Senior Business Analyst (Washington DC)

Accenture Federal Services; Washington (District of Columbia); On-site; USD 91,000 - 185,000; Full time

Job summary

Accenture Federal Services in Washington, DC is seeking a Business Analyst who will bridge customers and delivery teams, translating needs into user stories and acceptance criteria for Agile delivery. You will facilitate workshops, manage the backlog with Jira, and support Power Platform solutions to ensure alignment with customer goals.

The role emphasizes strong communication with stakeholders, agile practices, and ensuring delivery readiness in a high-visibility government environment.

Qualifications

• 5 years of professional experience
• 3+ years of experience supporting or leading agile software development teams, including backlog refinement and leading agile ceremonies
• 2+ years of experience using Atlassian Jira for backlog, workflow, and reporting functions
• 2+ years of experience coordinating and/or supporting SAFe Agile teams

Responsibilities

• Customer and client communications: serve as the BA point of contact for assigned products; translate objectives into delivery-ready stories and communicate progress, risks, and decisions to customers; prepare status summaries, release notes, and stakeholder updates.
• Meeting facilitation and collaboration: plan and facilitate discovery workshops, backlog refinement, sprint planning, standups, reviews, and retrospectives; capture decisions and actions and ensure follow-through; coordinate with Product Owner, developers, testers, and stakeholders to keep work flowing.
• Conduct interviews and process mapping to elicit and document business rules, workflows, and data needs; write user stories with acceptance criteria and maintain traceability; maintain living documentation in Confluence.
• Agile development support: manage and prioritize the backlog; define Definition of Ready/Done; organize demos and retrospectives; use Jira to track work, visualize flow, and report sprint metrics.

Skills

Agile

SAFe

Backlog refinement

Stakeholder communication

Tools

Jira

Job description

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people.Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations.

Join Accenture Federal Services, a technology company within global Accenture. Recognized as a Glassdoor Top 100 Best Place to Work, we offer a collaborative and caring community where you feel like you belong and are empowered to grow, learn and thrive through hands‑on experience, certifications, industry training and more.

Join us to drive positive, lasting change that moves missions and the government forward!

The work:

As a Business Analyst, you will serve as the primary bridge between our customers and the delivery team. You will lead customer‑facing communications, facilitate collaborative working sessions, and turn stakeholder needs into well‑defined user stories and acceptance criteria that enable rapid, iterative delivery. This is a high client and customer visibility, interface, and impact role that emphasizes Agile practices and hands‑on support for Microsoft Power Platform solutions including Power Apps, SharePoint sites, Power Automate flows, and Dataverse.

What You’ll Do:

Customer and client communications: Serve as the BA point of contact for assigned products and features; translate business objectives into delivery‑ready stories and communicate progress, risks, and decisions to customers; prepare concise status summaries, release notes, and stakeholder updates. Meeting facilitation and collaboration: Plan and facilitate discovery workshops, backlog refinement, sprint planning, daily standups, reviews, and retrospectives; capture decisions, assumptions, and action items and ensure follow‑through; coordinate with the Product Owner, developers, testers, and mission stakeholders to keep work flowing. Conduct interviews and process mapping to elicit and document business rules, workflows, and data needs; write user stories with test‑driven acceptance criteria (Given‑When‑Then) and maintain traceability; maintain living documentation and knowledge bases in Confluence or equivalent.

Agile development support: Manage and prioritize the backlog and facilitate story estimation using Planning Poker or similar approaches; Define and uphold Definition of Ready and Definition of Done for the team; Organize effective demos and retrospectives that turn feedback into actionable improvements; use Jira to track work, visualize flow, and report sprint metrics.

Product Development Support: Coordinate with UX/UI designers to create wireframes and clickable prototypes; ensure usability, accessibility, and alignment with design standards; support data collection, cleaning, and management for projects (e.g. collect data from stakeholders, normalize inputs, define table relationships, views, forms, and security roles); establish stakeholder touchpoints to drive rapid feedback on prototypes and incremental releases; capture and prioritize customer feedback for incorporation into upcoming sprints. Design test scenarios aligned to acceptance criteria and assist with UAT planning and execution; test apps and flows to validate functionality, performance, and edge cases prior to customer delivery; support defect triage by clarifying expected behavior, business impact, and prioritization; document results and verify fixes before release.

What you'll need:

• Clearance: Active Top Secret (optional SCI with CI Poly) and willingness to work 100% onsite in Washington, DC
• 5 years of professional experience
• 3+ years of experience supporting or leading agile software development teams, including:
• High‑level goals and objectives decomposition
• Experience translating core customer needs into actionable requirements, user stories, and acceptance criteria
• Backlog refinement
• Leading agile ceremonies
• 2+ years of experience using Atlassian Jira for backlog, workflow, and reporting functions
• 2+ years of experience coordinating and/or supporting Scaled Agile Framework (SAFe) Agile teams

Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Virginia, Washington, and the District of Columbia, and the city of Cleveland. The base pay range for this position in these locations is shown below.

Compensation for roles at Accenture Federal Services varies depending on a wide array of factors, including but not limited to office location, role, skill set, and level of experience. Accenture Federal Services offers a wide variety of benefits.

The pay range for the states of California, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Virginia, Washington, and the District of Columbia, and the city of Cleveland is:

$91,300—$184,900 USD

What We Believe

As a company wholly dedicated to serving the US federal government, we bring together the best talent to help reinvent how federal agencies operate and deliver greater value for their mission and the American people. We have an unwavering commitment to creating a culture in which all our people are respected, feel a sense of belonging, and have equal opportunity. As a business imperative, every person at Accenture Federal Services has the responsibility to create and sustain a culture where everyone feels welcomed and included. This is grounded in our core values and our experience that hiring and developing great people who reflect different perspectives, experiences, and backgrounds is key to driving innovation and delivering the results that our clients and the country count on.

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of theAccenture Federal Services Equal Opportunity Policy Statement.

Accenture Federal Services is an Equal Employment Opportunity employer. Additionally, as an Affi...

Requesting An Accommodation

Accenture Federal Services is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture Federal Services and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture Federal Services or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

California requires additional notifications for applicants and employees.