Senior Casualty Claims Strategist

Everest; Boston (MA); On-site; USD 119,000 - 150,000; Full time

Benefits offered by this job

Health Insurance

Wellness Program

Life and Disability Insurance

401k Match

Retirement Savings Plan

Paid Holidays

PTO

Job summary

Everest is seeking an experienced Senior Casualty Claims Specialist to join our Casualty Claims team in a role handling auto, general liability, and excess/umbrella claims. The position emphasizes strategic guidance to outside counsel and collaboration with underwriters and insureds to drive effective claim resolution.

The role requires 5–7 years of claims handling or legal experience, strong analytical/communication skills, and the ability to manage complex litigation processes; applicable

Qualifications

• 5-7 years of claims handling experience or legal experience.
• B.A. or B.S. required; JD helpful but not required
• Strong analytical and organizational skills
• Excellent verbal and written communication skills
• Strong negotiation and investigation skills
• Ability to think strategically
• Ability to influence others and resolve complex, disputed claims
• In-depth knowledge of the litigation, arbitration, and trial process
• Currently holds or readily can obtain all required adjuster licenses
• Ability to identify and use relevant data and metrics to best manage claims
• Collaborative mind-set and willingness to work with people outside immediate reporting hierarchy to improve processes and generate optimal departmental efficiency
• Ability and willingness to present to senior management and to others in other group settings
• Knowledge of the insurance industry, claims process and legal and regulatory environment

Responsibilities

• Review and analyze complex coverage issues and prepare coverage position letters.
• Investigate, analyze, and evaluate liability and damages to support effective claim resolution.
• Manage and provide strategic direction to outside counsel throughout the life of a claim.
• Prepare comprehensive case summary reports for matters involving significant reserves, litigation, or trial activity.
• Establish timely and appropriate case reserves based on claim exposure and evolving developments.
• Develop and execute claim handling and resolution strategies.
• Negotiate and resolve claims in accordance with established authority and business objectives.
• Attend trials, mediations, settlement conferences, and other claim-related proceedings as needed.
• Partner with underwriters to support policy construction and drafting, communicate claim trends, analyze data, and provide risk insights.
• Maintain effective communication and strong working relationships with insureds, brokers, reinsurers, actuaries, underwriters, and other key stakeholders.
• Participate in client meetings and industry events to support client relationships, retention, and business development.
• Perform other related duties and responsibilities as assigned.
• Demonstrate curiosity and a willingness to learn and responsibly use approved AI, automation, and emerging technologies to enhance productivity, effectiveness, and business outcomes.

Skills

Claims handling

Legal experience

Analytical skills

Negotiation skills

Communication skills

Licenses

Education

Bachelor's degree (B.A./B.S.)

Juris Doctor (JD) helpful but not required

Job description

Everest is seeking an experienced Senior Casualty Claims Specialist to join our Casualty Claims team in a role handling auto, general liability, and excess/umbrella claims. The position emphasizes strategic guidance to outside counsel and collaboration with underwriters and insureds to drive effective claim resolution.

The role requires 5–7 years of claims handling or legal experience, strong analytical/communication skills, and the ability to manage complex litigation processes; applicable