Senior Care Manager (may underfill as Care Manager) - Prevention and Support

Waukesha County Human Resources; Waukesha (WI); On-site; USD 37,000 - 58,000; Full time

Job summary

Waukesha County Human Resources, on behalf of the Prevention and Support Team in the Child and Youth - Family Services Division, seeks a Care Manager to strengthen families and safeguard children through voluntary and court-involved services. You will lead family finding, coordinate supports, and work with partners to create safe, lasting solutions.

Using trauma-informed, family-centered practices, you will document activities in eWiSACWIS and related systems, engage with youth and families, and

Qualifications

• Experience with Wisconsin Statutes Chapters 48 and/or 938 preferred but not required.

Responsibilities

• Engage youth and families through prevention, placement, permanency, and aftercare services.
• Identify relatives, kinship connections, and natural supports to strengthen family networks.
• Support placement prevention, stabilization, reunification, transition planning, and long-term permanency.
• Provide voluntary programming and family-centered support.
• Lead family finding using ecomaps, genograms, discovery tools, interviews, and approved databases.
• Coordinate family-centered meetings, permanency consultations, and case staffings.
• Consult with Initial and Ongoing Care Managers on family finding, kinship support, placement planning, and aftercare needs.
• Maintain timely documentation, required forms, correspondence, and outcome tracking in eWiSACWIS and other systems.

Skills

Social Work

Communication

Leadership

Organization

Collaboration

Job description

SALARY RANGE

$27.49 - $42.11

WORK ASSIGNMENT DETAILS

Join the Prevention and Support Team of the Waukesha County Child and Youth - Family Services Division and be part of meaningful work that strengthens families, protects children, and builds lasting community connections.

Our team provides high-quality, professional services to children, youth, and families throughout Waukesha County. We are committed to keeping children safely connected to their families and communities whenever possible by using family strengths, natural supports, and collaborative partnerships. Our work is guided by respect, compassion, confidentiality, and a shared commitment to helping families move toward safety, stability, independence, and long-term success.

The Prevention and Support Care Manager - plays a key role in helping families stay together, strengthening kinship and natural supports, supporting permanency, and empowering youth and families through voluntary and court-involved services.

Using family-centered, trauma-informed, and strength-based practices, this position leads family finding and engagement efforts, coordinates support networks, assists with placement stabilization and reunification planning, and works closely with families, staff, providers, and legal partners to create safe, lasting solutions.

What You'll Do

• Engage youth and families through prevention, placement, permanency, and aftercare services.
• Identify relatives, kinship connections, and natural supports to strengthen family networks.
• Support placement prevention, stabilization, reunification, transition planning, and long-term permanency.
• Provide voluntary programming and family-centered support.
• Lead family finding using ecomaps, genograms, discovery tools, interviews, and approved databases.
• Coordinate family-centered meetings, permanency consultations, and case staffings.
• Consult with Initial and Ongoing Care Managers on family finding, kinship support, placement planning, and aftercare needs.
• Maintain timely documentation, required forms, correspondence, and outcome tracking in eWiSACWIS and other systems.

What You'll Bring

• A passion for social work and a strong commitment to making a difference.
• Strong communication, leadership, organization, and collaboration skills.
• The ability to build effective relationships with staff, providers, legal partners, families, and community resources.
• A family-centered mindset and the ability to build trust with youth, families, and partners.
• Experience providing services under Wisconsin Statutes Chapters 48 and/or 938, preferred but not