Senior Business Operations Specialist

o9 Solutions, Inc.; Dallas (TX); Hybrid; USD 93,000 - 128,000; Full time

Benefits offered by this job

Competitive Salary

Tech Tools

Flexible Work – 2 days from home

Supportive Team

Diversity & Inclusion

Food & Drink

Job summary

o9 Solutions, Inc. in Dallas, TX seeks a Sr. Business Ops Specialist to design and implement end-to-end supply chain planning solutions, drive data analytics into actionable insights, and support cross-functional client engagements across global teams.

You will translate business requirements into technical design, mentor junior analysts, and deliver value realization through process improvements and effective communication with stakeholders.

Qualifications

• Experience implementing supply chain planning solutions or in supply chain/logistics.
• Experience presenting complex topics clearly.
• Experience leading or assisting a team through full lifecycle of a supply chain project.

Responsibilities

• End-to-end o9 solution design, configuration, implementation, data analytics, testing, and stakeholder communication.
• Document business requirements sessions and draft to-be processes using best practices.
• Collect data from sources like databases, Excel, and emails; translate business logic to platform design.
• Develop clear functional/technical designs and build complex datasets with architects.
• Configure specifications in the o9 platform and monitor performance.
• Provide end user training and mentor junior analysts.

Skills

Statistical analysis

Optimization

Data mining

Analytical thinking

Communication

Education

Master’s Degree with 1 year of experience

Bachelor’s degree with 3 years of experience

Tools

SQL Server

MySQL

R

SAS

CPLEX

Job description

Transforming the Future of Enterprise Planning

At o9, our mission is to be the Most Value-Creating Platform for enterprises by transforming decision-making through our AI-first approach. By integrating siloed planning capabilities and capturing millions—even billions—in value leakage, we help businesses plan smarter and faster.

This not only enhances operational efficiency but also reduces waste, leading to better outcomes for both businesses and the planet. Global leaders like Google, PepsiCo, Walmart, T-Mobile, AB InBev, and Starbucks trust o9 to optimize their supply chains.

Sr. Business Ops Specialist

At o9, we invest in people. We seek talented, driven individuals to power our transformative approach. You’ll thrive in a dynamic, supportive environment, growing while making a real impact.

What you’ll do for us

The responsibilities include end-to-end o9 solution design, configuration, implementation, data

analytics, testing of solution and communication with internal and external stakeholders.

Design

• End to end solution design, configuration, implementation, data analytics, testing of solution and communication with internal and external stakeholders

• Participate in process and business requirements sessions with client and document to-be business process leveraging industry best practices.

• Work with clients to identify and collect data, such as historical sales, shipment, inventory, logistics, and other operations / supply chain data from sources like databases, Excel sheets, emails, and others.

• Ability to convert business logic to technical platform design, including knowledge of platform infrastructure.

Configuration

• Work closely with architects and directors to develop clear functional and technical design, document data requirements, and build complex datasets.

• Configure a technical specification document and tool configuration in the o9 platform, as per the design, to solve deep operations / supply chain problems and institute rigorous performance monitoring systems.

Data Analytics

• Use mathematical models, predictive methods, statistical techniques, optimization algorithms and simulations to analyze, manipulate and interpret large enterprise data and provide business insights and data visualization to the client management.

• Be proficient in statistical and optimization tools and programming languages to conduct data integration through extraction, transformation, and loading (ETL) and create models to generate time series forecasts and operational plans.

Testing

• Work with internal Research and Development teams to resolve solution gaps and deploy fixes in the customer environment.

• Create and execute workflow and data analytics test-cases, document issues, and track progress at resolving issues.

• Ability to design and implement a testing protocol, with support from junior analysts, with the end goal of automating testing.

Communication

• Work with client, cross-functional teams, and IT and business stakeholders, to ensure successful planning and execution of projects.

• Plan, develop and deliver Super User and End User training, for a global user base.

• Mentor junior analysts to familiarize them with technical and business aspects of a project.

What you’ll have

• Experience: Implementing supply chain planning solutions or working in the supply chain/logistics organization.

• Experience presenting on complex topics in a clear, concise, and easily understood manner

• Firsthand experience leading, or assisting a team, through the full lifecycle of a supply

• chain planning solution implementation including business requirement gathering, solution

• design & development, UAT/SIT, go-live/cutover and value realization is preferred

• Experience using agile methodology to deliver large scale enterprise implementations.

• Education: Master’s Degree required with 1 year of experience or bachelor’s degree with 3

• years’ experience. Degrees in the following fields: in Operations Research, Industrial

• Engineering, Engineering Management, Business Analytics or related fields with a

• concentration in operations or analytics.

Skills:

• Statistical, Optimization and Simulation skills through software tools and packageslike R, SAS, CPLEX or similar is preferred

• Knowledge of spreadsheets and software (Microsoft Excel, Google Sheets), documentprocessing (Microsoft Word, Google Docs), presentation (Microsoft PowerPoint) isrequired

• Knowledge and training in databases (SQL Server, MySQL) and skills one or more languageslike SQL, MDX, T-SQL or similar is required

• Strong analytical techniques, data mining knowledge and proficiency in handling andprocessing large amounts of data is preferred

• Ability to identify key insights and critical thinking to prioritize and focus on the highestvalue opportunities or the biggest risks is preferred.

What We Offer

• Competitive Salary – We recognize and reward talent.

• Tech Tools – Choose a Windows or PC laptop, whatever helps you work best.

• Flexible Work – Work from home two days a week—less commuting, more time for what matters

• Supportive Team – Work alongside a diverse, talented team you can learn from every day.

• Diversity & Inclusion – We celebrate our international workforce and value different perspectives.

• Food & Drink – Enjoy healthy snacks, fresh fruit, teas, and coffees.

How the process works

Initial Contact – Our recruiter will connect with you via video or phone call to discuss the role and understand your background.

Online Assessment - (If Applicable)

Tech Round 1 – An initial technical discussion to evaluate your skills and expertise.

Tech Round 2 – A deeper technical assessment to understand your approach and proficiency.

Managerial Round – A conversation with the hiring manager to evaluate collaboration, team fit, and growth potential.

HR Round – A final discussion on company culture, expectations, and career progression.

This position at o9 Solutions has an annual salary range of $93,386-$128,407. Additionally, you may be eligible to participate in our medical, retirement, and other company-sponsored benefits.

**The above information reflects the expected base salary range, although the lower and upper bounds may vary based on location, skills, experience, certifications, licenses, or other relevant factors.

More about us…

At o9, transparency and open communication are at the core of our culture. Collaboration thrives across all levels—hierarchy, distance, or function never limit innovation or teamwork. Beyond work, we encourage volunteering opportunities, social impact initiatives, and diverse cultural celebrations.

With a $3.7 billion valuation and a global presence across Dallas, Amsterdam, Barcelona, Madrid, London, Paris, Tokyo, Seoul, and Munich, o9 is among the fastest-growing technology companies in the world. Through our aim10x vision, we are committed to AI-powered management, driving 10x improvements in enterprise decision-making. Our Enterprise Knowledge Graph enables businesses to anticipate risks, adapt to market shifts, and gain real-time visibility. By automating millions of decisions and reducing manual interventions by up to 90%, we empower enterprises to drive profitable growth, reduce inefficiencies, and create lasting value.

o9 is an equal-opportunity employer that values diversity and inclusion. We welcome applicants from all backgrounds, ensuring a fair and unbiased hiring process. Join us as we continue our growth journey!