Senior Client Account Manager, Large Customer Sales (Restaurants and Drinks)

Reddit; Chicago (IL); On-site; USD 135,100 - 189,200; Full time

Benefits offered by this job

401k Matching

Workspace benefits for home office

Family Planning Support

Flexible Vacation

Paid Volunteer time off

Job summary

Reddit is seeking a Senior Client Account Manager in Chicago to manage large customer sales for the Restaurants and Drinks vertical. The role involves collaborating closely with Client Partners to meet marketing goals and manage customer relationships effectively.

The ideal candidate will have over 8 years of experience in advertising sales and account management, showcasing strong communication skills. Benefits include a competitive salary range and various perks such as flexible vacation and family planning support.

Qualifications

• 8+ years of experience in advertising sales and account management, preferred background in Restaurants and Drinks.
• Strong understanding of customer marketing funnel and traditional marketing ecosystem.
• Exceptional communication and interpersonal skills.

Responsibilities

• Collaborate with Client Partners to exceed clients’ marketing goals.
• Manage relationships with advertising partners to drive revenue growth.
• Lead campaign launches and deliver optimizations for clients.

Skills

Advertising sales experience

Client relationship management

Communication skills

Proficiency in Excel

Education

BA / BS degree or equivalent work experience

Job description

Senior Client Account Manager, Large Customer Sales (Restaurants and Drinks)

Chicago, IL

Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 126 million daily active unique visitors, Reddit is one of the internet’s largest sources of information.

We're looking for a Senior Client Account Manager for the Restaurants and Drinks vertical of Large Customer Sales. This person will closely collaborate with Client Partner on campaign execution and optimizations to help agencies and advertisers achieve their marketing objectives on the fast-growing Reddit platform.

Please note that this role is required to be based out of our Chicago or New York City offices.

Responsibilities

• Collaborate closely with Client Partners to meet and exceed clients’ marketing goals.
• Proactively manage and deepen relationships with existing advertising partners, both with agencies and directly with Fortune 500 clients to drive year-on-year Reddit revenue growth.
• Lead and execute campaign launches from start to finish and deliver insightful optimizations to agency and client partners.
• Ongoing management of internal account operations (revenue delivery and troubleshooting issues).
• Educate brands and media agencies, effectively communicate value proposition and best practices.
• Consult clients on their awareness and direct response objectives, and partner closely with Client Partners to craft thoughtful and creative media plans.
• Collaborate with Ad Ops to ensure effective campaign delivery and resolve any technical hurdles.
• Proactively seek and represent client needs and asks to cross‑functional stakeholders.
• Shape Reddit’s native ads product roadmap, for mobile and in general, by aggregating and sharing client feedback and campaign metrics with cross‑functional stakeholders.
• Proactively and continually identify areas of improvement.
• Mentor and train other team members.

Required Qualifications

• 8+ years of experience in advertising sales and account management, Restaurants and Drinks client experience preferred.
• Strong understanding of customer marketing funnel and traditional marketing ecosystem.
• Comfortable with problems of diverse scope where analysis of data requires evaluation of identifiable factors.
• Understanding of Digital measurement, tracking fundamentals, and mobile measurement partners.
• Tenacious and entrepreneurial approach to working through product, process, and client challenges.
• Experience cultivating strong relationships with external partners.
• Exceptional communication and interpersonal skills.
• Ability to work in a fast‑paced and unstructured work environment.
• High attention to detail.
• Proficiency in Excel preferred.
• BA / BS degree or equivalent work experience.
• 401k Matching.
• Workspace benefits for your home office.
• Family Planning Support.
• Flexible Vacation (please use them!) & Reddit Global Days Off.
• Paid Volunteer time off.

Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve.

Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.

Pay Transparency: Base salary range for this position is $135,100 - $189,200 USD. In addition to base salary, this role may be eligible to receive equity, commission, and benefits including medical, dental, vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave.