Senior Clinical Manager

Catalight; San Francisco (CA); Hybrid; USD 120,000 - 160,000; Full time

Job summary

Easterseals Northern California is seeking a Senior Clinical Manager (BCBA) to lead Clinical Managers and teams across a regional footprint. The role emphasizes clinical quality, operational excellence, staff development, and regulatory compliance, with hybrid duties in Burlingame and periodic regional travel.

The position requires BCBA certification, a master’s degree or higher in ABA or related field, and 3–5+ years supervising ABA programs.

Qualifications

• Master's degree or higher in ABA, Psychology, Special Education, Early Childhood Development, or related field.
• BCBA certification in good standing (minimum 4 years).
• 3–5+ years experience supervising ABA programs.

Responsibilities

• Oversee Clinical Managers and teams to ensure quality service delivery and metrics.
• Manage day-to-day regional operations, caseload and program oversight.
• Ensure compliance with funder, regulatory and BACB standards.
• Support staff onboarding, training, and professional development.
• Coordinate with senior leaders on regional performance planning and improvements.
• Provide limited direct client care or clinical coverage as needed.

Skills

Leadership

Mentoring

Supervising teams

ABA knowledge

BACB standards

Education

Master's degree or higher

BCBA certification

Job description

For nearly 10 decades, Easterseals Northern California has provided services to people with disabilities and their families, helping them live, learn, work and play to their full potential. Today, Easterseals Northern California is a powerhouse in the Autism Spectrum Disorder (ASD) space and is setting a new standard of care. Easterseals Northern California is also a founding member of one of the nation's largest behavioral health networks delivering more than one million hours of clinical services annually to people in need across Northern California. Our Adult Day Health programs, Early Intervention services, and ABA services are accredited by CARF International. This three-year accreditation is the highest level of accreditation that CARF awards.

Job Summary

The Senior Clinical Manager is a senior-level BCBA leader responsible for overseeing Clinical Managers and their teams within an assigned region. This role serves as a key partner to Behavioral Health leadership, ensuring high-quality clinical services, operational excellence, staff development, compliance, and achievement of regional performance goals.

This is a hybrid position, with candidates expected to attend in-person meetings and leadership activities in Burlingame in addition to occasional regional travel as needed.

Core Responsibilities & Essential Job Functions

• Leads and provides direct supervision and mentorship to Clinical Managers and their teams to ensure effective service delivery, balancing clinical and administrative priorities, staff development, and achievement of quality and performance metrics in alignment with our Family of Companies (FoC) Values:
  • Bold: Act courageously and think Differently.
  • Community Centered: Support and celebrate the experience of others.
  • Equity-Informed: Ensure fair and equal access for all.
  • Wellbeing-Driven: Create healthy structures and systems.
• Oversees day-to-day operations within the assigned region, including caseload management, regional JIRA projects, clinical quality, and program oversight.
• Supports the Director in executing the Behavioral Health Annual Plan by providing regional updates, data, and recommendations to guide strategic planning, performance management, and continuous improvement.
• Collaborates with the Senior Training & Quality Manager to ensure consistent onboarding, training, and access to professional development resources for Clinical Managers and staff.
• Collaborates with the Senior Clinical Operations Manager to ensure operational systems and workflows support regional productivity and client satisfaction.
• Partners with shared services to support performance management, staffing, and scheduling needs.
• Provides direct client care or clinical coverage on a limited basis, as needed.

Clinical Quality and Supervision

• Review and approve treatment plans, behavior intervention plans, and assessments to ensure clinical accuracy and alignment with funder and regulatory standards.
• Conducts clinical audits (session note audits, competency checklists) for staff at or below the Clinical Manager level.
• Supports Clinical Managers to monitor client progress, address challenges with implementation, and ensure parent/caregiver engagement.
• Provides consultation and oversight on complex cases requiring higher-level clinical or operational input.
• Ensures compliance with all organizational, funder, and regulatory requirements, including documentation, supervision, and ethical standards.
• Collaborates with the Director and other Senior Managers to identify regional clinical trends, risk issues, and opportunities for program enhancement.

Performance, Productivity and Professional Development

• Monitors and supports regional metrics related to productivity, client satisfaction, report timeliness, and clinical outcomes.
• Support Clinical Managers to create and execute action plans to meet targets and address performance gaps with their direct reports.
• Ensures RBT and BCBA supervision requirements are met in accordance with funder and BACB standards.
• Coach and develop Clinical Managers to strengthen leadership, operational, and clinical competencies.
• Partners with the Director to monitor regional budget and staffing targets, ensuring resources align with service delivery needs and organizational performance goals.
• Participate in leadership meetings, training, and organizational planning efforts to inform and align regional operations.
• Maintain BCBA certification and required continuing education.
• Participates in special projects and meetings as assigned by the Director.

Qualifications

Minimum Education, Experience & Training Equivalent to:

• Master's degree or higher in ABA, Psychology, Special Education, Early Childhood Development, or a related field.
• BCBA in good standing with a minimum of 4 years of certification.
• 3-5+ years of experience supervising ABA programs.
• Experience leading and developing clinical teams.
• Strong knowledge of ABA best practices, compliance requirements, and BACB standards.

Knowledge, Skills & Abilities:

• Strong demonstrated skillset in leadership, mentoring and managing teams