Senior Business Analyst, Finance - SSL

Sslicny; New York (NY); On-site; USD 100,000 - 134,000; Full time

Benefits offered by this job

Annual bonus

401(k)

Health plans

Hybrid work

Job summary

Standard Security Life (SSL) seeks a Senior Business Analyst to monitor, reconcile SSL’s policy admin system transactions with the general ledger and bank accounts, ensuring data integrity for premium, claim and commission data.

You will drive automation, analytics and AI initiatives, support regulatory filings, and collaborate with IT, Claims, Underwriting and Finance to align current and future business needs with technology.

Qualifications

• Bachelor’s degree required or equivalent combination of education and relevant experience.
• Minimum of 3-5 years of experience as a business analyst.
• Experience with process improvement, data analysis, reporting, workflow automation or AI-enabled business tools preferred.
• Ability to handle multiple competing priorities and function with limited supervision.
• Proven ability to work in a high visibility environment with strong verbal and written communication skills.
• Experience presenting to and training customers or stakeholders.
• Willingness to travel up to 10%.

Responsibilities

• Liaise with IT for SSL Administrative system issues and enhancements, coordinating fixes and improvements.
• Attend and contribute to regular cross-department meetings to prioritize changes and enhancements.
• Lead system meetings, providing feedback to SSL Management on performance and status.
• Maintain user security/access changes and keep procedures up-to-date.
• Identify opportunities to use automation, analytics and AI to improve reconciliation accuracy and timeliness.
• Document AI/automation business requirements and coordinate implementation activities.
• Support data readiness for AI-enabled solutions, including data mapping and validation.
• Assist in testing, monitoring and validating AI outputs to ensure quality and compliance.
• Complete regulatory data filings as required and maintain audit-ready documentation.

Skills

Data analysis

Process improvement

AI-enabled tools

Data visualization

Communication skills

Presentation skills

SQL

Stakeholder management

Education

Bachelor’s degree or equivalent

Tools

Microsoft Word

Excel

SQL

Job description

Job Responsibilities and Requirements

Standard Security Life (SSL) is a leading provider of New York Disability Benefit Law (DBL) and statutory paid family leave (PFL) insurance. SSL is a division of Reliance Matrix and a member of the Tokio Marine Group. The Senior Business Analyst for SSL will work internally and with external vendors to monitor, review and reconcile transactions between the Company’s policy administrative system(s), the general ledger and the bank accounts while ensuring overall data integrity of the Company’s premium, claim and commission transactions. This role will also support the evaluation, execution and expansion of automation, analytics and artificial intelligence tools that improve company processes, strengthen controls and enhance decision support. The Senior Business Analyst will be responsible for the completion of data related regulatory filings to the Company’s regulator(s). The Senior Business Analyst will also be involved in the design and implementation of future applications, training, change requests and problem reports. They will collaborate with IT and management in other departments (Claims, Underwriting, Financial, etc.) to determine the appropriate functionality and integration of while ensuring current and future business requirements are met. In addition, the Senior Business Analyst will help identify practical AI and automation use cases across SSL Finance and related functions, assist in defining requirements and success measures, coordinate with business and technology partners, and support adoption through testing, training, documentation and ongoing monitoring.

Duties and Responsibilities:

Serves as the liaison to IT for all SSL Administrative system related issues. Investigates user concerns identifies problems, makes recommendations for resolution and collaborates with IT to implement the fix/change. Seeks user feedback related to system efficiency and functionality and requests system changes and enhancements, as appropriate. Attends regular meetings with managers from Underwriting, Claims, IT, Financial, etc. to determine the priority of recommended changes/enhancements. Chairs System meetings as necessary to provide feedback to the SSL Management Team regarding system performance, development and status. Maintains users security and authority changes and additions as necessary. Regularly meets with managers to discuss new procedures, system enhancements, etc. Shares information or problems and provides a forum for team building. Maintains consistent company process and regulatory compliance through appropriate staff communication and training. Identifies opportunities to use automation, analytics and AI-enabled tools to reduce manual effort, improve reconciliation accuracy, strengthen exception reporting and increase timeliness of financial and operational insights. Partners with Finance, IT, Claims, Underwriting and other stakeholders to document AI and automation business requirements, define expected outcomes, support prioritization and coordinate implementation activities. Supports data readiness activities for AI-enabled solutions, including source-system analysis, data mapping, exception identification, validation routines and documentation of data limitations or control considerations. Assists in testing, monitoring and validating AI or automation outputs to ensure results are accurate, explainable, appropriately controlled and aligned with business requirements before and after deployment. Completes regulatory data filings with regulatory authorities as required. Maintains documentation of AI-enabled workflows, automation rules, data transformations, process controls and user procedures to support auditability, regulatory compliance and operational continuity. Develops and delivers user guidance, job aids and training materials to promote effective adoption of new systems, AI-enabled tools, dashboards and process changes. Completes special projects as assigned by management. Assumes additional responsibilities as needed.

