Senior Clerical Associate – Healthcare Operations

NYC Health + Hospitals; New York (NY); On-site; USD 40,000 - 50,000; Full time

Job summary

NYC Health + Hospitals seeks clerical staff to support data processing, record-keeping, and customer service across clinics and centralized departments. The role involves supervising staff, processing information, and delivering accurate reports in a busy health system.

Candidates should have a high school diploma and at least six months of clerical or customer-service experience, with strong communication and organizational skills. Bilingual abilities are a plus in serving diverse patients.

Qualifications

• High school diploma or equivalent and six months of clerical/customer service experience.
• Strong communication skills and attention to detail for high-volume environments.
• Bilingual abilities in multiple languages are preferred and beneficial.

Responsibilities

• Supervises personnel performing data processing, data entry, and record-keeping.
• Assists unit head in supervising clerical tasks and preparing reports.

Skills

Customer service

Communication skills

Attention to detail

Independent worker

Critical thinking

Education

High school diploma or equivalent

Tools

Epic EHR

Cisco Finesse

Infinity Script

CRM

MyChart chat

Job description

NYC Health + Hospitals seeks clerical staff to support data processing, record-keeping, and customer service across clinics and centralized departments. The role involves supervising staff, processing information, and delivering accurate reports in a busy health system.

Candidates should have a high school diploma and at least six months of clerical or customer-service experience, with strong communication and organizational skills. Bilingual abilities are a plus in serving diverse patients.