Senior Channel Solutions Engineer

TrendMicro; United States; On-site; USD 130,000 - 170,000; Full time

Benefits offered by this job

Health benefits and PTO

Parental/maternity leave

Wellness program

401(k) with match

Pet Insurance

Collaborative culture

Job summary

Trend AI, the security arm of Trend Micro, seeks a Senior Channel Solutions Engineer to onboard and scale MSSPs, MSPs, CSPs, and DFIR partners. You will bridge partner needs with Trend Vision One capabilities, enabling multi-tenant deployments and SOC workflow integration.

The role demands deep cybersecurity expertise, strong communication, and experience working with managed security ecosystems to drive measurable detection and revenue growth. Travel within the U.S. will be required.

Qualifications

• Bachelor's degree in cybersecurity, computer science or related field.
• 5+ years of cybersecurity engineering, solutions engineering, SOC operations, or related experience.
• Proven experience with MSSPs, MSPs, CSPs, or security consultancies.
• Strong understanding of XDR, SIEM, EDR, and cloud security principles.
• Experience designing multi-tenant security architectures.

Responsibilities

• Onboard, enable, and scale MSSPs, MSPs, CSPs, and DFIR partners.
• Lead technical onboarding with architecture validation and SOC workflow alignment.
• Map partner service models to Trend Vision One capabilities for monetization.
• Support integration of Trend Vision One with SIEM, SOAR, APIs and SOC tooling.
• Collaborate with Product, Engineering, Marketing, Channel and CS to inform roadmap.

Education

Bachelor's degree in CS/IS

Tools

SIEM/SOAR

XDR/EDR

Cloud security

Job description

TrendAI™, the global AI security leader and enterprise business unit of Trend Micro, empowers organizations with full AI visibility and consolidated security that inspires confidence, drives innovation, and eliminates risk. At TrendAI™, we’re always seeking exceptional talent; people who want to collaborate with the best and push boundaries together. Here, your work goes beyond building a career. You will help protect what matters and play a vital role in shaping a safer, more trustworthy AI-powered future. AI Fearlessly.

Position Summary Trend AI is seeking a Senior Channel Solutions Engineer – X Service Provider to onboard, enable, and scale Managed Security Service Providers (MSSPs), Managed Service Providers (MSPs), Cloud Service Providers (CSPs) and Digital Forensics Incident Response (DFIR) partners. This role is purpose-built to strengthen Trend’s services-led go-to-market strategy. The ideal candidate brings deep cybersecurity expertise, strong offensive security instincts, and experience working within or alongside managed security operations environments. As a trusted technical advisor to our managed services ecosystem, you will guide partners in operationalizing Trend Vision One™ within multi-tenant environments, integrating with SOC workflows, and delivering measurable detection and response outcomes. You will serve as the technical bridge between partner needs and platform capabilities, driving scalable adoption, shared revenue growth, and long-term advocacy across the channel ecosystem.

• Serve as the primary technical advisor for MSSPs, MSPs, CSPs and Digital Forensics Incident Response partners, enabling them to evaluate, operationalize, and scale Trend’s platform within managed service offerings.
• Lead technical onboarding for new managed security partners, including architecture validation, multi-tenant design, SOC workflow alignment, and service-readiness assessments.
• Develop a deep understanding of partner service models (managed detection, threat hunting, incident response retainers, cyber risk advisory) and align platform capabilities to support service monetization and operational excellence.
• Support detection engineering, threat hunting alignment, and adversary simulation validation in collaboration with red teams, SOC analysts, and IR professionals.
• Assist partners in integrating Trend Vision One™ with SIEM, SOAR, ticketing, automation pipelines, APIs, and other SOC tooling.
• Provide guidance to partners engaging with cyber insurance carriers and underwriters, mapping platform capabilities to risk reduction, control validation, and insurability requirements.
• Support partner-led Proof of Concepts (POCs), purple team exercises, and technical validation efforts to demonstrate measurable detection and response effectiveness.
• Develop service-aligned enablement assets including managed security blueprints, deployment guides, demo flows, onboarding frameworks, and SOC integration playbooks.
• Collaborate cross-functionally with Product, Engineering, Marketing, Channel, and Customer Success to ensure partner feedback informs roadmap and service-delivery enhancements.
• Maintain deep knowledge of threat actor tactics, MITRE ATT&CK techniques, detection methodologies, competitive positioning, and emerging adversarial trends.
• Travel within the U.S. for partner onboarding sessions, joint technical engagements, SOC workshops, and managed security ecosystem events.

