Senior Claims Examiner, General Liability

Arch Insurance Group Inc.; Alpharetta (GA); Hybrid; USD 97,000 - 131,000; Full time

Job summary

Arch Insurance Group Inc. in Alpharetta, GA, seeks a Senior Claims Examiner, Casualty, for the Middle Market Casualty Team. You will manage high-severity commercial claims, including general liability, excess and umbrella policies, across the United States.

Ideal candidates have 7–10 years of casualty claims experience, active adjuster licensing, and strong negotiation skills. This hybrid role requires in-office work three days a week and up to 10% travel.

Qualifications

• 7–10 years of casualty claims experience, preferably with primary or excess carriers
• Active adjuster license in applicable states
• Strong communication and negotiation skills
• Ability to manage complex claims and negotiate resolutions
• Willingness to travel up to 10%
• Hybrid in-office work with 3 days onsite

Responsibilities

• Identify and assess coverage issues and draft position letters
• Develop and implement strategy for coverage matters and resolution
• Mitigate indemnity and expense exposure with timely action
• Maintain contact with claims staff, underwriters, defense counsel and brokers
• Investigate claims and review relevant materials
• Review statutes, rules and case law for jurisdictions
• Review litigation materials and expert reports
• Analyze risk transfer and indemnity issues
• Retain or direct counsel as needed per strategy
• Prepare reports and present recommendations to senior management
• Travel to mediations and trials as required
• Negotiate resolutions and manage claims diaries and reserves

Skills

Negotiation

Communication

Time management

Strategic discussions

Independent / Team player

Travel readiness

Hybrid in-office

Education

Bachelor's degree

Tools

Microsoft Excel

Microsoft PowerPoint

Microsoft Word

Job description

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility.

Position Summary

Arch Insurance Group Inc., AIGI, has an opening with the Claims Division on the Middle Market Casualty Team as a Senior Claims Examiner, Casualty. In this role, the responsibilities include actively managing commercial claims for high severity, complex general liability, and the associated excess and umbrella policies, in jurisdictions throughout the United States.Ideal candidates will bring strong negotiation skills, technical expertise, and a passion for delivering service-oriented solutions in a fast-paced, high-impact environment.

**$5k Sign-on Eligible**

Responsibilities

• Identify and assess coverage issues, draft coverage position letters, and retain coverage counsel, when necessary, as well as review coverage counsel’s opinion letters and analysis
• Develop and implement strategy relative to coverage issues which correlate with the overall strategy of matters entrusted to the handler’s care
• Develop and implement timely and accurate resolution strategies to ensure mitigation of indemnity and expense exposures
• Maintain contact with any/all associated claims carrier(s)’ claims staff, business line leader, underwriter, defense counsel, program manager, and broker to communicate developments and outcomes as necessary
• Investigate claims and review the insureds’ materials, pleadings, and other relevant documents
• Identify and review each jurisdiction’s applicable statutes, rules, and case law
• Review litigation materials including depositions and expert’s reports
• Analyze and direct risk transfer, additional insured issues, and contractual indemnity issues
• Retain counsel when necessary and direct counsel in accordance with resolution strategy
• Analyze coverage, liability and damages for purposes of assessing and recommending reserves
• Prepare and present written/oral reports to senior management setting forth all issues influencing evaluations and recommending reserves
• Travel to and from locations within the United States to attend mediations, trials, and other proceedings relevant to the resolution of the matter
• Negotiate resolution of claims
• Select and utilize structure brokers
• Maintain a diary of all claims, post reserves in a timely fashion, and expeditiously respond to inquiries from the insured, counsel, underwriters, brokers, and senior management regarding claims

Experience & Required Skills

• Seven to ten (7-10) years of working experiencewith a primary and or excess carrier supporting commercial accounts for Casualty claims; with Casualty and Construction a plus
• Exceptional communication (written and verbal), evaluating, influencing, negotiating, listening, and interpersonal skills to effectively develop productive working relationships with internal/external peers and other professionals across organizational lines
• Strong time management and organizational skills
• Demonstrated ability to take part in active strategic discussions
• Demonstrated ability to work well independently and in a team environment
• Hands-on experience and strong aptitude with Microsoft Excel, PowerPoint and Word
• Willing and able to travel 10%
• Hybrid in office 3 days a week

Education

• Bachelor’s degree required.
• Proper & active adjuster licensing in all applicable states

For individuals assigned or hired to work in the location(s) indicated below, the base salary range is provided. Range is as of the time of posting. Position is incentive eligible.

$97,100 - $131,130/year

• Total individual compensation (base salary, short & long-term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs. The above pay range may be modified in the future.

• Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more. Click here to learn more on available benefits.

Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you.If this job isn’t the right fit but you’re interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch’s Talent Acquisition team.

14400 Arch Insurance Group Inc.