Senior Cisco UC Engineer: DoD Voice & Collaboration

PEAKE

Falls Church (VA)

On-site

USD 140,000 - 180,000

Full time

3 days ago

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Benefits offered by this job

Medical, Dental & Vision

401(k) with employer match

PTO 15 days; Unlimited PTO after 5 yrs

Holidays 11 + carryover

Company-Paid Life/Disability Insurance

Job summary

PEAKE is seeking a Senior Cisco Unified Communications Engineer to design, implement, secure, and support enterprise voice and collaboration systems for DoD and federal customers. You will manage CUCM, Unity Connection, Expressway, and Jabber across NIPRNet, SIPRNet, and VoSIP networks.

The role requires 7+ years of UC engineering experience, CCNA, and strong troubleshooting skills. On-site work in Falls Church, VA, with a competitive salary and comprehensive benefits package will be provided.

Qualifications

7+ years engineering and administering Cisco UC/VoIP in DoD/enterprise.
CCNA certification is required; CCNP preferred.
Experience with CUCM, Unity Connection, Expressway, SIP, QoS, and VG gateways.
Knowledge of DISA STIGs, IA controls, and DoD security practices.
Ability to troubleshoot complex UC/VoIP across distributed networks.

Responsibilities

Engineer, administer, and support CUCM/UC platforms across NIPR, SIPR, VoSIP.
Monitor UC availability with RTMT and SolarWinds.
Perform CUCM upgrades, migrations, and patching (UCS, VG gateways, VMware ESXi).
Maintain compliance with DoD cybersecurity and IA controls.
Provision/configure IP phones using BAT, templates, and workflows.
Configure SIP trunks, dial plans, QoS, and call routing.
Write system design guides, installation manuals, SOPs.
Collaborate with network, cybersecurity, and infrastructure teams.
Conduct site surveys and propose design changes for performance.
Provide Tier II/III support and end-user training.