Senior Client Manager, Commercial Banking – Cash Management

KeyBank; Boise (ID); Hybrid; USD 69,000 - 105,000; Full time

Benefits offered by this job

Job summary

KeyBank's Commercial Bank team seeks a professional to acquire, expand, and retain business clients. You will be the first point of contact for customer service needs, delivering a full, effective client experience.

Collaborate with partners to grow commercial relationships, manage cash management services, prepare agreements, and uphold risk policies. This hybrid role covers the Utah portfolio with on-site work 2 days weekly near a KeyBank office.

Qualifications

• Bachelor’s Degree or equivalent experience required.
• 3+ years of cash management experience.
• 3+ years of Commercial Banking experience preferred.
• Certified Cash Manager (CCM) or Certified Treasury Professional (CTP) preferred.

Responsibilities

• Collaborate with partners to expand and retain business and commercial clients
• Maintain and manage cash management services, including project completion and tracking
• Prepare, deliver, and review agreements
• Adhere to all Risk policies and procedures, including QV and Risk Testing initiatives
• Conduct research to support ongoing client needs
• Generate cross-sell leads and participate in regular bank initiatives
• Partner with internal stakeholders to address complex client needs

Skills

Treasury / cash management

Client service

Cross-sell opportunities

Risk awareness

Communication

Data interpretation

Microsoft Office

Education

Bachelor's Degree or equivalent experience

Job description

KeyBank's Commercial Bank team seeks a professional to acquire, expand, and retain business clients. You will be the first point of contact for customer service needs, delivering a full, effective client experience.

Collaborate with partners to grow commercial relationships, manage cash management services, prepare agreements, and uphold risk policies. This hybrid role covers the Utah portfolio with on-site work 2 days weekly near a KeyBank office.