Senior Claims Manager

AmericanAg®; Illinois; Hybrid; USD 165,000 - 190,000; Full time

Benefits offered by this job

Productivity bonus

Hybrid work model

Competitive compensation

Job summary

AmericanAg®, a global provider of diversified reinsurance services, is seeking a Senior Claims Manager in Schaumburg, Illinois. This hybrid role requires in-office presence at least three days per week with 15–20% travel.

You will advise internal and external clients, manage complex claims, and educate teams on risk management and industry trends. The position requires 8+ years of complex claims handling, reinsurance experience a plus, and ability to draft analyses and guidance.

Qualifications

• 8+ years of complex claims handling experience, incl. extra contractual obligations, excess policy limits, bad faith, pollution, workers’ comp.
• Reinsurance claims experience is a plus and experience in private practice with insurance defense is a plus.
• Experience drafting clear legal analyses, coverage evaluations, position statements, and internal guidance.
• Professional designations such as CPCU or ARe preferred.
• Excellent interpersonal, written, and verbal communication skills; strong problem-solving and analytical abilities.
• Ability to manage data effectively through technology.

Responsibilities

• Maintain knowledge of AmericanAg® reinsurance programs and handle claims to ensure clients receive full benefit.
• Travel and provide education, claim reviews, and consultations to assigned accounts.
• Engage with senior managers and executives and build credibility across cross-functional teams.
• Present at client and industry conferences and translate complex insurance issues into practical guidance.

Skills

8+ years claims

Complex claims handling

Interpersonal skills

Data management

Education

Undergraduate degree

JD preferred

Tools

Claims management software

Job description

Job Description

AmericanAg®, a global provider of diversified reinsurance services, is looking for a Senior Claims Manager to work out of our office in Schaumburg, Illinois. This is a hybrid position working in the office a minimum of three days a week. Travel for this position will be up to 15% to 20%.

As a Senior Claims Manager, you will be a trusted advisor to internal and external clients. You will leverage your extensive claims expertise to manage and present complex claims, risk management topics, and drive educational initiatives. These claims will involve extra contractual obligations, excess policy limits, bad faith, pollution, workers’ compensation, and occurrence catastrophe.

If you have deep claims handling experience and enjoy sharing your knowledge with others, this might be a great opportunity to consider.

The Senior Claims Manager is responsible for:

• Maintaining working knowledge of reinsurance programs provided by AmericanAg® and efficiently handling claims against those programs to ensure clients receive full benefit
• Traveling and providing education, claim review, evaluations, consultation, and/or assistance to each assigned account
• Interacting and engaging comfortably, appropriately, and positively with senior managers and executives
• Building credibility and influence with cross‑functional teams through subject‑matter expertise in areas such as reinsurance treaty analysis, claims handling practices, and emerging industry trends
• Presenting at client and industry conferences, seminars, or continuing education programs, with the ability to clearly communicate complex insurance issues

What you will bring to this role:

• Undergraduate degree or equivalent work experience; JD is a plus
• 8+ years of complex claims handling experience, which may include extra contractual obligations, excess policy limits, bad faith, pollution, and/or workers’ compensation
• Reinsurance claims experience and experience working in private practice with a focus on insurance defense is a plus
• Experience drafting clear, concise legal analyses, coverage evaluations, position statements, and internal guidance documents
• Experience presenting at insurance, claims, or legal seminars, conferences, or continuing ed programs, with a demonstrated ability to translate complex legal concepts into practical guidance for operational teams
• Professional designations such as CPCU or ARe preferred
• Excellent interpersonal, written, and verbal communication skills, along with strong problem-solving and analytical skills
• Ability to manage data effectively through technology

The expected starting salary range for this position is between $165,000 and $190,000. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. This position is also eligible for an annual productivity bonus.

We do not sponsor employment visas and are unable to take over an employment visa from another employer. Applicants must be authorized to work in the U.S. for ANY employer without the need for employment visa sponsorship.

Who We Are

Since 1948, AmericanAg® has provided reinsurance services that promote the financial strength and success of its clients. We are a direct provider of reinsurance to the Farm Bureau® insurance companies and also participate in assumed U.S. and international reinsurance programs through the broker marketplace. Learn more at aaic.com

Reasons to Consider AmericanAg®

At AmericanAg®, you’ll work alongside a diverse team of highly educated and experienced professionals. We foster a dynamic culture where innovative ideas are championed and brought to life and where employees are appreciated, engaged, and encouraged to reach their full potential.

AmericanAg® participates in E-Verify. Learn more about applicant rights under Federal Employment Laws.