• Education: Bachelor’s degree or equivalent experience in cybersecurity, computer science, information security, or related technical fields.
• Experience: 5+ years of experience in cybersecurity engineering, Solutions Engineering, SOC operations, Incident Response, red teaming, or managed security environments.
• Partner Experience: Proven experience working with MSSPs, MDR providers, IR firms, or security consultancies.
• Technical Knowledge: Strong understanding of XDR, SIEM, EDR, cloud security, threat intelligence, and detection engineering principles.
• Architecture: Experience designing or supporting multi-tenant managed security architectures.
• SOC Familiarity: Hands-on familiarity with SOC workflows, ticketing systems, telemetry pipelines, and response orchestration.
• Cloud Knowledge: Strong knowledge of public cloud environments (AWS, Azure, GCP).
• Skills: Excellent communication and presentation skills, with the ability to engage highly technical audiences including SOC analysts, red team operators, and CISO-level stakeholders.
• Adaptability: Ability to rapidly learn evolving adversary techniques and adapt platform positioning accordingly.
• Bonus Qualifications:
  • RMM/PSA tool experience, with knowledge of MSP operations and software deployment via Remote Management and Monitoring tools.
  • Red team experience, adversary emulation background, or penetration testing expertise.
  • Certified Ethical Hacker (CEH), OSCP, or other offensive security certifications.
  • Direct experience in Incident Response or threat hunting roles.
  • Experience supporting cyber insurance assessments, risk quantification frameworks, or underwriting conversations.
  • Hands-on experience with API integrations, scripting, automation, or lightweight coding (Python, Bash, PowerShell).
  • Experience building managed security service offerings, SOC runbooks, or service blueprints.
  • Familiarity with MITRE ATT&CK, detection tuning, and purple team collaboration.
  • Knowledge of compliance and regulatory frameworks (SOC2, NIST, ISO 27001, PCI, HIPAA).
  • Experience applying AI/ML or LLM-driven workflows to SOC automation or managed detection operations.
• Preferred Certifications CISSP, CEH, OSCP, CCSP, Security+, CySA+, CISM, CISA, or other ISACA certifications. GIAC certifications (GCED, GCIA, GCIH, GPEN, etc.). AWS Solutions Architect, Azure Architect, or GCP Professional Cloud Architect. Cloud Security or Kubernetes security certifications.

What We Offer You

You're important to us. What matters to you, matters to us too.

• Comprehensive health benefits and paid time off package
• Pre-partum, maternity, parental, medical leave and adoption assistance
• Mental Health Wellness Program & Annual Wellness Incentive
• 401(k) with company match
• Pet Insurance
• Collaborative and innovative culture

We are committed to fostering a professional, respectful, and inclusive work environment that promotes collaboration and high performance. We value diverse backgrounds and perspectives and welcome candidates who bring unique strengths and experiences.

This position does not offer sponsorship for work permit applications or renewals, either now or in the future. Candidates must be authorized to work in the U.S. without the need for employment-based visa sponsorship, both currently and moving forward. The company will not sponsor applicants for U.S. work visa status for this role (including, but not limited to, H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT, or any other employment-based visa).

Trend Micro provides equal employment opportunity for all applicants and employees. Trend Micro does not unlawfully discriminate on the basis of race, color, religion, sex, pregnancy and childbirth or related medical conditions, national origin, ancestry, age, physical or mental disability, medical condition, family care leave status, veteran status, marital status, sexual orientation, or gender identity.

TrendAI™, the global AI security leader and enterprise business unit of Trend Micro, empowers organizations with full AI visibility and consolidated security that inspires confidence, drives innovation, and eliminates risk. Trusted by the largest enterprises and governments across 185 countries, TrendAI™ secures the entire organization, from identities to infrastructure to data. We embrace change, empower our people, and foster innovation in an increasingly connected world. Our diverse, multicultural workforce is at the heart of our global success. At TrendAI™, we’re always seeking exceptional talent; people who want to collaborate with the best and push boundaries together. Here, your work goes beyond building a career. You will help protect what matters and play a vital role in shaping a safer, more trustworthy AI-powered future. Explore working at TrendAI™ AI Fearlessly.