Senior Claims Representative Bodily Injury-Remote

gaig; Missouri; Remote; USD 75,000 - 82,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Wellness plans

Parental leave

Tuition reimbursement

Paid time off and holidays

401(k) match

Employee stock purchase plan

Commuter benefits

Job summary

NIIC National Interstate Insurance Company in the United States seeks a Bodily Injury Senior Claims Representative to join the team. This fully remote role requires a Bachelor’s degree in Business Administration, Risk Management and Insurance, Finance, or related field, plus typically 5 years in property and casualty claims handling.

The position emphasizes investigations, coverage determinations, and settlements. Salary ranges from $75,000 to $82,000 with comprehensive benefits.

Qualifications

• Bachelor’s Degree in Business Administration, Risk Management and Insurance, Finance, or related field.
• Minimum of 5 years of experience in property and casualty claims handling.
• Professional designation (e.g., AIC) preferred.

Responsibilities

• Manages an inventory of claims to evaluate compensability/liability.
• Plans and conducts claim investigations to confirm coverage and determine liability.
• Determines settlements/reserves within authority; may attend arbitrations or trials.
• Conveys information about coverage and settlements to insureds and claimants.
• Authorizes timely payments within authority.
• Maintains detailed claim files and documentation.

Skills

Analytical

Negotiation

Problem solving

Communication

Claims handling

Education

Bachelor's Degree

Job description

National Interstate is a member of Great American Insurance Group. As one of the leading commercial transportation insurers in the nation, we offer risk financing solutions in all 50 states tailored to meet the needs of a wide variety of transportation classes. Our offerings include traditional insurance and innovative alternative risk transfer (ART) programs, including more than a dozen group captive programs catering to niche wheels markets. We are proud to be a multiple Northcoast 99 winner and Cleveland Plain Dealer Top Workplace in Northeast Ohio. It is because of our talented and dedicated team that we are able to live out our company values of integrity, transparency, fairness, accountability, empowerment and collaboration with each transaction we make.

At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.

This position is not eligible for employment visa sponsorship. Applicants must be authorized to work in the United States without the need for current or future sponsorship.

Since 1989, National Interstate has specialized in serving the insurance needs of the wheels-based transportation industry. Our steadfast focus on developing niche expertise in product design, loss control and claim services has made National Interstate one of the most respected names in commercial transportation insurance today. (https://natl.com/)

National Interstate is looking for a Bodily Injury Senior Claims Rep to join their team. This individual will work fully remote from the USA.

Essential Job Functions and Responsibilities

• Manages an inventory of claims to evaluate compensability/liability.
• Plans and conducts claim investigations to confirm coverage and to determine liability, compensability and damages.
• Determines and negotiates appropriate claim settlements/reserves within prescribed authority. May attend arbitrations, mediations, depositions, or trials.
• Conveys moderately complex information regarding coverage and settlements to insureds, claimants, and external partners.
• Authorizes payments in accordance with assigned authority limit and ensures payments are made in a timely manner.
• Maintains accurate and detailed claim files, including all correspondence, reports, and settlement agreements.
• Performs other duties as assigned.

Job Requirements

Education: Bachelor’s Degree in Business Administration, Risk Management and Insurance, Finance, or a related field or equivalent experience.

Experience: Generally, a minimum of 5 years of experience in property and casualty claims handling. Completion of or continuing progress toward a professional designation preferred, such as Associate in Claims (AIC).

Scope of Job/Qualifications: Works within significant limits and authority on assignments of higher technical complexity and coordination. Demonstrates strong analytical, negotiation, and problem-solving skills. Demonstrates knowledge of insurance policies, coverage, and claims handling procedures. Maintains knowledge of industry laws and regulations. Demonstrates ability to organize and prioritize caseloads, ensuring timely resolution of claims. Excellent interpersonal and communication skills with the ability to build relationships and lead negotiations. Proven ability to handle confidential information with discretion.

This job is non-exempt in California and Washington

Company:

NIIC National Interstate Insurance Company

Salary Range: $75,000.00 -$82,000.00

We offer competitive benefits packages for full-time and part-time employees*. Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.

Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process. Learn more at http://www.gaig.com/careers.

*Excludes seasonal employees and interns.