Required Knowledge, Skills, Abilities and/or Related Experience

Bachelor’s degree required or equivalent combination of education and relevant experience. Minimum of 3-5 years of experience as a business analyst. Experience with process improvement, data analysis, reporting, workflow automation or AI-enabled business tools preferred. Ability to handle multiple competing priorities and function with limited supervision. Proven ability to work well in a high visibility, public oriented environment, with excellent verbal and written communication skills. Proven ability to effectively participate in sales presentations and customer meetings. Proven ability to work with the following equipment: personal computer programs (e-mail, Microsoft Word and Excel, etc.). Ability to use any or all of this equipment to track, measure and improve performance. Working knowledge of data visualization, query, reporting or AI-assisted productivity tools, with the ability to evaluate outputs, identify exceptions and communicate findings to business stakeholders. Proven ability to engage in presentations and deliver training. Ability to Travel: Up to 10% The expected hiring range for this position is $100,310.00 - $133,890.00 annually for work performed in the primary location (New York, NY). This expected hiring range covers only base pay and excludes any other compensation components such as commissions or incentive awards. The successful candidate’s starting base pay will be based on several factors including work location, job-related skills, experience, qualifications, and market conditions. These ranges may be modified in the future. Work location may be flexible if approved by the Company.

What We Offer

• At Reliance Matrix, we believe that fostering an inclusive culture allows us to realize more of our potential. And we can’t do this without our most important asset—you. That is why we offer a competitive pay package and a range of benefits to help team members thrive in their financial, physical, and mental wellbeing.
• An annual performance bonus for all team members
• Generous 401(k) company match that is immediately vested
• A choice of three medical plans (that include prescription drug coverage) to suit your unique needs.
• For High Deductible Health Plan enrollees, a company contribution to your Health Savings Account
• Multiple options for dental and vision coverage
• Company provided Life & Disability Insurance to ensure financial protection when you need it most
• Family friendly benefits including Paid Parental Leave & Adoption Assistance
• Hybrid work arrangements for eligible roles
• Tuition Reimbursement and Continuing Professional Education
• Paid Time Off – new hires start with at least 20 days of PTO per year in addition to nine company paid holidays. As you grow with us, your PTO may increase based on your level within the company and years of service.
• Volunteer days, community partnerships, and Employee Assistance Program
• Ability to connect with colleagues around the country through our Employee Resource Group program

Our Values

• Integrity
• Empowerment
• Compassion
• Collaboration
• Fun

EEO Statement

Reliance Matrix is an equal opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, religion, sex, national origin, citizenship, age or disability, or any other classification or characteristic protected by federal or state law or regulation. We assure you that your opportunity for employment depends solely on your qualifications.

#LI-Hybrid . Reliance Matrix delivers employee benefits, absence management and workforce productivity solutions through the financial stability of a top-rated insurance carrier, the agility and innovative spirit of a Third Party Administrator (TPA), and the daily commitment of thousands of team members across America. Where larger competitors offer size, we inspire confidence and long term engagement through integration, reliability and dedication to providing customized solutions. Reliance Matrix innovates and provides technology-driven absence and benefit solutions that enable employees and employers to manage time away from work. We help employers attract and retain valuable human capital through thoughtful, inclusive benefit programs delivered with care. We bring top-tier regulatory knowledge and cutting edge technology to help optimize workforce productivity and compliance. We offer a seamless member experience customized to each individual’s need and event. We integrate our solutions and expertise with leading HR technologies to ensure accuracy, efficiency and a superior customer experience. We are a proud member of the global Tokio Marine Group, one of the oldest, largest and most respected insurance organizations in the world. In the business hierarchy, human capital is the most precious of assets. Reliance Matrix delivers comprehensive, integrated solutions and services to attract, protect and help optimize an employer’s work force in a changing, challenging world.