Senior Business Development Manager - India (ITIL)

PeopleCert Group; United States; Remote; USD 90,000 - 130,000; Full time

Benefits offered by this job

Remuneration package

International atmosphere

Two certification vouchers per year

Learning opportunity

Professional development

Virtual hiring process

Job summary

PeopleCert is seeking a Senior Business Development Manager to develop pipelines and win new business in their territory. The role requires engaging with training organizations, universities, and corporates and working to expand the India market.

You will lead with key decision-makers, mentor a commercial and events team, and collaborate with global product and marketing to drive growth while aligning with PeopleCert values.

Qualifications

• Post-graduate degree in IT, preferably an MBA.
• 8–10 years’ experience in driving new business development at corporate level.
• Advanced written and spoken English (C2 level desired).
• Strong relationship, communication, and negotiation skills with executives.
• Experience with ITIL awareness and channel/partnership strategy is a plus.

Responsibilities

• Develop strong pipelines and deliver new business in the territory.
• Oversee activities to expand the India market and connect with corporates and government entities.
• Collaborate with partner organizations and drive sales of ITIL products.
• Mentor a commercial and events team to achieve defined goals.
• Build and manage a pipeline of leads and key accounts.
• Coordinate activities with operations and adapt to local market conditions.

Skills

Relationship management

Communication skills

Negotiation skills

English proficiency (C2)

Education

MBA in IT

Tools

Microsoft Dynamics CRM

Job description

PeopleCert is looking for a Senior Business Development Manager who will be responsible to develop strong pipelines and deliver new business in their territory. Through an in-depth understanding of the PeopleCert Group and go-to-market strategy, the successful candidate will establish relationships with key decision makers of training organizations, universities, and corporations in their assigned territory.

As a Senior Business Development Manager, your tasks will include the following:

• Overseeing all activities within India to help expand the India market.


• Connect with corporates, government entities and other professional organizations to help grow the awareness and the market size of PC products.


• Work closely with the PC partner organizations in India and help them sell more of ITIL products.


• Forge and nurture high-impact relationships with senior decision-makers for promoting ITIL products.


• Mentor and guide a commercial and events team to achieve defined goals and objectives


• Build and manage a strong pipeline of leads and key accounts.


• Maintain and achieve maximum B2B market penetration of ITIL products, implementing a target-driven sales strategy.


• Coordinate various aspects of activity in tandem with the company’s operations base and with respect to the local market conditions and culture.


• Plan and organise personal sales strategy by maximising the Return on Time Investment for the territory/segment


• Monitor own progress against daily/weekly/monthly targets and report accordingly to the Headquarters


• Facilitate and expedite the resolution of customer problems and complaints, working closely with support teams


• Participate in trade shows, language education events, and strategic forums across the region.


• Collaborate cross-functionally with global product and marketing teams to drive local adaptation and growth.


• Ensures their work and presence is aligned with company’s core values — Quality, Innovation, Passion, Integrity, Clarity, and Velocity

What we look for:

• Post-graduate degree is a must in IT, preferably an MBA.


• Over 8-10 years’ experience in driving new business development at corporate level, with proven track record in driving successful business development transactions.


• Awareness of ITIL is desirable but not an absolute must.


• A self-starter with an entrepreneurial bent of mind who can work across different cultures to help grow the market.


• Sound understanding of channel development, strategy selling principles, partnership strategy and consultative selling.


• Superb relationship, communication, and negotiation skills in working with executives, external constituents, and other business functions at all levels of seniority and different cultures.


• Exposure in the Education market, Consulting or Examination / Certification sectors in previous role(s) as well as prior experience in international corporate environments will be considered an asset. Preference will be given to candidates from IT Consulting and/or Technology backgrounds.


• Advanced written and spoken English (C2 level certification desired, LANGUAGECERT C2 LTE or C2 IESOL certificate would be a plus).


• Advanced computer literacy is required. ECDL Advance level certification is desirable.


• Experience in Microsoft Dynamics CRM or similar software will be considered an asset.

What we offer:

• Competitive remuneration package


• Work in an international, dynamic and fun atmosphere


• Two free vouchers for all certifications from PeopleCert’s Portfolio per year for all employees


• Huge learning experience in using best practices and global environment


• Constant personal and professional development


• 100% Virtual Hiring Process

If you want to become a member of our international, dynamic and agile team that creates world leading software products, then we should certainly like to hear from you!

About PeopleCert

PeopleCert is a global leader in assessment and certification of professional skills, partnering with multi-national organizations and government bodies for the development & delivery of standardized exams. Delivering exams across 200 countries and in 25 languages over its state-of-the-art assessment technology, PeopleCert enables professionals to boost their careers and realize their life ambitions.

Quality, Innovation, Passion, Integrity, Clarity, and Velocity are the core values which guide everything we do.

Our offices in UK, Greece, and Cyprus boast a culture of diversity, where everyone is different, yet everyone fits in. All of us at PeopleCert are committed to the reflection of the diversity and inclusion of our customers and the communities in which we do business.

Secure English Language Tests (SELTs)

Any person who is engaged by PeopleCert to work on the SELT service must undergo a Background Check prior to commencing their SELT duties. All SELT personnel will be required to complete a declaration (provided by PeopleCert) where the existence of any criminal record and/or bankruptcy must be declared.

• If working on the SELT service in the UK, background checks will include:


• A basic or enhanced Disclosure Barring Service (DBS) check


• Right to Work in the UK check (including nationality, identity and place of residence)


• HO security check (Baseline Personnel Security Standard (BPSS) or Counter Terrorist Check (CTC)


• Financial background check


• Employment reference check

If working on the SELT service anywhere in the world (outside of the UK) personnel will undergo background checks that are equivalent to those stated for the UK. In addition, if personnel are required to speak to SELT candidates they must be appropriately skilled in English language and, where SELT services are provided anywhere in the world (outside of the UK), the official language of the relevant country. All applications will be treated with strict confidentiality.

All applications will be treated with strict confidentiality.