Senior Claims Adjuster - Homeowners Property

The Jonus Group; Sarasota (FL); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Competitive compensation and benefits

Professional development opportunities

Access to cutting-edge tools

Collaborative work environment

Job summary

The Jonus Group is seeking a Senior Claims Adjuster for Homeowners Property in the United States. The ideal candidate has 5–7 years of homeowners claims adjusting experience along with strong negotiation and communication skills.

Licensing and travel readiness are required to handle site inspections and catastrophe responses. Role involves analyzing damage, estimating losses, and maintaining precise case records while mentoring junior staff and ensuring regulatory compliance.

Qualifications

• 5–7 years of homeowners claims adjusting experience.
• In-depth knowledge of property claims and construction terminology.
• Proficiency with estimating software.

Responsibilities

• Investigate, evaluate, and resolve complex homeowners property claims.
• Analyze damage to assess coverage, losses, and reserves.
• Collaborate with insureds, contractors, and vendors to resolve claims.
• Perform site inspections or virtual evaluations with thorough documentation.
• Mentor junior adjusters in claims handling and technical skills.
• Maintain organized case records and prepare detailed reports.
• Utilize claims management systems to improve processes.
• Communicate outcomes clearly to clients and address concerns.
• Stay compliant with regulations and industry best practices.
• Identify potential fraud and initiate investigations as needed.
• Participate in catastrophe response including travel as required.

Skills

Negotiation

Communication

Problem-solving

Multi-tasking

Education

HS diploma or GED

State adjuster license preferred

Tools

Estimating software

Job description

Job Description

Job Description: Senior Claims Adjuster - Homeowners Property

Job Summary

Seeking an experienced Senior Claims Adjuster - Homeowners Property to handle complex property claims efficiently while ensuring a high level of service and accuracy. This role requires strong technical expertise in claims adjusting and a proactive approach to resolving claims with policyholders, contractors, and other stakeholders.

Responsibilities

• Investigate, evaluate, and resolve complex homeowners property claims, ensuring claims are settled according to policy terms and state regulations.
• Analyze property damage to assess coverage applicability, estimate losses, and establish reserves.
• Collaborate with insureds, contractors, legal representatives, and third-party vendors to facilitate timely claims resolution.
• Perform site inspections or virtual evaluations, thoroughly documenting findings with relevant records and photographs.
• Mentor junior claims adjusters in effective claims handling and technical proficiency.
• Maintain accurate, organized case management records and prepare detailed reports for all claims.
• Utilize claims management systems and tools to streamline processes and ensure compliance.
• Clearly communicate claims outcomes to clients, providing updates and addressing any concerns throughout the process.
• Monitor industry updates, regulatory changes, and best practices to maintain compliance and stay informed.
• Identify potential fraudulent claims and initiate a specialized investigation as required.
• Participate in catastrophe response efforts, including travel to impacted areas as necessary.

Qualifications/Requirements

Education & Certification

• High school diploma or GED required; bachelor's degree in insurance, business administration, or related field preferred.
• Possession of active state adjuster’s license(s) or ability to obtain licensing within a defined timeframe.

Experience & Skills

• 5-7 years of experience in homeowners claims adjusting, with in-depth knowledge of property claims and construction terminology.
• Proficiency in estimating software.
• Highly developed negotiation, problem-solving, and decision-making skills.
• Strong communication skills with a focus on customer service and issue resolution.
• Ability to handle and prioritize multiple claims efficiently in a dynamic environment.

Additional Requirements

• Comprehensive understanding of federal and state insurance regulations applying to property claims.
• Willingness to travel up to 25% for on-site inspections and catastrophe response with minimal notice.

Perks And Benefits

• Competitive compensation and benefits package.
• Professional development opportunities and career growth potential.
• Access to cutting-edge tools and innovative technologies.
• Collaborative work environment that prioritizes delivering exceptional service.

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.