SENIOR CLERK - 64051943

My Florida CFO; Spring Hill, Northern (FL, KY); Hybrid; USD 32,000 - 45,000; Full time

Benefits offered by this job

Annual & Sick Leave

Holidays

Health insurance options

Retirement plan

Job summary

Florida Department of Health in Spring Hill, FL is seeking an administrative support specialist to handle encounter reconciliation, billing prep, and client scheduling. You will process copays, enter data into HMS and FLShots, and ensure accurate insurance information.

The role emphasizes accurate record keeping, collaboration with nursing and intake teams, and adherence to state procedures. On-site position with standard state benefits.

Qualifications

• Knowledge of communication principles and techniques.
• Knowledge of office procedures and practices.
• Ability to perform basic arithmetic.
• Ability to deal with the public tactfully and courteously.
• Ability to speak clearly and correctly.
• Ability to listen effectively.
• Ability to record and evaluate data relating to applicant employment or assistance for health care or community services.

Responsibilities

• Encounter reconciliation daily to ensure services are captured for all client visits.
• Enter copays, unrecorded services and coding in HMS; submit billing with daily reconciliation reports.
• Reconcile cash draw and HMS cash draw day sheet; ensure all billable services are entered and billed.
• Schedule clients’ next appointment upon exit as indicated by nursing staff or client request.
• Enter immunization records into FLShots and HMS; verify demographic and financial information.
• Ensure accurate insurance and head-of-household information for each minor.
• Assist Intake Check-in and Reception Desk processing all clients when requested.
• Perform other related duties as required.

Skills

Effective communication

Office procedures

Basic arithmetic

Public interaction

Data recording

Data quality review

Filing systems

Job description

Select how often (in days) to receive an alert:

The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website .

Encounter reconciliation daily to ensure all services have been captured for all client visits. Accurately enter in HMS all of copays, unrecorded services and coding recorded on the Client Encounter form for all clients, followed by correct billing submission as evidence by daily billing reconciliation reports reviewed the unit manager or designee. Entries completed within 2 business days of service. Client flow is reviewed using Patient routing software. Making sure billing of clients is consistent for all clients per Department and DOH-Hernando policies and procedures.

Reconcile Cash Draw and HMS cash draw day sheet at the end of each day. Ensure all client billable services are entered by respective staff and billed accounting to Payor source and cashiering policy. Schedule client’s next appointment upon exit as indicated by nursing staff or client request

Ensure the influx from School Readiness Clinics workflow is smooth. When requested/needed, all clients are served as quickly as possible. Enters drop-off immunization records into the FLShots and HMS systems, assuring that all demographic and financial information is correct. Checking to make sure that each minor child has a head of household and policy holder for all insurance except Medicaid. Refugee or foreign immunizations will be entered into FLShots and make sure all immunization records are scanned into HMS. Issues 680’s and religious exemptions once they are certified.

Clinic maintenance cancelling and making clinic exceptions in HMS provider’s template.

Responsible for designee and “need to know” employee for security sets relating to active medical records and immunization card as it relates to performance of assigned duties and responsibilities for security and confidentiality of same.

Assist and provide coverage with the Intake Check in process, Reception Desk processing all clients when requested by the needs of the Client Service Department.

Performs other related duties as required.

Required Knowledge, Skills, and Abilities:

• Knowledge of the principles and techniques of effective communication.
• Knowledge of office procedures and practices.
• Knowledge of basic arithmetic.
• Ability to deal with the public in a tactful, courteous and effective manner.
• Ability to speak clearly and correctly.
• Ability to listen effectively.
• Ability to record and evaluate data relating to applicant employment or assistance for health care or community services.
• Ability to understand and apply applicable rules, regulations, policies and procedures relating to applicant employment or assistance for health care or community services.
• Ability to review data for accuracy and completeness.
• Ability to organize and maintain filing systems.
• Ability to perform basic arithmetical calculations.
• Ability to plan, organize and coordinate work assignments.
• Ability to communicate effectively.
• Ability to establish and maintain effective working relationships with others.

Qualifications:

Minimum:

Have one or more years of experience with Microsoft office applications.

Have one or more years of clerical experience.

Preferred:

Have one or more years working in a medical or professional office.

Speak Spanish proficiently

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be theHealthiestState in the Nation.

Values:

Innovation: We search for creative solutions and manage resources wisely.

Collaboration: We use teamwork to achieve common goals & solve problems.

Accountability: We perform with integrity & respect.

Responsiveness: We achieve our mission by serving our customers & engaging our partners.

Excellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

7551 Forest Oaks Boulevard Spring Hill, FL 34606

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.

Pursuant to Chapter 295, Florida Statutes,candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here . All documentation is due by the close of the vacancy announcement.

Location:

SPRING HILL, FL, US, 34606 BROOKSVILLE, FL, US, 34601

For assistance, call the People First Service Center at [phone] Monday - Friday, 8:00 a.m. to 6:00 p.m., Eastern time. Pursuant to Florida Law, 110.211 F. S., the State of Florida is an EEO employer.