Senior Business Systems Analyst - PGIM Technology (Hybrid - Newark, NJ)

Prudential Financial; The Ironbound (NJ); On-site; USD 95,000 - 135,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401(k) plan with company match

Paid time off

Job summary

PGIM Private Capital in New Jersey seeks a business analyst to bridge business and IT for Private Credit processes. You will lead requirements sessions, translate needs into user stories, and coordinate delivery with tech teams.

You\'ll collaborate with stakeholders across finance, operations, and external vendors, drive backlog refinement, and support UAT. A strong analytics background and SQL knowledge are valued.

Qualifications

• Minimum 3 years of IT experience with business analysis and project coordination.
• Experience in financial services is a plus.
• Experience with Agile delivery, including user stories and backlog refinement.
• Proficiency with Jira or similar tools to manage requirements and traceability.
• Strong communication and ability to translate business needs into functional requirements.

Responsibilities

• Lead requirements elicitation sessions with business and technology stakeholders.
• Translate business needs into clear functional requirements, user stories, and acceptance criteria.
• Support backlog refinement, sprint planning, testing coordination, and release readiness.
• Analyze current and future state processes, data flows, and integrations.
• Coordinate with US-based stakeholders and cross-functional teams to ensure timely delivery.

Skills

Requirements gathering

Agile delivery

Jira

SQL

Stakeholder management

Education

Bachelor's degree

Tools

Power Platform

Microsoft Office

Excel

Job description

Your Impact:

Build and maintain positive relationships with business clients, including Private Credit investment teams, centralized credit & capital markets teams, and the operations and finance teams that support them.

Partner with various resources as needed, including corporate partners and outside vendors.

Serve as a liaison between business partners and the IT development group to ensure business requirements align with Private Credit and PGIM technology standards.

Lead requirements elicitation sessions with business and technology stakeholders, translating business needs into clear functional requirements, user stories, acceptance criteria, process flows, and delivery‑ready documentation.

Support backlog refinement, sprint planning, testing coordination, defect triage, and release readiness activities in partnership with product owners, technology teams, QA, and business users.

Analyze current‑state and future‑state processes, data flows, integrations, reports, and operational impacts to ensure solutions are complete, scalable, and aligned to Private Credit business needs.

Partner with U.S.-based stakeholders, business users, technology partners, QA, vendors, and cross‑functional delivery teams to ensure clear communication, timely follow‑up, and effective execution.

Plan and support UAT activities by defining test scenarios, coordinating business validation, tracking defects, and confirming requirements are met before release.

Maintain end‑to‑end traceability across business requirements, user stories, acceptance criteria, test execution, defects, and delivery outcomes.

Gain familiarity with all aspects of Private Credit’s and PGIM’s business model in order to effectively develop or integrate new system applications and/or improve existing business processes.

Drive delivery coordination by developing project plans, managing timelines, tracking dependencies, and proactively following up with stakeholders to maintain project schedules.

Summarize complex issues clearly, escalade risks and blockers appropriately, and prepare concise updates for business and technology leadership.

Perform other related duties as assigned or requested.

Your Required Skills:

• Minimum 3 years of IT experience with a focus on business analysis and project coordination, with a stronger emphasis on business analysis and independent ownership of requirements delivery.
• Experience in the financial services industry is a plus.
• Experience with Agile delivery practices, including user stories, acceptance criteria, backlog refinement, sprint planning, demos, testing coordination, and release readiness.
• Experience using Jira or similar tools to manage requirements, backlog items, defects, dependencies, delivery status, and traceability.
• Bachelor's degree in Business, Computer Science, or a related field.
• Strong Microsoft Office skills required, including the ability to work with large data sets.
• Strong knowledge of the Power Platform, including Power Apps, Power Automate, and Power BI, is a plus.
• Ability to multi‑task and effectively manage multiple priorities.
• Ability to effectively partner and build relationships with U.S.-based stakeholders, business users, cross‑functional delivery teams, technology partners, vendors, and systems partners.
• Ability to work independently, drive stakeholder follow‑up, and coordinate delivery activities with minimal guidance.
• Strong attention to detail.
• Strong oral and written communication skills, including the ability to summarize complex issues clearly and prepare concise updates for business and technology leadership.
• Ability to effectively troubleshoot and perform root‑cause analysis.
• Ability to identify, communicate, and elevate risks, blockers, assumptions, and dependencies in a timely and professional manner.
• Strong team player.
• Comfortable voicing opinions and making recommendations for process improvements.
• Knowledge of databases and SQL preferred.
• Ability to read and understand API messaging.
• Ability to quickly understand flows and integrations between platforms.
• Strong listening skills, with the ability to ask questions and drive down to the appropriate level of detail when necessary.
• Experience with integrations, reporting, and migrations across back‑office and middle‑office financial platforms is a plus.

