Senior Business Analytics & Data Governance Analyst
Norfolk Southern Corporation
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Job summary
Norfolk Southern is seeking a Senior Analyst, Data Governance (B4) to drive enterprise-wide adoption of data governance through Collibra, ensuring accurate data definitions, policies, certifications, and ownership models. This role ensures data products adhere to governance standards, supports audit readiness, and bridges business needs with technical implementation across domains.
The Senior Analyst partners with architecture, analytics engineering, and Digital & Technology teams to enforce
Qualifications
- Bachelor's degree in Information Systems, Data Management, or related field
- 3-5 years in data governance, data management, or data analyst roles
- Experience with Collibra and enterprise-scale governance programs
- Strong knowledge of data governance principles and workflows
- Proficient in SQL for metadata validation and lineage checks
- Experience with BI tools such as Power BI, Tableau, and Spotfire
- Excellent organizational and documentation skills
Responsibilities
- Prioritize features and enhancements based on business impact
- Gather and document data governance needs from business units
- Ensure Collibra workflows, domains, and assets reflect business processes
- Ensure business glossary terms are accurate and maintained
- Champion Collibra usage within their business unit
- Provide training and guidance to end-users on how to use Collibra effectively
- Act as the first point of contact for questions about data governance for business partners
- Provide guidance to business stakeholders on governance standards and certification requirements
- Monitor Collibra usage metrics and adoption trends
- Identify gaps in governance processes and propose improvements
- Contribute to continuous improvement of governance processes and documentation
- Stay informed about new Collibra features and assess their business value
- Monitor compliance with governance policies and elevate issues as needed
- Validate data quality and lineage for certified datasets in collaboration with engineering teams
- Assist in preparing governance reports and dashboards for leadership and audit purposes
Skills
Education
Tools
Job description
Requisition 40483: B4 Sr. Data Governance Analyst
A resume helps you stand out to hiring managers and recruiters; your resume communicates your experience and your brand. While it is not required, we encourage you to include an up-to-date resume along with a job application to give you the best opportunity to be considered. A complete resume helps us to better understand your unique background, relevant experiences, and passions. We look forward to learning about you.
Senior Analyst, Data Governance (B4)
Department: Data Products - Enterprise Metrics, Modeling & Governance
Reports To: Senior Manager, Data Governance
About Norfolk Southern
Norfolk Southern is a Fortune 500 transportation company and a premier freight rail carrier operating in the Eastern United States. Our network spans 19,500 route miles and connects customers to every major container port in the eastern U.S., as well as to international markets. We are building the digital railroad of the future, powered by data, governed by strategy, and designed for resilience.
Role Summary
The Senior Analyst, Data Governance plays a critical role in driving enterprise/department-wide adoption of data governance through Collibra, ensuring that business definitions, policies, certifications, and data ownership models are accurate, actionable, and aligned to strategic objectives. This role ensures that data products adhere to governance standards, preventing metric drift, and supporting audit readiness. This role also bridges business needs with technical implementation, championing Collibra use across domains and stewarding the governance operating model (people, process, technology).
The Senior Analyst partners with architecture, analytics engineering, and Digital & Technology teams to enforce compliance and maintain transparency across the data lifecycle. Collaboratively works with other Data products team on data requests and ensuring alignment.
Key Responsibilities
- Prioritize features and enhancements based on business impact.
- Gather and document data governance needs from business units.
- Ensure Collibra workflows, domains, and assets reflect business processes.
- Ensure business glossary terms are accurate and maintained.
- Champion Collibra usage within their business unit.
- Provide training and guidance to end-users on how to use Collibra effectively.
- Act as the first point of contact for questions about data governance for business partners.
- Provide guidance to business stakeholders on governance standards and certification requirements.
- Monitor Collibra usage metrics and adoption trends.
- Identify gaps in governance processes and propose improvements.
- Contribute to continuous improvement of governance processes and documentation.
- Stay informed about new Collibra features and assess their business value.
- Monitor compliance with governance policies and elevate issues as needed.
- Validate data quality and lineage for certified datasets in collaboration with engineering teams.
