Senior Client Care Manager: In-Home Senior Care Leader

Home Care Evolution; Yorba Linda (CA); On-site; USD 70,000 - 75,000; Full time

Benefits offered by this job

Dental

Vision

Wellness benefits

Mileage reimbursement

PTO

Retirement

Professional development

Discounts

Job summary

Homewatch CareGivers of Yorba Linda is seeking an experienced Client Care Manager who excels at building relationships with seniors, families, caregivers, and healthcare professionals. This is a high-visibility, field-based leadership role focused on ensuring the promised care matches delivery, with frequent in-home visits and coordination with our office team.

The ideal candidate travels between client homes, conducts wellness checks, updates care plans, and coaches caregivers while maintaining

Qualifications

• 3-5 years of relevant home care, healthcare, senior care, or client-management experience.
• Direct experience working with clients, patients, seniors, and family members.
• Strong verbal and written communication skills.
• Excellent organization, documentation, and follow-through.
• Ability to make sound decisions and respond calmly when plans change.
• Confidence working independently in the field while remaining connected to the office team.
• Willingness to travel regularly between client homes.

Responsibilities

• Building strong, trusted relationships with clients and family members.
• Conducting regular in-home client visits, wellness checks, and reassessments.
• Developing and updating individualized plans of care.
• Helping new clients and families feel comfortable and supported from the beginning of service.
• Recognizing changes in a client’s condition and responding promptly.
• Coordinating care conferences with clients, families, caregivers, and office team.
• Addressing client concerns with urgency, empathy, and follow-through.
• De-escalating difficult situations while protecting the client relationship and company standards.
• Coaching caregivers in the field and reinforcing expectations connected to each client’s plan of care.
• Partnering with scheduling, operations, recruiting, and leadership to resolve problems.
• Maintaining accurate, timely documentation of client visits and actions.
• Bringing ideas and solutions to leadership as we grow.

Skills

Relationship building

Communication skills

Organization

Decision making

Field independence

Leadership

Job description

Homewatch CareGivers of Yorba Linda is seeking an experienced Client Care Manager who excels at building relationships with seniors, families, caregivers, and healthcare professionals. This is a high-visibility, field-based leadership role focused on ensuring the promised care matches delivery, with frequent in-home visits and coordination with our office team.

The ideal candidate travels between client homes, conducts wellness checks, updates care plans, and coaches caregivers while maintaining