Senior Business Systems Analyst

Oregon Inc; Salem (VA); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Oregon Department of Transportation is seeking a Senior Business Systems Analyst to bridge the gap between technical teams and business units. You will gather requirements, translate them into technical specs, and drive testing and user acceptance activities to ensure successful implementations.

You will also develop training, provide user support, and create detailed documentation, process flows, and design artifacts to support vendor solutions and custom development.

Qualifications

• Six years of information systems experience in software or system analysis.
• A related degree with required years of information systems experience; master's may substitute.
• Experience across SDLC, documentation, testing and deployment.

Responsibilities

• Gather and document requirements through workshops, surveys and use cases.
• Translate business requirements into technical specifications.
• Lead testing activities including functional and user acceptance testing.
• Develop training and provide user support.
• Create process flows, models, specs and wireframes.

Skills

Requirements gathering

SDLC

System testing

User acceptance testing

Documentation

Education

Bachelor's degree in information technology or computer science

Associate's degree in information technology or related field

Master's degree may substitute for all above

Job description

Senior Business Systems Analyst

Join our team as a senior business systems analyst. In this role, you will act as a link between the technical team and other areas of the business, focusing on implementing business solutions to enhance efficiency and effectiveness. Your analytical skills will be key in identifying needs and proposing solutions that drive better business outcomes. Core work will involve conducting detailed requirements gathering and review to support the implementation of technological solutions. You will also conduct system testing and lead user acceptance testing. Projects will be a 70/30 mix of implementing vendor solutions and custom development.

A day in the life

• Compose detailed analytical documentation including process flows, models, design and specification documents, system wireframe mockups, acceptance criteria, user stories and operating procedures.
• Conduct interviews and product evaluations to gather user requirements using workshops, questionnaires, surveys, workflow storyboards, use cases, scenarios and other methods.
• Translate business requirements into clear, actionable technical requirements.
• Communicate and present information through reports and dashboards.
• Act as a process subject matter expert.
• Develop and maintain test plans, scripts, use cases and test reports.
• Perform testing activities across all phases including functional through user acceptance testing, to ensure system quality and readiness.
• Develop and deliver training to users and staff.
• Provide technical troubleshooting and application support to users and system administrators ensuring timely resolution of issues and effective system usage.
• May require working after hours and some travel.
• Hybrid work options available - in person work is required a few days a month but could be more frequent depending on business needs.
• To request a copy of the position description, which includes all duties and working conditions, please email [e-mail].

What’s in it for you

• Work/life balance, 11 paid holidays a year, flexible work schedules, paid leave and so much more.
• Learn more about working at the Oregon Department of Transportation and the benefits we offer.
• Comprehensive and equitable base salary offer within the listed range. Through an equal pay assessment, we will determine the salary offer using the information you provide in the submitted application materials. Please ensure your application materials are detailed, accurate and reflect your skills, experience (paid and unpaid) and education as they relate to the position when applying.
• The salary range listed is the non-PERS monthly salary range. If you are already a participating PERS member or once you become PERS eligible, the salary range will increase by 6.95%.
• Public Service Loan Forgiveness opportunity!

Minimum qualifications

• Six (6) years of information systems experience in: software analysis or system analysis. OR An associate's degree in computer science, information technology, or related field, OR completion of a two (2) year accredited vocational training program in information technology or related field; AND four (4) years of information systems experience in: software analysis or system analysis. OR A bachelor's degree in information technology, computer science, or related field AND two (2) years of information systems experience in: software analysis or system analysis. OR Master's degree in information technology, computer science, or related field may substitute for all of the above.

What we’d like to see

• Proven experience encompassing all facets of the Software Development Life Cycle, as well as configuration, testing, change management and release management principles and concepts.
• Demonstrated expertise in developing comprehensive process, technical and application documentation for both internal systems and vendor provided applications.
• Substantial experience in system deployment, conducting process walkthroughs and executing system upgrades.
• Comprehensive knowledge and understanding of business analysis techniques, methodologies and tools.
• Strong analytical, problem solving and critical thinking abilities.
• Exceptional communication and interpersonal skills, with the ability to collaborate effectively in both technical and user-friendly language with internal and external partners.

We do not offer visa sponsorship. If you are hired, you will be required to fill out the US Department of Homeland Security’s I-9 form confirming you are able to work in the US. We are not an E-Verify participating employer, and we are unable to proceed if E-Verify participation is required (e.g. STEM Optional Practical Training (OPT) Extension). The State of Oregon does not request or require your age, date of birth, attendance or graduation dates from an education institution during the application process. We may use this recruitment to fill multiple or future vacancies. We will conduct name-based and fingerprint-based criminal background checks on final candidates under consideration for this position. All applicants may be subject to additional pre-employment check(s) such as driver license, LEDS (Law Enforcement Data System), and/or education verification as required for the position. You will be represented by the Service Employees International Union (SEIU). ODOT is an Equal Employment Opportunity andAffirmative Action Employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin, disability, sexual orientation or any other class protected by state or federal laws in admission or access to our programs, services, activities, hiring, and employment practices. Applicants with a disability may request a reasonable accommodation during the application process. For questions, concerns, or complaints regarding EEO/AA/ADA, contact 1-877-336-6368 (1-877-EEO-ODOT). This information can be made available in an alternative format by contacting ODOT Recruitment at 503-986-3700. Oregon Relay Service can be reached by calling 7-1-1.

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