Senior Clinic Admin Lead for Otolaryngology Ops (Hybrid)

Michigan Medicine; Ann Arbor (MI); Hybrid; USD 60,000 - 85,000; Full time

Job summary

Michigan Medicine’s Department of Otolaryngology seeks a Team Lead for the Clinical Faculty Admin Assistant Team to supervise six Admin Assistants Senior and support clinical faculty. The role reports to the Admin Director for Clinical Operations and partners with Division Chiefs to improve efficiency and staff satisfaction.

The person will lead onboarding, training, and new workflows, participate in posting and hiring, and act as escalation point for issues, while ensuring coverage and

Qualifications

• Bachelor's degree and 2-3 years of administrative experience.
• Some supervisory experience is required.
• Knowledge of medical school policies and admin functions.
• Ability to work with clinical faculty and multi-task.

Responsibilities

• Supervise a team of six Admin Assistants Senior, approve time, and support onboarding.
• Train the Admin Team on new processes and develop workflows for efficiency.
• Assist in job postings and hiring for clinical faculty Admin Assistants.
• Escalate day-to-day issues and ensure coverage when staff are unavailable.
• Contribute to staffing decisions and maintain the Admin Assistant Handbook.
• Support EPCS liaison work and assist with courses, labs, and department events.

Skills

Administrative experience

Supervisory experience

Team collaboration

Multi-tasking

Education

Bachelor's Degree

Tools

Epic

Elements

Qgenda

Job description

Michigan Medicine’s Department of Otolaryngology seeks a Team Lead for the Clinical Faculty Admin Assistant Team to supervise six Admin Assistants Senior and support clinical faculty. The role reports to the Admin Director for Clinical Operations and partners with Division Chiefs to improve efficiency and staff satisfaction.

The person will lead onboarding, training, and new workflows, participate in posting and hiring, and act as escalation point for issues, while ensuring coverage and