Senior Casualty Claims Representative/Casualty Claims Specialist - Specialty Human Services

Kalepa; Cincinnati (OH); Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) match

Paid time off

Commuter benefits

Tuition reimbursement

Job summary

Great American Insurance Group in Cincinnati, OH, is seeking a Senior Casualty Claims Representative/Casualty Claims Specialist for its Specialty Human Services unit. The role involves managing a large claims inventory, conducting investigations, and negotiating settlements within authority, with remote and hybrid options for qualified applicants.

The position requires a Bachelor's degree and 3–6 years of P&C claims experience.

Qualifications

• Bachelor's degree or equivalent experience.
• 3–6 years of property and casualty claims handling.
• Knowledge of insurance policies and coverage.
• Strong negotiation and communication skills.

Responsibilities

• Manage a large inventory of claims and evaluate compensability.
• Plan and conduct claim investigations to determine liability.
• Determine settlements and reserves within authority.
• Attend arbitrations, mediations, or depositions as needed.
• Communicate coverage and settlements to insureds and partners.
• Authorize payments and maintain detailed claim files.

Skills

Analytical

Negotiation

Problem-solving

Insurance policies

Claims handling

Communication

Education

Bachelor's degree in related field

Job description

Senior Casualty Claims Representative/Casualty Claims Specialist - Specialty Human ServicesWe use optional cookies to personalize content and analyze our traffic. You may decline the use of optional cookies by selecting the \"Decline\" button below. By using our website, you agree to our use of cookies.# Careers at Great American Insurance Group## Senior Casualty Claims Representative/Casualty Claims Specialist - Specialty Human ServicesApply: Remote: Remote (USA): Full time: Posted Today: R9861**Be Here. Be Great.** Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a \"small company\" culture where your ideas will be heard with \"big company\" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.## This position is not eligible for employment visa sponsorship. Applicants must be authorized to work in the United States without the need for current or future sponsorship.The Specialty Human Services Division (SHS) is proud to serve the Human and Social Services sector for more than 40 years. Since 1980, we’ve been Protecting Those Who Improve Your Community and were one of the first carriers to offer niche coverage solutions to nonprofit and service organizations. SHS works with agents to address the coverage needs and loss exposures of more than 16,000 social service and non-profit organizations across the country. SHS is currently looking for a Casualty Claim Professional. The job grade and title will depend on the successful applicant’s level of experience. Remote applicants who are qualified will be considered. Local candidates to Cincinnati, OH will work on a hybrid schedule. **Essential Job Functions and Responsibilities*** Manages a large inventory of claims to evaluate compensability/liability.* Plans and conducts claim investigations to confirm coverage and to determine liability, compensability and damages.* Determines and negotiates appropriate claim settlements/reserves within prescribed authority. May attend arbitrations, mediations, depositions, or trials.* Conveys moderately complex information regarding coverage and settlements to insureds, claimants, and external partners.* Authorizes payments in accordance with assigned authority limit and ensures payments are made in a timely manner.* Maintains accurate and detailed claim files, including all correspondence, reports, and settlement agreements.* Performs other duties as assigned. **Job Requirements*** **Education:** Bachelor’s Degree in Business Administration, Risk Management and Insurance, Political Science, Pre-law, Paralegal or a related field or equivalent experience.* **Experience:** Generally, a minimum of 3-6 years of experience in property and casualty claims handling. Completion of or continuing progress toward a professional designation preferred, such as Associate in Claims (AIC).* **Scope of Job/Qualifications:** Works within significant limits and authority on assignments of higher technical complexity and coordination. Demonstrates strong analytical, negotiation, and problem-solving skills. Demonstrates knowledge of insurance policies, coverage, and claims handling procedures. Maintains knowledge of industry laws and regulations. Demonstrates ability to organize and prioritize caseloads, ensuring timely resolution of claims. Excellent interpersonal and communication skills with the ability to build relationships and lead negotiations. Proven ability to handle confidential information with discretion.**Business Unit:**Specialty Human Services**Salary Range:**$0.00 -$0.00**Benefits:**We offer competitive benefits packages for full-time and part-time employees\\*. Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits. Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process. Learn more at http://www.gaig.com/careers. **\\*Excludes seasonal employees and interns.**