Senior Business Operations Analyst, Infrastructure Planning and Operational Excellence

DigitalOcean; Seattle (WA); Hybrid; USD 108,000 - 134,000; Full time

Job summary

DigitalOcean seeks a Senior Business Operations Analyst, Infrastructure Economics to turn infrastructure investment into a durable competitive advantage. You will shape strategic planning, capital allocation, and investment decisions across global data centers, partnering with Finance, Data Center Operations, and Product.

In this role you will build forward-looking financial models, define KPIs, benchmark against peers, and translate complex data into clear recommendations for senior leadership.

Qualifications

• 5+ years of experience in financial modeling, business operations, FP&A, or strategy.
• Strong understanding of unit economics and capital-intensive infrastructure investment decisions.
• Excellent financial modeling skills.
• Experience partnering with Finance teams on capital planning, budgeting, or investment analysis.
• Ability to translate ambiguous business questions into structured analyses.

Responsibilities

• Partner with Finance to build financial models for infrastructure investments.
• Develop infrastructure unit economics and profitability analytics.
• Define and track infrastructure efficiency KPIs.
• Conduct competitive benchmarking against peer cloud and colocation providers.
• Partner with Finance, Data Center Operations, and Product to align models with planning cycles.
• Translate complex financial/operational data into clear recommendations for the VP and executives.
• Identify opportunities to improve capital efficiency and operational return.
• Support scenario planning and sensitivity analysis for major investments.
• Establish repeatable frameworks and tooling for ongoing business modeling.

Skills

Financial modeling

Business operations

FP&A

Strategy

Unit economics

Capital planning

Data analysis

Executive communication

Education

Bachelor's degree in Finance, Economics, Business, Engineering

MBA

Tools

Excel

SQL

Power BI

Job description

Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you’ll find your place here. We value winning together—while learning, having fun, and making a profound difference for the dreamers and builders in the world.

We are looking for a Senior Business Operations Analyst, Infrastructure Economics who is passionate about turning infrastructure investment into a durable competitive advantage.

As a Senior Business Operations Analyst, Infrastructure Planning and Operational Excellence at DigitalOcean, you will join a newly formed Business Operations & Strategy function within Physical Infrastructure, reporting to the VP, Capacity & Business Operations. You'll drive strategic planning, capital allocation, and investment decisions that enable scalable infrastructure growth while maximizing financial return and operational efficiency, partnering closely with Finance, Data Center Operations, and Product.

What You'll Do

• Partner with Finance to build and maintain forward-looking financial models for infrastructure investments to support capital allocation decisions across the global data center footprint
• Develop and own infrastructure unit economics - DC site effectiveness and profitability analytics, including power utilization, internal vs. external usage mix, and revenue-generating vs. non-revenue consumption
• Define and track infrastructure efficiency KPIs (e.g., cost per MW, revenue per rack, utilization rates) and report trends to senior leadership
• Conduct competitive benchmarking against peer cloud and colocation providers to inform benchmarks
• Partner with Finance, Data Center Operations, and Product teams to align business models with company-wide financial planning cycles
• Translate complex financial and operational data into clear, actionable recommendations for the VP and executive stakeholders
• Identify opportunities to improve capital efficiency and operational return across the infrastructure portfolio
• Support scenario planning and sensitivity analysis for major infrastructure investment decisions
• Establish repeatable frameworks and tooling for ongoing business modeling as the function matures

What You'll Add To DigitalOcean

• 5+ years of experience in financial modeling, business operations, FP&A, or strategy, ideally within infrastructure, data centers, or cloud/hosting industries
• Strong understanding of unit economics and capital-intensive infrastructure investment decisions
• Advanced financial modeling skills
• Experience partnering with Finance teams on capital planning, budgeting, or investment analysis
• Demonstrated ability to translate ambiguous business questions into structured analyses and clear recommendations
• Comfort operating without an established playbook, building processes and frameworks from scratch
• Excellent communication skills, with experience presenting to senior and executive stakeholders
• Experience with competitive benchmarking or market analysis
• Bachelor's degree in Finance, Economics, Business, Engineering, or a related field; MBA a plus
• Familiarity with data center or cloud infrastructure economics (power, space, hardware refresh cycles) preferred

Compensation Range

• $108,000 - $134,000
• This is a hybrid role

Why You’ll Like Working for DigitalOcean

• We innovate with purpose. You’ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions.
• We prioritize career development. At DO, you’ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development.
• We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences.
• We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program.
• DigitalOcean is an equal-opportunity employer. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

Application Limit:

You may apply to a maximum of 3 positions within any 180-day period. This policy promotes better role-candidate matching and encourages thoughtful applications where your qualifications align most strongly.