SENIOR CAFE MANAGER

Compass Group USA; Cambridge (MA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Personal Leave

Job summary

Compass Group USA's Flik Hospitality division is seeking a Cafeteria Operations Supervisor to oversee daily cafeteria operations from open to close. You will manage a team, maintain costs and quality standards, and ensure sanitation compliance.

The role requires 3–5 years of upscale food service experience with 2 years in management; a Bachelor’s degree is preferred. Strong supervisory, scheduling, training and coaching skills, plus MS Office proficiency, are essential.

Qualifications

• Bachelor’s degree preferred or equivalent professional experience.
• 3–5 years upscale food service experience, including two years at the management level.
• Supervising, scheduling, training, management & coaching skills.
• Knowledge of basic work area operations, company and client policies and procedures.
• Operational knowledge of the cash handling procedures and operation of food service equipment.
• Excellent communication skills both written and verbal.
• Excellent knowledge of Microsoft Office: Word, Excel and PowerPoint.
• ServSafe or Department of Health certification a plus.

Responsibilities

• Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
• Interviews, hires, trains and coaches employees and entry level managers.
• Plans, assigns and directs job duties.
• Participates in employee meetings, reviews and development.
• Ensures compliance with proper sanitation and cleaning standards.
• Prepares and maintains volume trend analysis report on a daily basis.
• Plans, markets and executes special events/promotions in the café.
• Performs other duties as assigned.

Skills

Supervising

Scheduling

Training

Coaching

Education

Bachelor’s degree

Equivalent professional experience

Tools

Microsoft Office (Word, Excel, PowerPoint)

Job description

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What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions.

We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn’t merely a job but the start of a career where you can flourish.

Job Summary

This individual is responsible for the overall cafeteria operations from open to close. They will be expected to maintain established costs and quality standards, lead a team of employees, and ensure quality and sanitation standards are exceeded.

Key Responsibilities:

• Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws
• Interviews, hires, trains and coaches employees and entry level managers
• Plans, assigns and directs job duties
• Participates in employee meetings, reviews and development
• Ensures compliance with proper sanitation and cleaning standards
• Prepares and maintains volume trend analysis report on a daily basis
• Plans, markets and executes special events/promotions in the café
• Performs other duties as assigned

Qualifications:

• Bachelor’s degree is preferred, or equivalent professional experience
• Three to five years upscale food service experience, including two years at the management level
• Supervising, scheduling, training, management & coaching skills
• Knowledge of basic work area operations, company and client policies and procedures
• Operational knowledge of the cash handling procedures and operation of food service equipment
• Excellent communication skills both written and verbal
• Excellent knowledge of Microsoft Office: Word, Excel and PowerPoint
• ServSafe or Department of Health certification a plus

Associates at Flik Hospitality are offered many fantastic benefits.

• Medical
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.