Senior Claims Rep Total Loss- Hybrid

National Interstate Insurance Company; United States; Hybrid; USD 70.000 - 100.000; Vollzeit

Benefits dieser Stelle

Medical, dental, vision coverage

Wellness programs

Parental leave

Adoption assistance

Tuition reimbursement

Paid time off & holidays

401(k) with company match

Employee stock purchase plan

Commuter benefits

Zusammenfassung

National Interstate Insurance Company is seeking a Total Loss Senior Claims Representative to join our team in a hybrid role out of the Richfield, Ohio office. The position requires handling total loss claims with strong analytical and negotiation skills and a collaborative approach to settlements.

Ideal candidates will have a Bachelor’s degree in a related field, at least 5 years of property and casualty claims experience, and preferably a professional designation such as AIC.

Qualifikationen

• Bachelor’s degree in Business Administration, Risk Management and Insurance, Finance or equivalent experience.
• Minimum 5 years of experience in property and casualty claims handling.
• Professional designation such as AIC is preferred.
• Total Loss experience in Commercial Auto is preferred.

Aufgaben

• Manage an inventory of claims to evaluate compensability and liability.
• Plan and conduct claim investigations to confirm coverage and determine liability, compensability and damages.
• Determine and negotiate settlements/reserves within prescribed authority; may attend arbitrations, mediations, depositions, or trials.
• Authorize payments in accordance with assigned authority; ensure timely payments.
• Maintain accurate and detailed claim files and correspondence.

Kenntnisse

Analytical skills

Negotiation

Communication

Ausbildung

Bachelor's degree

Jobbeschreibung

National Interstate is a member of Great American Insurance Group. As one of the leading commercial transportation insurers in the nation, we offer risk financing solutions in all 50 states tailored to meet the needs of a wide variety of transportation classes. Our offerings include traditional insurance and innovative alternative risk transfer (ART) programs, including more than a dozen group captive programs catering to niche wheels markets. We are proud to be a multiple Northcoast 99 winner and Cleveland Plain Dealer Top Workplace in Northeast Ohio. It is because of our talented and dedicated team that we are able to live out our company values of integrity, transparency, fairness, accountability, empowerment and collaboration with each transaction we make.

At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.
This position is not eligible for employment visa sponsorship. Applicants must be authorized to work in the United States without the need for current or future sponsorship.

Since 1989, National Interstate has specialized in serving the insurance needs of the wheels-based transportation industry. Our steadfast focus on developing niche expertise in product design, loss control and claim services has made National Interstate one of the most respected names in commercial transportation insurance today. (https://natl.com/)

National Interstate is looking for a Total Loss Senior Claims Representative to join their team. This individual will work a hybrid schedule out of the Richfield, Ohio office.

National Interstate’s culture is built on connection, shared learning, and strong relationships. To support this, employees in this role are expected to be on‑site four days a week, with the flexibility to work one day remotely. Core in‑office days are Tuesday–Thursday, with the fourth day determined by business needs.

Essential Job Functions and Responsibilities

• Manages an inventory of claims to evaluate compensability/liability.
• Plans and conducts claim investigations to confirm coverage and to determine liability, compensability and damages.
• Determines and negotiates appropriate claim settlements/reserves within prescribed authority. May attend arbitrations, mediations, depositions, or trials. Conveys moderately complex information regarding coverage and settlements to insureds, claimants, and external partners.
• Authorizes payments in accordance with assigned authority limit and ensures payments are made in a timely manner.
• Maintains accurate and detailed claim files, including all correspondence, reports, and settlement agreements.
• Performs other duties as assigned.

Job Requirements

Education: Bachelor’s Degree in Business Administration, Risk Management and Insurance, Finance, or a related field or equivalent experience.

Experience: Generally, a minimum of 5 years of experience in property and casualty claims handling. Completion of or continuing progress toward a professional designation preferred, such as Associate in Claims (AIC).

Prefer previous Total Loss Experience in Commercial Auto.

Scope of Job/Qualifications: Works within significant limits and authority on assignments of higher technical complexity and coordination. Demonstrates strong analytical, negotiation, and problem‑solving skills. Demonstrates knowledge of insurance policies, coverage, and claims handling procedures. Maintains knowledge of industry laws and regulations. Demonstrates ability to organize and prioritize caseloads, ensuring timely resolution of claims. Excellent interpersonal and communication skills with the ability to build relationships and lead negotiations. Proven ability to handle confidential information with discretion.

This job is non‑exempt in California and Washington

Company:

NIIC National Interstate Insurance Company

Benefits:

• medical, dental, and vision coverage
• wellness plans
• parental leave
• adoption assistance
• tuition reimbursement
• Paid Time Off and paid holidays
• 401(k) plan with company match
• employee stock purchase plan
• commuter benefits

Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process. Learn more at http://www.gaig.com/careers .

*Excludes seasonal employees and interns.