Senior Claim Examiner I

AmTrust Financial Services, Inc.; Florida; On-site; USD 70,000 - 90,000; Full time

Job summary

AmTrust Financial Services, Inc. in Florida is seeking a Senior Claim Examiner to manage complex workers’ compensation claims from start to resolution. The role emphasizes adherence to state regulations and delivering exceptional service.

You will investigate, determine compensability, set reserves, negotiate settlements, and mentor junior examiners. Requires 5+ years of workers’ compensation claims experience and strong technical knowledge; excellent communication and negotiation skills are

Qualifications

• 5+ years of workers’ compensation claims experience.
• Strong technical knowledge of workers’ compensation.
• MS Office experience (Word, Excel, Outlook).
• Effective negotiation skills and communication.

Responsibilities

• Investigate workers’ compensation claims by contacting injured workers, providers, and employers; determine validity under WC statutes.
• Review medical bills to confirm relation to WC and adherence to treatment plans.
• Ensure timely payments of medical bills and income replacement per fee schedules and statutes.
• Answer questions on claim status from claimants, policyholders, and providers.
• Consult with attorneys on litigation management, settlement strategy and resolution.

Skills

MS Office

Negotiation

Communications

Prioritization

Multi-tasking

Tools

MS Word

MS Excel

MS Outlook

Job description

Overview

We are seeking experienced professionals to join our Workers’ Compensation team as a

We are seeking experienced professionals to join our Workers’ Compensation team as a Senior Claim Examiner. Both positions play a critical role in managing workers compensation claim files and ensuring compliance with state regulations while delivering exceptional service.

Senior Claim Examiner

• Manage complex and high-exposure workers’ compensation claims from start to resolution.
• Investigate claims, determine compensability, set reserves, and negotiate settlements.
• Serve as a resource for junior examiners and assist with mentoring.
• Requires 5+ years of workers’ compensation claims experience and strong technical knowledge.

Responsibilities

• Thoroughly investigating workers’ compensation claims by contacting injured workers, medical providers, and employer representatives. Determining if claims are valid under applicable workers’ comp statutes. Communicating with medical providers to develop and authorize appropriate treatment plans.
• Reviewing and analyzing medical bills to confirm charges and treatment are workers’ comp injury-related and in accordance with the treatment plan.
• Ensuring payments for medical bills and income replacement are remitted on a timely basis in accordance with applicable fee schedules and statute
• Answer questions regarding the status of pending claims from claimants, policyholders and medical providers.
• Consult with attorneys regarding litigation management, settlement strategy and claim resolution.

Qualifications

• MS Office experience (Work, Excel, Outlook)
• Effective negotiation skills
• Strong verbal and written communication skills
• Ability to prioritize work load to meet deadlines
• Ability to manage multiple tasks in a fast-paced environment