Senior Business Systems Support Lead
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Benefits offered by this job
Job summary
Qualifications
- 5+ years as a NetSuite Administrator or Analyst.
- Proven experience managing global/offshore technical teams.
- Ability to adhere to SOX compliance requirements.
Responsibilities
- Oversee stability and improvement of core business systems.
- Collaborate with stakeholders to align support activities.
- Identify and implement AI, automation, and self-service opportunities.
Skills
Education
Tools
Job description
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CoreWeave is The Essential Cloud for AI™. Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at www.coreweave.com.
As the Senior Business Systems Support Lead, you’ll oversee the stability and continuous improvement of core business systems across Finance, Accounting, and Operations. You’ll combine hands‑on technical expertise with leadership of global/offshore teams to deliver efficient, scalable, and compliant solutions.
The Senior Business Systems Support Lead is a technical leadership role responsible for the stability, optimization, and continuous improvement of business systems across Finance, Accounting, and Operations. The role combines technical expertise in system configuration and integration with strong leadership of global/offshore resources. This position is accountable for developing scalable intake and classification processes, ensuring effective prioritization, and driving innovation through automation and AI.
- Develop and maintain intake, triage, and classification processes to improve efficiency and prevent recurring issues.
- Collaborate with business stakeholders to align support and optimization activities with broader system roadmaps and business strategies.
- Establish and monitor KPIs for system performance, resource effectiveness, and stakeholder satisfaction.
- Troubleshoot production issues, help close‑related activities and maintain tight SLAs.
- Configure incremental changes to workflows, saved searches, dashboards with a constant focus on quality.
- Follow IT SOX processes – Access controls, Change management, Quarterly Access reviews, leveraging tools like Fastpath.
- Identify and implement AI, automation, and self‑service opportunities to reduce manual work and improve user experience.
- 5+ years as a NetSuite Administrator or Analyst, with at least 1 year as a lead.
- Bachelor’s degree in Information Systems, Computer Science, Finance, or related field is preferred.
- Proven experience managing global/offshore technical teams.
- Strong knowledge of intake and triage frameworks; experience implementing ITSM or similar practices in an IT business systems context.
- Ability to create/modify fields, Saved Searches, reports, PDF forms and help close processes.
- Good knowledge of key modules in NetSuite – ARM, Fixed Assets, Inventory, Lease Accounting, Procurement, Squareworks.
- Proven ability to work independently with strong problem‑solving and root cause identification skills.
- Ability to adhere to SOX compliance requirements in access controls, change management, user access review reports. Gather audit evidence and reports for SOX compliance.
- Additional experience as admin for Ramp, Navan, Coupa, SFDC, etc. is a plus.
- You love to create reliable and stable business systems performance across all domains.
- You’re curious about using automation to reduce recurring issues through systemic fixes and process improvements.
- You’re an expert in delivering with stakeholders across Finance, HR, Operations, and GTM.
At CoreWeave, we work hard, have fun, and move fast! We’re in an exciting stage of hyper‑growth that you will not want to miss out on. We’re not afraid of a little chaos, and we’re constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values: Be Curious at Your Core, Act Like an Owner, Empower Employees, Deliver Best‑in‑Class Client Experiences, Achieve More Together. We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and provides the opportunity to develop innovative solutions to complex problems. As we get set for take off, the growth opportunities within the organization are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us!
The base salary range for this role is $165,000 to $242,000. The starting salary will be determined based on job‑related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility).
- Medical, dental, and vision insurance – 100% paid for by CoreWeave
- Company‑paid Life Insurance
- Voluntary supplemental life insurance
- Short and long‑term disability insurance
- Flexible Spending Account
- Health Savings Account
- Tuition Reimbursement
- Ability to Participate in Employee Stock Purchase Program (ESPP)
- Mental Wellness Benefits through Spring Health
- Family‑Forming support provided by Carrot
- Paid Parental Leave
- Flexible, full‑service childcare support with Kinside
- 401(k) with a generous employer match
- Flexible PTO
- Catered lunch each day in our office and data center locations
- A casual work environment
- A work culture focused on innovative disruption
While we prioritize a hybrid work environment, remote work may be considered for candidates located more than 30 miles from an office, based on role requirements for specialized skill sets. New hires will be invited to attend onboarding at one of our hubs within their first month. Teams also gather quarterly to support collaboration.
California applicants only.
CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment and consistent with the Americans with Disabilities Act (ADA), CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: careers@coreweave.com.
This position requires access to export‑controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (1) U.S. citizen or national, (2) U.S. lawful permanent resident (green card holder), (3) refugee under 8 U.S.C. § 1157, or (4) asylee under 8 U.S.C. § 1158; (B) eligible to access the export‑controlled information without a required export authorization; or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. CoreWeave may, for legitimate business reasons, decline to pursue any export licensing process.
- 1157, or (iv) asylee under 8 U.S.C. 1158
- 1158, (B) eligible to access the export‑controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency
- CoreWeave may, for legitimate business reasons, decline to pursue any export licensing process.
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