Senior Client Account Manager, Large Customer Sales (Pharma)

Reddit; Illinois; Hybrid; USD 135,000 - 189,000; Full time

Benefits offered by this job

Health benefits

401k matching

Home office workspace

Development funds

Family planning

Flexible vacation

Parental leave (4+ months)

Volunteer time off

Job summary

Reddit is seeking a Senior Client Account Manager for the Pharma vertical within Large Customer Sales to drive campaign execution and optimization for pharma clients and agencies.

You will work with Client Partners on strategy, manage relationships with high-profile advertisers, and lead campaigns from launch to post-launch optimization in a fast-paced, hybrid work environment based in New York or Chicago.

Qualifications

• 8+ years of experience in advertising sales and account management, Pharma client experience preferred.
• Strong understanding of customer marketing funnel and traditional marketing ecosystem.
• Comfortable with problems of diverse scope where analysis of data requires evaluation of identifiable factors.

Responsibilities

• Collaborate closely with Client Partners to meet and exceed clients’ marketing goals.
• Proactively manage and deepen relationships with existing advertising partners, both with agencies and directly with Fortune 500 clients to drive year-on-year Reddit revenue growth.
• Lead and execute campaign launches from start to finish and deliver insightful optimizations to agency and client partners.
• Ongoing management of internal account operations (revenue delivery and troubleshooting issues).
• Educate brands and media agencies, effectively communicate value proposition and best practices.
• Consult clients on their awareness and direct response objectives, and partner closely with Client Partners to craft thoughtful and creative media plans.
• Collaborate with Ad Ops to ensure effective campaign delivery and resolve any technical hurdles.
• Proactively seek and represent client needs and asks to cross-functional stakeholders.
• Shape Reddit’s native ads product roadmap, for mobile and in general, by aggregating and sharing client feedback and campaign metrics with cross-functional stakeholders.
• Proactively and continually identify areas of improvement.
• Mentor and train other team members.

Skills

Account management

Client relationships

Advertisement sales

Excel

Communication

Data analysis

Pharma experience

Problem solving

Education

BA/BS degree or equivalent

Tools

CRM systems

Job description

Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com.

We're looking for a Senior Client Account Manager for the Pharma vertical of Large Customer Sales. This person will closely collaborate with Client Partner on campaign execution and optimizations to help agencies and advertisers achieve their marketing objectives on the fast-growing Reddit platform.

Please note that this role is required to be based out of New York or Chicago.

Responsibilities:

• Collaborate closely with Client Partners to meet and exceed clients’ marketing goals.

• Proactively manage and deepen relationships with existing advertising partners, both with agencies and directly with Fortune 500 clients to drive year-on-year Reddit revenue growth.

• Lead and execute campaign launches from start to finish and deliver insightful optimizations to agency and client partners

• Ongoing management of internal account operations (revenue delivery and troubleshooting issues)

• Educate brands and media agencies, effectively communicate value proposition and best practices

• Consult clients on their awareness and direct response objectives, and partner closely with Client Partners to craft thoughtful and creative media plans

• Collaborate with Ad Ops to ensure effective campaign delivery and resolve any technical hurdles

• Proactively seek and represent client needs and asks to cross-functional stakeholders

• Shape Reddit’s native ads product roadmap, for mobile and in general, by aggregating and sharing client feedback and campaign metrics with cross-functional stakeholders

• Proactively and continually identify areas of improvement

• Mentor and train other team members.

Required Qualifications:

• 8+ years of experience in advertising sales and account management, Pharma client experience preferred

• Strong understanding of customer marketing funnel and traditional marketing ecosystem

• Comfortable with problems of diverse scope where analysis of data requires evaluation of identifiable factors.

• Understanding of Digital measurement, tracking fundamentals and mobile measurement partners

• Tenacious and entrepreneurial approach to working through product, process, and client challenges

• Experience cultivating strong relationships with external partners

• Exceptional communication and interpersonal skills

• Ability to work in a fast-paced and unstructured work environment

• High attention to detail

• Proficiency in Excel preferred

• BA / BS degree or equivalent work experience

Benefits:

• Comprehensive Health benefits

• 401k Matching

• Workspace benefits for your home office

• Personal & Professional development funds

• Family Planning Support

• Flexible Vacation (please use them!) & Reddit Global Days Off

• 4+ months paid Parental Leave

• Paid Volunteer time off

#LI-Hybrid

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Pay Transparency:

This job posting may span more than one career level.

In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and will also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit https://www.redditinc.com/careers/.

To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.

The base salary range for this position is:

$135,100—$189,200 USD

In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.

During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors.

Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.