Senior Citrix NetScaler Engineer

Quantum-Technology-Group; North Carolina; Remote; USD 146,000 - 151,000; Full time

Benefits offered by this job

Competitive salary and incentives

Health, dental, vision insurance

401(k) retirement plan with company-m"

Paid time off and holidays

Professional development and training

EAP

Job summary

Quantum Technology Group (QTG) is seeking a Senior Citrix NetScaler Engineer to support the VA Enterprise Load Balancing Solution. This remote, US-based role requires hands-on engineering, configuration, maintenance, and troubleshooting of NetScaler ADC platforms, including HA, GSLB, and PKI integrations.

You will work with enterprise teams to deploy, patch, monitor, and optimize the NetScaler stack, ensuring security and performance.

Qualifications

• Bachelor's degree in information technology, computer science, engineering, or related field
• 5+ years of enterprise ADC/load-balancing experience including NetScaler
• OEM certification appropriate to assigned engineering work

Responsibilities

• Configure and maintain NetScaler ADC platforms, HA pairs, virtual servers, service groups, monitors, policies, certificates, and traffic-management features
• Implement and troubleshoot L4/L7 load balancing, GSLB, content-based routing, SSL/TLS, PKI integrations, WAF, and related ADC capabilities
• Support configuration baselines, patching, firmware/software lifecycle, backups, failover, capacity/performance monitoring, and compliance
• Integrate the platform with enterprise logging, monitoring, identity, DNS, and centralized management/orchestration
• Support deployment readiness, cutovers, migration waves, post-cutover validation, and production acceptance
• Provide Tier 3 troubleshooting and collaborate with OEM senior engineering on complex incidents and design questions

Skills

NetScaler

Load balancing

Troubleshooting

SSL/TLS

GSLB

HA

Education

Bachelor's degree in IT/CS/Engineering

Job description

Job Title: Senior Citrix NetScaler Engineer

Job ID: QTG-OPS-NSENG-SR-CON-001

Employment Status: Full time

Salary Range: $146,000.00 to $151,000.00 per year

Location: Remote

Citizenship: US Citizen or Permanent Resident

Clearance Level: Must pass High-Risk Public Trust (Tier 4) background investigation

Quantum Technology Group, LLC (QTG) is seeking a highly motivated and skilled Senior Citrix NetScaler Engineer to support the U.S. Department of Veterans Affairs (VA) Enterprise Load Balancing Solution.

The Senior Citrix NetScaler Engineer provides hands-on engineering, configuration, maintenance, troubleshooting, and technical implementation for the enterprise NetScaler application delivery controller (ADC) platform, including physical appliances, virtual editions, centralized management, high availability (HA), GSLB, security, and application-delivery services.

Key Responsibilities:

• Configure and maintain NetScaler ADC physical and virtual platforms, HA pairs, virtual servers, service groups, monitors, policies, certificates, and traffic-management features.

• Implement and troubleshoot L4/L7 load balancing, GSLB, content-based routing, SSL/TLS, PKI integrations, WAF, and related ADC capabilities.

• Support configuration baselines, patching, firmware/software lifecycle, backups, failover, capacity/performance monitoring, and compliance.

• Integrate the platform with enterprise logging, monitoring, identity, DNS, and centralized management/orchestration.

• Support deployment readiness, cutovers, migration waves, post-cutover validation, and production acceptance.

• Provide Tier 3 troubleshooting and collaborate with OEM senior engineering on complex incidents and design questions.

Qualifications:

Required:

• Education: Bachelor's degree in information technology, computer science, engineering, or a related field, or equivalent experience

• Experience: 5+ years of enterprise ADC/load-balancing engineering, including at least 3 years of substantive hands-on NetScaler experience

• Certification: OEM certification appropriate to assigned engineering work, consistent with solicitation requirements

• Skills:

• Demonstrated production troubleshooting and change/cutover experience in large enterprise environments

Preferred:

• Experience with NetScaler Console/ADM or the current centralized management platform

• Experience with FISMA High, STIG/hardening, FIPS, federal change management, and VA environments

• Cloud/virtual NetScaler deployment experience across VMware, OpenShift/KubeVirt, AWS GovCloud, or Azure Government

Knowledge and Experience:

• Strong knowledge of TCP/IP, DNS, HTTP/S, SSL/TLS, certificates/PKI, routing, HA, GSLB, and application delivery

Additional Requirements:

• Must satisfy the security, background investigation, Identity, Credential, and Access Management (ICAM), Authority to Operate (ATO), and Personal Identity Verification (PIV) requirements applicable to the assigned work. The solicitation does not specify a single clearance level for every position.

• Must reside and work within the continental United States (CONUS). The Government's preferred model is dedicated, named personnel working remotely from contractor facilities, with onsite support at VA-assigned locations when directed for hardware-touch or site activities.

• Must complete VA Privacy and Information Security Awareness and Rules of Behavior training (TMS 10176) before system access and annually thereafter, plus any applicable role-based training.

• Engineering, design, migration, and capability-uplift work under Performance Description (PD) Sections 1.4.2 through 1.4.5 requires original equipment manufacturer (OEM)-badged or OEM-certified personnel. This requirement applies to this position when its assigned duties fall within those sections.

Benefits:

• Competitive salary and performance-based incentives

• Comprehensive health, dental, and vision insurance

• 401(k) retirement plan with company match

• Paid time off and holidays

• Professional development and training opportunities

• Employee assistance program (EAP)

• Flexible work arrangements

About Quantum Technology Group, LLC:

Quantum Technology Group (QTG) is a highly successful Systems Integrator (SI) specializing in Information Technology (IT) and Digital Modernization within the federal, public sector, and commercial arenas. With a history spanning more than 15 years, our company has consistently achieved significant growth and success. Our journey is a testament to that success, driven by an unwavering commitment to excellence and an unyielding focus on delivering solutions.

The Quantum team boasts a proven track record in delivering comprehensive Enterprise IT and Digital Modernization Solutions. With a deep understanding of federal, public sector, and commercial needs, coupled with our relentless commitment to innovation, we emerge as your trusted partner in achieving excellence. At QTG, our commitment is not just to deliver Enterprise IT and ServiceNow digital modernization solutions, but to architect a transformative journey for organizations seeking a competitive edge.

What truly distinguishes us is our unique ability to navigate diverse sectors – federal government, public sector, and commercial entities – effortlessly transitioning between the stringent demands of governance and the agility demanded by the private sector. Choosing QTG means embracing not just premier services but also embracing a collaborative journey aimed at propelling your organization toward a future where opportunities thrive. We’re more than a service provider; we’re a dedicated partner invested in steering your success. Together, let’s navigate today's challenges while constructing a pathway toward tomorrow's triumphs. Join us in co-creating solutions that resonate not only for today but pave the way for the opportunities that lie ahead.