Our Business:

At PGIM Private Capital, Private Credit expertise, analysis, and experience drive everything we do.

We strategically target select global markets to offer unique deal flow to investors and prospective issuers.

Our team is comprised of bright, focused professionals who collaborate at all levels to manage originations and a private debt portfolio across investment grade, high yield and mezzanine investments.

We invest in the potential of our employees by offering them large‑scope, small‑team emphasis on collaboration, and commitment to a healthy balance between a professional and personal life.

We challenge you as an individual so you can make real contributions while you grow your capabilities.

PGIM:

PGIM is the diversified asset management business of Prudential Financial, Inc. (NYSE: PRU).

With $1.5 trillion in assets under management, and 38 offices spanning 16 countries, PGIM is among the world’s top-10 largest asset managers.

Comprised of seven self-governing asset management divisions, each PGIM business offers a distinct workplace culture that aligns with the firm’s ultimate objective: to provide premier service to our clients while fostering an inclusive workplace culture that is rooted in trust, respect and equality.

PGIM is proud of its distinctive and inclusive culture, with a sound reputation for the pedigree and professionalism of its employees.

PGIM has a feeling of quality and stability, but at the same time it is forward-thinking and evolutionary in its approach.

Employees have a unique opportunity to build their career path by owning their development, their career and their future.

As a result, staff turnover is particularly low, and leadership is dedicated to growing talent at all levels within the organization.

Our Culture:

PGIM is proud of its distinctive and inclusive culture, with a sound reputation for the pedigree and professionalism of its employees.

PGIM has a feeling of quality and stability, but at the same time it is forward-thinking and evolutionary in its approach.

Employees have a unique opportunity to build their career path by owning their development, their career and their future.

Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.

What we offer you:

• Market competitive base salaries, with a yearly bonus potential at every level.
• Medical, dental, vision, life insurance, disability insurance.
• Paid Time Off (PTO), and leave of absences, such as parental and military leave.
• 401(k) plan with company match (up to 4%).
• Company‑funded pension plan.
• Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs.
• Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.
• Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs.
• Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period).
• Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance.
• To find out more about our Total Rewards package, visit Work Life Balance | Prudential Careers.
• Some of the above benefits may not apply to part‑time employees scheduled to work less than 20 hours per week.

Prudential Financial, Inc. EEE:

Prudential Financial, Inc. is an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status, medical condition or any other characteristic protected by law.

To maintain the integrity and security of our hiring process, Prudential may use identity verification technologies.

Your consent will be obtained before any verification takes place.

If you need an accommodation to complete the application process, please email [e-mail].

If you are experiencing a technical issue with your application or an assessment, please email [e-mail] to request assistance.

Prudential Financial, Inc. (NYSE: PRU), a global financial services leader and premier active global investment manager with approximately $1.4 trillion in assets under management as of Dec. 31, 2023, has operations in the United States, Asia, Europe, and Latin America.

Prudential’s diverse and talented employees help make lives better and create financial opportunity for more people by expanding access to investing, insurance, and retirement security.

Prudential’s iconic Rock symbol has stood for strength, stability, expertise and innovation for 150 years.

For more information please visit news.prudential.com.

Our Commitment to an Inclusive Workplace Prudential Financial, Inc. serves its customers in more than 40 countries and territories, and we seek talented, creative individuals from a variety of backgrounds, worldviews, and life circumstances to work with us. We are focused on creating a fully inclusive culture, where all employees feel comfortable bringing their authentic selves to work. We don’t just accept difference—we celebrate it, support it, and thrive on it. At Prudential, employees have a unique opportunity to build their career path by owning their development, their career, and their future. We encourage employees to hone their skills and explore continued opportunities within Prudential.

PGIM Inc. (PGIM) is the principal asset management business of Prudential Financial, Inc. (PFI), a company incorporated and with its principal place of business in the United States.

PGIM Inc. (PGIM) is the principal asset management business of Prudential Financial, Inc. (PFI), a company incorporated and with its principal place of business in the United States.

PGIM Inc. (PGIM) is the principal asset management business of Prudential Financial, Inc. (PFI), a company incorporated and with its principal place of business in the United States.

PGIM Inc. (PGIM) is the principal asset management business of Prudential Financial, Inc. (PFI), a company incorporated and with its principal place of business in the United States.