Senior Client-Facing Engineer (Fully Remote)

Unknown; United States; Remote; USD 170,000 - 205,000; Full time

Job summary

Unknown is hiring a senior, client-facing engineer to join a healthcare AI engineering team. The role guides engagements from presales through deployment, building AI agent systems that connect with EHR, claims, pharmacy, and CRM tools.

You will lead technical sessions, share field learnings with the product team, and work in a remote US-based setup with New York as the primary location.

Qualifications

• 5–15 years of software engineering experience with customer-facing production systems.
• Experience with data/ML pipelines and LLM/AI agent systems is valuable.

Responsibilities

• Own client engagements from presales demos through architecture, integration, launch, and support.
• Design and build production AI agent systems connecting with EHR, claims, pharmacy, and CRM tools.
• Lead technical sessions and share field learnings with the product team.

Skills

Customer-facing software

Data/ML pipelines

LLM/AI agents

Job description

• Join a healthcare AI engineering team as a senior, client-facing engineer.
• Guide engagements from early technical discussions through deployment.

What You'll Do:

• Own client engagements from presales demos through architecture, integration, launch, and support.
• Design and build production AI agent systems connecting with EHR, claims, pharmacy, and CRM tools.
• Lead technical sessions and share field learnings with the product team.

What We're Looking For:

• 5-15 years of software engineering experience with customer-facing production systems.
• Experience with data/ML pipelines and LLM/AI agent systems is valuable.
• Annual salary range: $170,000 to $205,000.
• Remote within the US, with New York as primary location. Visa sponsorship not available.

Unknown

The company builds production AI systems for healthcare and life sciences organizations, integrating with EHR, claims, and pharmacy platforms. It is a client-focused engineering team that values hands-on adaptability and cross-functional collaboration.