Senior Clinical Line Manager

PPG US ProPharma Group, LLC; Raleigh (NC); Hybrid; USD 120,000 - 180,000; Full time

Job summary

ProPharma Group in Raleigh, NC is seeking a Senior Monitoring Leader to oversee clinical operations, lead monitoring teams, ensure GCP/ICH compliance, and drive process improvements across trials. The role requires 10+ years in clinical research and 5+ years in leadership, with strong regulatory knowledge and mentoring skills.

The position is full-time with a hybrid work model and national remote options. A life sciences-related bachelor’s degree is required, along with experience in CTMS, EDC,

Qualifications

• Bachelor’s degree in life sciences, nursing, or related discipline is required.
• Minimum 10 years in clinical research with 5+ years in monitoring leadership.
• Experience mentoring junior staff and leading teams.

Responsibilities

• Provide support to study teams and resource CRAs and staff for trials.
• Supervise and assist with CRA workload and monitoring assignments.
• Monitor CRA performance and ensure plan and TMF quality.
• Lead monitoring operations, training, and process improvements.
• Establish regular communication with Clinical Leads and Project Managers.
• Ensure GCP/ICH and regulatory compliance across sites.
• Compile KPI reports and drive continuous improvement.

Skills

Verbal & written communication

Regulatory knowledge (ICH, GCP, SOPs)

Leadership & stakeholder management

Prioritization & planning

Process improvement

Problem solving

KPI reporting

Education

Bachelor’s degree in life sciences, nursing, or related discipline

Tools

CTMS

EDC

IVRS

eTMF

Job description

For the past 25 years, ProPharma has improved the health and wellness of patients by providing advice and expertise that empowers biotech, med device, and pharmaceutical organizations of all sizes to confidently advance scientific breakthroughs and introduce new therapies. ProPharma partners with its clients through an advise-build-operate model across the complete product lifecycle. With deep domain expertise in regulatory sciences, clinical research solutions, quality & compliance, pharmacovigilance, medical information, and R&D technology, ProPharma offers an end-to-end suite of fully customizable consulting solutions that de-risk and accelerate our partners’ most high-profile drug and device programs.

Essential Functions:

• Provides support to study teams in resourcing CRAs and other clinical operations staff, as appropriate, for planned and ongoing clinical trials.
• Supervises and assists with clinical monitoring study teams’ assignments and workload.
• Monitors performance of CRAs and other clinical operations staff, as appropriate, on a continuous basis including, but not limited to, clinical monitoring plan compliance, trip report turnaround metrics, quality of the trip report, action item management, query management, data currency, and TMF management.
• Manages site trends through dashboard review and ongoing risk assessment to ensure quality standards and address concerns associated with study delivery at sites.
• May conduct, attend, or support co-monitoring visits and/or other training, as needed or as necessary to evaluate CRAs.
• May be assigned to study team or other projects based on program/company needs.
• Assists with the development of study/program plans, (e.g., Monitoring Plan, eCRF Completion Guidelines, etc.) as needed.
• Implements individual development and provides coaching and mentoring to monitoring personnel.
• Lead and author training programs for monitoring operations teams.
• Proposes proactive, innovative ideas to help resolve challenges faced by the monitoring teams.
• Establishes regular lines of communication with Clinical Leads, Project Managers, and additional internal and external stakeholders to manage CRA clinical delivery and report/escalate issues to Clinical Operations.
• Assures monitoring teams are performing activities in compliance with good clinical practices (GCP) and in accordance with the regulatory agency requirements, and ICH guidelines.
• Assumes leadership role to ensure the monitoring of clinical operations milestones and timelines are achieved.
• Compiles and reports KPIs across all site monitoring CRA teams, drives insights that lead to overall improvement in business results.
• Performs oversight visits of CRAs.
• In conjunction with the Clinical Operations leadership, leads monitoring operations, quality, and process improvement initiatives as assigned.
• Manage/mentor and develop junior staff.
• Demonstrated experience in change management initiatives
• Other duties as assigned.

Necessary Skills and Abilities:

• Excellent verbal and written communication skills; interpersonal and presentation skills are required.
• Extensive understanding of SOPs, Work Instructions, regional and global regulations, ICH Guidelines, and GCPs governing the conduct of clinical trials.
• Effective communication, interpersonal, and leadership skills with the ability to partner with cross functional internal and external stakeholders.
• Must be able to prioritize multiple tasks, plan proactively, and accomplish goals using work instructions and procedures.
• Ability to develop tools and processes that increase measured efficiencies of the project.
• Must be able to anticipate obstacles and proactively develop solutions to achieve project goals.
• Must be able to compile and report individual and team KPIs.

Educational Requirements:

• Bachelor’s degree required, preferably in life sciences, nursing, or a related discipline.

Experience Requirements:

• Minimum 10 years of experience working in clinical research.
• Minimum 5 years of experience in a monitoring leadership capacity including direct report management.
• Experience using Microsoft Office (Word, Excel, Power Point) applications to prepare charts, tables, forms, reports, and presentations.
• Experience working in CTMS, EDC, IVRS, and eTMF systems.
• Experience managing/mentoring and developing junior staff.
• Demonstrated experience in change management initiatives.

#LI-REMOTE #LI-JH1

We celebrate our differences and strive to create a workplace where each person can be their authentic self. We are committed to diversity, equity, and inclusion. Employees are encouraged to unleash their innovative, collaborative, and entrepreneurial spirits. With a holistic approach as an Equal Opportunity Employer, we provide a safe space where all employees feel empowered to succeed.

All applications to roles at ProPharma are personally reviewed by a member of our recruitment team. We do not rely on AI screening tools to support our hiring process. You will always receive an outcome to your application so that you have an answer from us - whether you're successful or not. Whilst ProPharma supports remote working, we also recognise the value that comes from in person collaboration. As such, we encourage any new hires that are based within a reasonably short commute of one of our offices to work on a hybrid basis and spend some time working from that office location, as agreed with your manager. All applications will be treated on their own merit and candidates will not be at any advantage or disadvantage based on their proximity to an office.

ProPharma Group does not accept unsolicited resumes from recruiters/third parties. Please, no phone calls or emails to anyone regarding this posting.

ProPharma will never ask you for any bank account information, financial information, or another form of payment to be considered for a role. Additionally, the ProPharma talent acquisition team will only use their work email addresses ([e-mail]). If you receive recruiting communications from anyone with a yahoo.com, gmail.com, live.com, propharmagroupjobs.com, or any other email account, it’s likely a fraud.