Senior Cisco Collaboration Architect – Lead Nationwide Deployments

Red River; Annapolis (MD); On-site; USD 90,000 - 150,000; Full time

Job summary

Red River is seeking a Senior Collaboration Engineer to lead the design, implementation, and support of Cisco-based collaboration solutions for a nationwide customer base. You will serve as the technical lead on deployments, partnering with PM and engineering teams to deliver high‑quality solutions aligned with industry best practices.

The role offers opportunities for technical leadership, professional growth, and advancement, with a travel requirement up to 25% to regional customer sites.

Qualifications

• Min 5 years related experience in a field role.
• Equivalent Military training and experience.
• Cisco Certified Internetwork Expert – Collaboration.
• Understanding of Cisco network routing and switching protocols.

Responsibilities

• Lead the technical implementation of Cisco-based collaboration solutions for Red River customers nationwide.
• Design, deploy, configure, and support best-practice Collaboration solutions tailored to customer requirements.
• Serve as the technical lead during customer installations, working with Project Management and technical teams to ensure successful delivery.
• Provide hands‑on implementation and troubleshooting support across Cisco Collaboration technologies and environments.
• Develop standardized, repeatable processes and best practices for deployment and support of Collaboration solutions.
• Collaborate with internal engineering teams to maintain and improve Red River’s collaboration, security, and networking infrastructure.
• Provide technical guidance and mentorship to existing technical staff on Collaboration technologies and best practices.
• Partner with customers and internal stakeholders to understand technical requirements, resolve issues, and deliver high‑quality solutions.
• Identify opportunities to enhance customer solutions, operational efficiency, and service delivery.
• Stay current with Cisco Collaboration technologies, industry trends, and emerging best practices.

Skills

Cisco CUCM

Cisco Unity Connection

UCCX & ACD platforms

Webex Calling

Webex Contact Center

CUCM/VoIP engineering

Command of Cisco Collaboration tech

Mentoring junior engineers

Network troubleshooting

Education

CCIE Collaboration

BS in CS/related field

Tools

Ribbon SBCs

Job description

Red River is seeking a Senior Collaboration Engineer to lead the design, implementation, and support of Cisco-based collaboration solutions for a nationwide customer base. You will serve as the technical lead on deployments, partnering with PM and engineering teams to deliver high‑quality solutions aligned with industry best practices.

The role offers opportunities for technical leadership, professional growth, and advancement, with a travel requirement up to 25% to regional customer sites.