- Assist in preparing governance reports and dashboards for leadership and audit purposes.
Technical Skills
- Governance tools: Collibra, Unity Catalog
- BI Tools: Spotfire, Tableau, Power BI, SSRS, Alteryx
- SQL for metadata validation and lineage checks
- Understanding of IAM, Row Level Security/Object Level Security, Service Now (SNOW), and access control policies
- Strong skills in data validation and testing (unit, integration, functional, regression, performance, load/stress, security, UAT)
- Advanced skills in Excel
- Strong understanding of data governance principles and workflows
- Attention to detail and commitment to data quality
- Ability to work collaboratively with technical and business stakeholders
- Excellent organizational and documentation skills
- Manage and monitor data governance processes to be implemented across departments
- Written SQL and process development to review metadata and ad hoc requests as needed
- Knowledge of NS data domains: Transportation, Mechanical, Crew Call, Intermodal, Corporate Metrics, Master Files, HR, Payroll, Finance, and ATC/Engineering
- Knowledge of data sourced from internal applications: ITMS, TYES, UTCS, OPD, TEP, LMIS, Car EAM
- Experience with Databricks, Teradata, MS Access, SQL Server, DB2, mainframe, TDV, GIS, SNOW
- Experience with BI Tools: Power BI, Spotfire, Tableau, Alteryx, NSBI, SSRS
- Collaboration: Works effectively across teams and functions
- Adaptability: Responds to evolving priorities and regulatory requirements
- Accountability: Takes ownership of deliverables and deadlines
- Continuous Learning: Stays current with governance tools and best practices
- Interpersonal: effective communication, teamwork, effective presentation
- Cognitive: attention to detail, critical thinking, problem solving, planning & organization, time management
- Self-management: self-starter, adaptability, discipline, quality focus
- Innovation: Proactively identifying opportunities for automation and process improvement through innovative ideas and technology-driven solutions.
Education & Experience Requirements
Education: Bachelor's degree in Information Systems, Data Management, Data Engineering, Information Systems, or related field
Experience:
Minimum: 3-5 years in data governance, data management, or data analyst roles
Preferred: Experience with Collibra and enterprise-scale governance programs
Senior Manager, Data Governance
Enterprise Data Governance Officer
Leadership roles in Data Strategy and Compliance
Work Conditions
Location: Hybrid
Schedule: Standard business hours; on-call requirements as necessary
Travel: Minimal (0-2 days/month)
Weekend Work: Occasional, based on project
Senior Analyst, Data Governance (B4)
Department: Data Products - Enterprise Metrics, Modeling & Governance
Reports To: Senior Manager, Data Governance
About Norfolk Southern
Norfolk Southern is a Fortune 500 transportation company and a premier freight rail carrier operating in the Eastern United States. Our network spans 19,500 route miles and connects customers to every major container port in the eastern U.S., as well as to international markets. We are building the digital railroad of the future, powered by data, governed by strategy, and designed for resilience.
Role Summary
The Senior Analyst, Data Governance plays a critical role in driving enterprise/department-wide adoption of data governance through Collibra, ensuring that business definitions, policies, certifications, and data ownership models are accurate, actionable, and aligned to strategic objectives. This role ensures that data products adhere to governance standards, preventing metric drift, and supporting audit readiness. This role also bridges business needs with technical implementation, championing Collibra use across domains and stewarding the governance operating model (people, process, technology).
The Senior Analyst partners with architecture, analytics engineering, and Digital & Technology teams to enforce compliance and maintain transparency across the data lifecycle. Collaboratively works with other Data products team on data requests and ensuring alignment.
Key Responsibilities
- Prioritize features and enhancements based on business impact.
- Gather and document data governance needs from business units.
- Ensure Collibra workflows, domains, and assets reflect business processes.
- Ensure business glossary terms are accurate and maintained.
- Champion Collibra usage within their business unit.
- Provide training and guidance to end-users on how to use Collibra effectively.
- Act as the first point of contact for questions about data governance for business partners.
- Provide guidance to business stakeholders on governance standards and certification requirements.
