Facilities – Maintenance & CalibrationWorking Hours: Monday–Friday, day shift, with occasional out-of-hours support
Reporting to: Senior Facilities Manager
Job Overview
We are seeking an experienced Senior Calibration Technician to take ownership of the onsite calibration and metrology programme at a GMP-regulated facility in Watertown, Massachusetts.
This is a hands‑on technical position responsible for independently planning, coordinating, executing and documenting calibration activities across manufacturing, laboratory and facilities equipment. The successful candidate will ensure all instruments remain calibrated, compliant and fit for purpose, maintaining accurate records and managing both internal stakeholders and external service providers.
The role will also involve supporting out‑of‑tolerance investigations, equipment troubleshooting and calibration programme improvements, working closely with Quality, Manufacturing, Engineering and Facilities teams.
Key Responsibilities
- Independently perform and coordinate routine and non‑routine calibrations across GMP instruments and equipment, including temperature, pressure, balances, scales, pipettes, flow, pH and conductivity devices.
- Take ownership of the site's day‑to‑day calibration workload, managing schedules, priorities, overdue activities and coordination with equipment owners.
- Maintain calibration records, asset registers, work orders and schedules using Blue Mountain RAM (BMRAM) or an equivalent CMMS.
- Review external calibration certificates and service reports, ensuring accuracy, traceability, completeness and compliance with acceptance criteria.
- Coordinate and oversee external calibration vendors, including scheduling, site access, work scopes and documentation.
- Identify and escalate out‑of‑tolerance (OOT) results and calibration failures, supporting investigations, impact assessments, deviations, CAPAs and return‑to‑service decisions.
- Maintain calibration standards and reference equipment, ensuring certification, traceability and servicing requirements are up to date.
- Support the introduction of new instruments, including asset registration, calibration requirements, procedures and scheduling.
- Work in accordance with approved SOPs, calibration procedures, cGMP and data integrity requirements.
- Contribute to continuous improvement initiatives, including calibration procedures, intervals and processes.
- Troubleshoot instrument performance issues and coordinate necessary repairs or corrective calibration.
- Provide additional support to Facilities and Maintenance where appropriate, including preventive maintenance, equipment troubleshooting, minor repairs and vendor coordination.
- Maintain compliance with site safety requirements, including PPE and lockout/tagout procedures.
Skills & Experience Required
- Minimum of 4 years' hands‑on calibration or metrology experience, ideally with responsibility for independently coordinating calibration activities.
- Experience working within pharmaceutical, biotechnology, medical device or another regulated manufacturing environment.
- Good understanding of cGMP requirements and data integrity principles.
- Practical knowledge of calibration documentation, measurement uncertainty, tolerances, traceability and as-found/as-left results.
- Experience using a CMMS or calibration management system, ideally Blue Mountain RAM (BMRAM).
- Experience coordinating external calibration providers and reviewing third‑party calibration certificates.
- Understanding of out‑of‑tolerance investigations, deviations, CAPAs and calibration programme improvements.
- Familiarity with GMP manufacturing and laboratory instrumentation.
- Mechanical or electrical troubleshooting experience, with the ability to support preventive and corrective maintenance.
- Strong technical documentation, analytical and problem‑solving skills.
- Ability to interpret technical manuals, calibration procedures, equipment specifications and instrument data.
- Confident communicator, able to work effectively with Quality, Manufacturing, Engineering, Facilities and external vendors.
- Comfortable using Microsoft Office.
Education & Qualifications
- High school diploma or GED required.
- Associate degree or technical qualification in Instrumentation, Metrology, Electronics, Engineering Technology or a related discipline preferred.
- ASQ Certified Calibration Technician (CCT) qualification or equivalent metrology certification desirable.
- Primarily onsite, working across laboratory, manufacturing, cleanroom and facilities environments.
- Ability to work in appropriate gowning and PPE when required.
- Comfortable standing, walking, bending and handling calibration equipment and instruments throughout the working day.
- Ability to lift or move up to 25 lbs regularly and up to 50 lbs occasionally, with assistance or reasonable accommodations where appropriate.
- Occasional early morning, evening or out‑of‑hours work may be required to accommodate operational calibration schedules.