts with a commitment to our People with a focus on creating an evolving landscape for your career, brimming with transformative opportunities that provide continuous career growth opportunities.

Understanding PROCEPT’s Culture

At PROCEPT, we believe every person matters. Every employee, every patient, every caregiver. Because we are here to create a revolution, and we believe in doing that by innovating everywhere with pathological optimism. We believe in being humble and highly engaged in the work we do, while also working together seamlessly for a common goal. At Procept, curiosity, ingenuity and conviction in the power technology will transform the lives of our patients and providers.

And this doesn’t happen by accident. It starts with our live induction program that serves as an incubator for cross-functional team building, an immersion in Procept’s history, jam-packed interactive sessions with executive leadership and a crash-course in the mission and purpose of what we do. It continues with our one-of-a-kind management program designed to build the best managers in the industry, where our people managers across functions come together to exchange ideas and grow, as both managers and learners, in an environment that challenges, supports and broadens.

We are fueled by the opportunity to give people their lives back. And we believe that it begins with YOU! At Procept, we push beyond just finding a work/life balance, we strive to find a work/life blend, a professional world that you are honored and impassioned to belong to, one that you can proudly share with your family, friends, and acquaintances.

An opportunity at PROCEPT BioRobotics won’t just be about finding a job. It will be an opportunity for you to join a community devoted to making a difference in this world!

The Opportunity That Awaits You:

As PROCEPT continues its rapid expansion, the Clinical team is seeking an experienced Senior Clinical Specialist to support the growing volume and complexity of procedures across the region. The Senior Clinical Specialist will lead advanced case coverage, deliver sophisticated product and clinical training programs, and provide high-level procedural guidance for surgeons, staff, and new users. This role will also oversee select field service activities, including software installations and updates, to ensure procedural readiness and system performance.

At the core of this role, we are looking for a seasoned clinical expert with extensive experience supporting complex surgical procedures and robotically assisted workflows. You will be expected to lead in-procedure troubleshooting, manage OR dynamics with precision, and guide surgeon progression through all onboarding and competency milestones. This role requires exceptional attention to detail, the ability to anticipate procedural needs, and the confidence to orchestrate multiple clinical and operational stakeholders simultaneously.

We are also looking for a strong communicator and strategic partner who will regularly share insights with Sales, Marketing, Capital, R&D, and Launch teams. You will play a key role in informing business reviews, supporting new account onboarding, and identifying opportunities for procedural efficiency, utilization growth, and overall program improvement through thoughtful analysis of case logs, trends, and field observations.

The Senior Clinical Specialist will mentor and elevate Clinical Specialists, ensuring consistent delivery of high-quality clinical support and alignment with best practices across the team. The ideal candidate will exercise independent judgment in planning and executing their work, bring deep clinical acumen to every interaction, and demonstrate the leadership needed to support PROCEPT’s continued growth and success nationwide. Frequent travel is required to meet the needs of assigned accounts and regional growth priorities.

What Your Day-To-Day Will Involve

• Lead complex case coverage and advanced procedural troubleshooting
• Oversee field service operations and ensure regulatory compliance
• Develop and deliver advanced product and clinical training programs
• Mentor Clinical Specialists to elevate clinical quality, consistency, and capability
• Serve as a liaison with Sales, Marketing, and R&D to share customer insights and clinical data
• Partner with Sales, Capital, and Launch teams to ensure seamless handoff and successful onboarding of new accounts
• Provide support for software installations and updates to ensure procedural readiness
• Review and analyze case log files to identify trends, training needs, and opportunities for improvement.
• Upload cases log files as required to central repository for all cases supported
• Analyze utilization and operational data to identify efficiency and growth opportunities (e.g., procedural stacking, scheduling optimization)
• Partner with Senior Account Managers to inform business reviews and strategic growth planning
• Oversee surgeon progression through the surgeon pathway, ensuring completion of all onboarding and competency milestones across assigned accounts.
• Ability to travel 75% or greater as necessary

What Success Looks Like

• Regional Quota Attainment : Direct contribution to revenue through utilization growth. Achieve Main Business Objectives as set by the Line Manager.
• Operational Efficiency : Improved scheduling efficiency (e.g., AquaDays)
• Surgeon Satisfaction : High satisfaction scores and positive qualitative feedback
• Team Development : Demonstrated success in mentoring and elevating Clinical Specialist performance and develop for clinical level sign-off.
• Case Leadership : Consistent success leading complex cases and supporting new site launches

The Qualifications We Need You to Possess

• Bachelor’s degree required
• 5+ years of clinical experience in surgery, medical device, or robotics required
• Demonstrated ability to build strong relationships and drive adoption through procedural excellence
• Proven ability to quantify and communicate impact (e.g., utilization growth, procedure efficiency improvements)
• Proven success in mentoring peers and leading clinical programs

The Qualifications We Would Like You to Possess

• Deep clinical acumen and understanding of surgical workflows
• Advanced device knowledge, sound clinical judgment, and strong troubleshooting skills
• Exceptional communication, presentation, and stakeholder influence across surgeons and internal teams
• Proven ability to align clinical and commercial goals to drive adoption and growth
• Collaborative leadership and mentorship capabilities
• Strategic and adaptable mindset with strong execution in the field