- Monitor Collibra usage metrics and adoption trends.
- Identify gaps in governance processes and propose improvements.
- Contribute to continuous improvement of governance processes and documentation.
- Stay informed about new Collibra features and assess their business value.
- Monitor compliance with governance policies and elevate issues as needed.
- Validate data quality and lineage for certified datasets in collaboration with engineering teams.
- Assist in preparing governance reports and dashboards for leadership and audit purposes.
Technical Skills
- Governance tools: Collibra, Unity Catalog
- BI Tools: Spotfire, Tableau, Power BI, SSRS, Alteryx
- SQL for metadata validation and lineage checks
- Understanding of IAM, Row Level Security/Object Level Security, Service Now (SNOW), and access control policies
- Strong skills in data validation and testing (unit, integration, functional, regression, performance, load/stress, security, UAT)
- Advanced skills in Excel
- Strong understanding of data governance principles and workflows
- Attention to detail and commitment to data quality
- Ability to work collaboratively with technical and business stakeholders
- Excellent organizational and documentation skills
- Manage and monitor data governance processes to be implemented across departments
- Written SQL and process development to review metadata and ad hoc requests as needed
- Knowledge of NS data domains: Transportation, Mechanical, Crew Call, Intermodal, Corporate Metrics, Master Files, HR, Payroll, Finance, and ATC/Engineering
- Knowledge of data sourced from internal applications: ITMS, TYES, UTCS, OPD, TEP, LMIS, Car EAM
- Experience with Databricks, Teradata, MS Access, SQL Server, DB2, mainframe, TDV, GIS, SNOW
- Experience with BI Tools: Power BI, Spotfire, Tableau, Alteryx, NSBI, SSRS
- Collaboration: Works effectively across teams and functions
- Adaptability: Responds to evolving priorities and regulatory requirements
- Accountability: Takes ownership of deliverables and deadlines
- Continuous Learning: Stays current with governance tools and best practices
- Interpersonal: effective communication, teamwork, effective presentation
- Cognitive: attention to detail, critical thinking, problem solving, planning & organization, time management
- Self-management: self-starter, adaptability, discipline, quality focus
- Innovation: Proactively identifying opportunities for automation and process improvement through innovative ideas and technology-driven solutions.
Education & Experience Requirements
Education: Bachelor's degree in Information Systems, Data Management, Data Engineering, Information Systems, or related field
Experience:
Minimum: 3-5 years in data governance, data management, or data analyst roles
Preferred: Experience with Collibra and enterprise-scale governance programs
Senior Manager, Data Governance
Enterprise Data Governance Officer
Leadership roles in Data Strategy and Compliance
Work Conditions
Location: Hybrid
Schedule: Standard business hours; on-call requirements as necessary
Travel: Minimal (0-2 days/month)
Weekend Work: Occasional, based on project
Company Overview
Since 1827, Norfolk Southern Corporation (NYSE: NSC) and its predecessor companies have safely moved the goods and materials that drive the U.S. economy. Today, it operates a customer-centric and operations-driven freight transportation network. Committed to furthering sustainability, Norfolk Southern helps its customers avoid 15 million tons of yearly carbon emissions by shipping via rail. Its dedicated team members deliver more than 7 million carloads annually, from agriculture to consumer goods, and is the largest rail shipper of auto products and metals in North America. Norfolk Southern also has the most extensive intermodal network in the eastern U.S., serving a majority of the country's population and manufacturing base, with connections to every major container port on the Atlantic coast as well as the Gulf of Mexico and Great Lakes. Learn more by visiting www.NorfolkSouthern.com .
At Norfolk Southern, we believe in celebrating our individuality. By leveraging the unique backgrounds and viewpoints of our employees, we can create a culture of innovation, respect, and inclusion. We know that employees thrive in a workplace where differing viewpoints, ideas, and experiences are freely shared and valued. As such, we encourage all employees to contribute their distinctive skills and capabilities to our organization.
Equal employment opportunities are available to all applicants regardless of race, color, religion, age, sex, national origin, disability status, genetic information, veteran status, sexual orientation, and gender identity. Together, we power progress.
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