Senior Change Communication Manager

Biopharma Careers; Bedford, Burlington (MA, MA); On-site; GBP 92,000 - 142,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Retirement contributions

Other perquisites

Job summary

MilliporeSigma is seeking a Senior Change Communication Manager to drive end-to-end messaging for complex product changes across our Process Solutions portfolio. You will translate technical knowledge into clear customer-ready content and act as a bridge between operations, manufacturing, quality, and the commercial organization.

You will shape messaging frameworks, cadences, and internal processes to empower sales teams with timely, accurate information while improving how the team works with

Qualifications

• 5-7+ years of hands-on experience in life science, pharmaceutical, chemical or related industry in a marketing, quality, sales, engineering, technical service, or project management or related role
• Bachelor’s degree in science, engineering, business administration, or related field
• Experience working with customers and stakeholders across global, cross-functional teams
• Experience working with regulatory guidelines

Responsibilities

• Lead end-to-end communication strategy for complex product changes across our Process Solutions portfolio
• Define core messaging framework and cadence for change notifications and customer reports
• Translate highly technical internal knowledge into clear, sales-enabling messaging for sales teams

Skills

Cross-functional collaboration

Change communication

Education

Bachelor's degree in science/engineering/business administration

Tools

Content management systems

Internal information hubs

Job description

Work Your Magic with us! Start your next chapter and join MilliporeSigma.

Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.

This role does not offer sponsorship for work authorization. External applicants must be eligible to work in the US.

This role is based in Bedford/Burlington MA, USA.

Your Role:

As a Senior Change Communication Manager, you will drive the end-to-end communication strategy for complex product changes across our Process Solutions portfolio, from defining the core messaging framework and cadence to shaping the content of change notifications, product information letters, and customer summary reports as a subject matter expert. You will serve as the critical bridge between our operational, manufacturing, and quality teams on one side, and our commercial organization on the other, translating highly technical internal knowledge into clear, actionable messaging that equips sales teams to have meaningful conversations with customers. You will also continuously improve the way our team works and communicates, refining internal processes, communication frameworks, and ways of working, with our internal digital information hub being one key tool in that effort, ensuring our commercial teams always have the right information at their fingertips. The purpose of this role solves the challenge of leading complex product changes communication by translating internal operational, manufacturing and quality knowledge into clear, sales-enabling messages, acting as a bridge between these internal functions and the commercial organization to protect our business and market share. Currently, our team consists of 9 members with a structure of 6 change communication managers and 3 supply communication managers.

Who You Are

Minimum Qualifications:

• 5-7+ years of hands-on experience in the life science, pharmaceutical, chemical or related industry in a marketing, quality, sales, engineering, technical service, or project management or related role
• Bachelors degree in science, engineering, business administration, or related field

Preferred Qualifications:

• Experience working with customers and stakeholders across global, cross-functional teams
• Experience working with content management systems, internal information hubs, and collaboration tools
• Experience working with regulatrory guidleines

Pay Range for this position: $125,000- $191,500. The offer range represents the anticipated low and high end of the base pay compensation for this position. The actual compensation offered will be determined by factors such as location, level of experience, education, skills, and other job-related factors. Position may be eligible for sales or performance-based bonuses. Benefits offered by the Company include health insurance, paid time off (PTO), retirement contributions, and other perquisites.

What we offer:

We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We believe that this variety drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!