Senior Claims Specialist

Providence; Renton (WA); Hybrid; USD 53,000 - 83,000; Full time

Benefits offered by this job

Competitive pay

Best-in-class benefits – medical, d+d,

401(k) plan with employer matching

Generous paid time off

Tuition reimbursement & student loan

Wellness & mental health assistance

Back-up child & elder care

Voluntary benefits

Job summary

Providence is seeking a Senior Claims Specialist for the USFHP program in Renton, WA. This full-time, hybrid role adjudicates outside-service claims for capitated members and handles complex adjustments to support processing needs.

You will respond to customer service requests, manage workflow for the line of business, and serve as a leading resource in at least one specialty area such as EDI, health plan repricing, or HPR. Our team champions patient-focused care and professional development.

Qualifications

• 4 years in Managed Care operations with at least 3 years claims processing experience in a TPA, MSO, HMO, PHO or large group setting.
• Experience supporting administration of managed care products.
• Familiarity with IDX healthcare software.
• Knowledge of CHAMPUS, Medicare and/or Medicaid benefits/programs.
• Experience across all areas of specialty claim processing (COB, Adjustments, POS, Home Health, Home Infusion, etc.).

Responsibilities

• Adjudicates all claims submitted by outside services for PMC's capitated population.
• Adjusts complex claims for advanced processing needs.
• Responds to Customer Service Requests and resolves problematic claims.
• Manages workflow for assigned Line of Business.
• Serves as primary department resource for at least one major area (EDI, Repricing, or HPR).

Skills

Managed Care operations

Claims processing

Healthcare knowledge

Problem solving

Communication

Education

Bachelor's Degree or equivalent in Health Care Business Administration

Tools

IDX healthcare software

Job description

Description

Senior Claims Specialist - USFHP - Renton, WA

Schedule- Full Time/ Hybrid

Adjudicates all claims submitted by outside purchased services for PMC's enrolled capitated population and communicates those actions. Adjusts complex claims for advanced processing needs. Responds to Customer Service Requests and resolves problem claim situations. Assists in managing the workflow of assigned Line of Business. Acts as primary department resource for at least one major area of expertise (EDI, Health Plan Repricing, Health Plus Repricing, or HPR).

Providence caregivers are not simply valued – they’re invaluable. Join our team at Pacmed Clinics DBA Pacific Medical Centers and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Benefit and Perks

• Competitive pay

• Best-in-class benefits – full medical, dental and vision coverage from your first day

• 401(k) plan with employer matching & complementary retirement planner

• Generous paid time off for vacation, sick days and holidays

• Tuition reimbursement & student loan forgiveness programs

• Wellness & mental health assistance programs

• Back-up child & elder care to help with care disruptions for your family

• Voluntary benefits, like pet, auto and home insurance, commuter benefits and more!

Required qualifications

• Bachelor's Degree in related field. Or Equivalent experience in Health Care Business Administration.

• 4 years Managed Care operations, including a minimum of 3 years claims processing experience, in a TPA, MSO, HMO, PHO or large group practice setting.

• Information systems supporting the administration of managed care products.

• IDX healthcare software application.

• CHAMPUS, Medicare and/or Medicaid benefits/programs.

• All areas of specialty claim processing (COB, Adjustments, Point of Service, Home Health, Home Infusion, Kidney Dialysis Centers, Encounters).

• CRT

Preferred qualifications

• Microsoft Windows, Word, Excel, and Mail.

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our mission to advocate, educate and provide extraordinary care.

About Providence

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.

Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

About the Team

Pacific Medical Centers (PacMed) is a private, not-for-profit, primary and integrated multi-specialty health care network with outpatient clinics and primary and specialty care providers in King, Snohomish and Pierce counties. We combine decades of patient-centered care with cutting-edge technology, first-class facilities and board-certified providers.

Our strong team environment and respect for our people—at all levels and from all backgrounds—allow us to provide authentic care that achieves the highest-quality patient outcomes, backed by the strong network of resources and support through our affiliation with the Providence family, including local partners like Swedish Health Services.

Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.

For any concerns with this posting relating to the posting requirements in RCW 49.58.110(1), please click here where you can access an email link to submit your concern.

Requsition ID: 463856

Company: Pacific Medical Jobs

Job Category: Claims

Job Function: Revenue Cycle

Job Schedule: Full time

Job Shift: Day

Career Track: Admin Support

Department: 3060 WA USFHP

Address: WA Renton 620 Naches Ave SW

Work Location: Blackriver Corporate Park-Renton

Workplace Type: Hybrid

Pay Range: $25.61 - $39.88

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.