Senior Claims Examiner, General Liability

Arch Insurance Group Inc.; Houston (TX); On-site; USD 97,100 - 131,130; Full time

Benefits offered by this job

Comprehensive benefits package

401(k) with matching

20 days paid time off annually

Paid parental leave (up to 10 weeks)

Job summary

Arch Insurance Group Inc. is seeking a Senior Claims Examiner in Houston, Texas. The ideal candidate will manage high severity claims, ensuring timely resolution and mitigation of exposures. Applicants should have exceptional negotiation and communication skills as well as strong expertise in commercial claims.

The role offers a competitive base salary of $97,100 to $131,130 per year, along with a comprehensive benefits package including 401(k) matching, paid time off, and tuition assistance.

Qualifications

• 7-10 years of experience supporting commercial accounts for Casualty claims.
• Strong negotiation and interpersonal skills.
• Ability to travel 10%.

Responsibilities

• Manage commercial claims for high severity general liability and auto accounts.
• Develop strategies for coverage issues and mitigate exposures.
• Analyze and prepare reports for senior management.

Skills

Exceptional communication skills

Negotiating

Time management

Interpersonal skills

Microsoft Excel

Organizational skills

Education

Bachelor’s degree or 10 years of working experience

7-10 years of experience with commercial accounts

Active adjuster licensing in applicable states

Tools

Microsoft Word

Microsoft PowerPoint

Job description

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility.

Position Summary

Arch Insurance Group Inc., AIGI, has an opening with the Claims Division on the Middle Market Casualty Team as a Senior Claims Examiner, Casualty. In this role, the responsibilities include actively managing commercial claims for high severity, complex general liability, and auto accounts, as well as the associated excess and umbrella policies, in jurisdictions throughout the United States. Ideal candidates will bring strong negotiation skills, technical expertise, and a passion for delivering service-oriented solutions in a fast-paced, high-impact environment.

• $5k Sign-on Eligible

Responsibilities

• Identify and assess coverage issues, draft coverage position letters, and retain coverage counsel, when necessary, as well as review coverage counsel's opinion letters and analysis
• Develop and implement strategy relative to coverage issues which correlate with the overall strategy of matters entrusted to the handler's care
• Develop and implement timely and accurate resolution strategies to ensure mitigation of indemnity and expense exposures
• Maintain contact with any/all associated claims carrier(s)’ claims staff, business line leader, underwriter, defense counsel, program manager, and broker to communicate developments and outcomes as necessary
• Investigate claims and review the insureds' materials, pleadings, and other relevant documents
• Identify and review each jurisdiction's applicable statutes, rules, and case law
• Review litigation materials including depositions and expert's reports
• Analyze and direct risk transfer, additional insured issues, and contractual indemnity issues
• Retain counsel when necessary and direct counsel in accordance with resolution strategy
• Analyze coverage, liability and damages for purposes of assessing and recommending reserves
• Prepare and present written/oral reports to senior management setting forth all issues influencing evaluations and recommending reserves
• Travel to and from locations within the United States to attend mediations, trials, and other proceedings relevant to the resolution of the matter
• Negotiate resolution of claims
• Select and utilize structure brokers
• Maintain a diary of all claims, post reserves in a timely fashion, and expeditiously respond to inquiries from the insured, counsel, underwriters, brokers, and senior management regarding claims

Experience & Required Skills

• Exceptional communication (written and verbal), evaluating, influencing, negotiating, listening, and interpersonal skills to effectively develop productive working relationships with internal/external peers and other professionals across organizational lines
• Strong time management and organizational skills
• Demonstrated ability to take part in active strategic discussions
• Demonstrated ability to work well independently and in a team environment
• Hands‑on experience and strong aptitude with Microsoft Excel, PowerPoint and Word
• Willing and able to travel 10%

Education

• Bachelor’s degree or 10 years of working experience in lieu of degree
• Seven to ten (7-10) years of working experience with a primary and or excess carrier supporting commercial accounts for Casualty claims; with Casualty and Construction a plus
• Proper & active adjuster licensing in all applicable states

Compensation & Benefits

Base salary range: $97,100 – $131,130 per year.

• Total individual compensation (base salary, short‑ and long‑term incentives) offered will consider factors such as location, role scope, qualifications and business needs.
• Comprehensive benefits package including multiple medical plans, dental, vision and prescription drug coverage, 401(k) with matching, paid time off (starting at 20 days/year), paid holidays, volunteer time off, life and AD&D insurance, short‑ and long‑term disability, paid parental leave (up to 10 weeks), student loan assistance, tuition reimbursement and backup child/elder care.