Senior Business Analyst, Transformation Office

Northern Trust; Chicago (IL); On-site; USD 83,100 - 141,300; Full time

Job summary

Northern Trust in Chicago seeks a Senior Business Analyst to translate complex business needs into clear, actionable requirements. You will contribute to enterprise-scale transformation across Wealth Management and the broader organization, collaborating with partners to shape outcomes.

You will partner with business leaders, Program Managers, Technology and Data teams to design, deliver large-scale change, define scope, metrics, and success criteria, and advise across initiatives in a

Qualifications

• Strong business analysis expertise translating complex needs into clear requirements.
• Financial services experience required; in-depth functional knowledge.
• Excellent written and verbal communication skills; ability to engage and influence stakeholders.
• Ability to operate independently while managing multiple priorities across initiatives.
• High adaptability in environments with change and ambiguity.

Responsibilities

• Support large enterprise transformation initiatives across multiple projects.
• Gather, analyze, and document business requirements with stakeholders.
• Analyze current-state processes and operating models to identify improvements.
• Support design of enhanced operating, service, and delivery models.
• Serve as a liaison for Technology teams during solution design, development, and testing.
• Conduct scope definition and execution analysis.
• Provide consultative guidance to partners and project teams.
• Define success metrics with Program Managers and Data teams.

Skills

Business analysis

Stakeholder engagement

Communication skills

Independent worker

Adaptability

Education

Bachelor's degree or equivalent experience

Job description

About Northern Trust

As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions.

Since 1889, we have aligned our efforts with our three guiding Principles that Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide. With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

Lead enterprise-scale transformation.

The Transformation Office is responsible for driving enterprise-wide strategic transformation across Northern Trust, partnering with senior leaders to translate strategy into measurable, sustained business outcomes. With a significant focus on transforming Wealth Management, the team leads complex initiatives across strategy, operating model design, data and AI, technology, and change management to reimagine how we serve clients, empower employees, and drive growth. Through a combination of strategic execution, innovation, and disciplined delivery, the Transformation Office builds the capabilities, frameworks, and solutions that enable lasting impact across Wealth Management and the broader enterprise.

Turn strategy into clear, actionable solutions. Enable change at scale.

The Senior Business Analyst plays a critical role in enterprise transformation initiatives by translating business needs into clear requirements and actionable solutions. Working across multiple initiatives, this role partners closely with business leaders, Program Managers, Technology, and Data teams to support the onset, design, and delivery of large‑scale change. This role operates with a high degree of independence, applying functional and industry expertise to moderately complex, cross‑functional workstreams in a fast‑moving, transformation‑driven environment.

What You’ll Do

• Support large enterprise transformation initiatives, multiple projects, or a defined workstream within complex programs.
• Partner with business stakeholders to gather, analyze, and document business requirements.
• Analyze current‑state processes, workflows, and operating models to identify improvement opportunities.
• Support the design of enhanced operating, service, and delivery models.
• Serve as a key point of contact for Technology teams during solution design, development, and testing.
• Conduct preliminary and detailed analysis to support scope definition, solution design, and execution.
• Apply functional and industry expertise to provide consultative guidance to partners and project teams.
• Define success metrics and support performance tracking in partnership with Program Managers and Data teams.
• Prepare materials and participate in management and governance discussions as needed.

What You Bring

• Strong business analysis expertise with the ability to translate complex needs into clear, actionable requirements.
• In‑depth functional and/or industry knowledge; financial services experience required.
• Excellent written and verbal communication skills with the ability to engage and influence stakeholders.
• Ability to operate independently while managing multiple priorities across initiatives.
• High adaptability and effectiveness in environments with change and ambiguity.

Experience & Qualifications

• Bachelor’s degree or equivalent experience.
• 5–10 years of experience as a Business Analyst, preferably in financial services.
• Experience supporting large, cross‑functional initiatives or transformation programs.
• Proven ability to work effectively across business and technology teams.
• This role is ideal for a seasoned business analyst who enjoys working at the intersection of strategy, execution, and technology to deliver meaningful transformation outcomes in enterprise‑wide transformation initiatives.

Salary Range

$83,100 - 141,300 USD

Salary range is a good faith estimate of base pay. Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension), health and welfare benefits (medical, dental, vision, spending accounts and disability), paid time off, parental and caregiver leave, life & accident insurance, and other voluntary and well‑being benefits. Northern Trust also provides a discretionary bonus program that may include an equity component.

Work Authorization

Applicants must be authorized to work in the U.S. without the need for employment‑based visa sponsorship now or in the future. Northern Trust will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L‑1, TN, O‑1, E‑3, H‑1B1, F‑1, J‑1, OPT, CPT or any other employment‑based visa).

Working with Us

As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve.

Philanthropy is deeply rooted in Northern Trust’s history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities.

Reasonable Accommodation

Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at [e-mail], or alternatively you can discuss your individual requirements with the recruiter you are working with.