Senior Business Analyst

Steampunk, Inc.; McLean (VA); On-site; USD 100,000 - 160,000; Full time

Job summary

Steampunk, Inc. seeks a Senior Business Analyst to bridge mission needs with technical Salesforce implementations. You will gather and refine user requirements, design business processes, and drive system analysis from discovery to deployment.

Responsibilities include risk management, stakeholder communications, and governance for agile projects. Strong communication and Scrum expertise are essential for success in this federal-focused environment.

Qualifications

• Authorized to work for any U.S. employer.
• Ability to obtain a Federal Clearance.
• Bachelor’s Degree, or equivalent years of experience in the field.
• Certified Scrum Master certification, or equivalent agile credential
• 5+ years of experience as a Business Analyst, or in Salesforce Functional/Systems/Admin roles supporting custom software for federal missions
• Familiarity with Agile methodologies and tools such as Jira and Confluence
• Strong critical thinking and problem-solving abilities
• Excellent communication skills (verbal and written) with an ability to present to both technical and non-technical audiences
• Experience guiding teams through user story creation, dependency mapping, and optimal solution design
• Strong interpersonal skills, customer-centric approach, and the ability to thrive in diverse environments
• Proven track record as a collaborative team player and leader
• Strong organizational and analytical capabilities

Responsibilities

• Lead collection, refinement, and management of user requirements from discovery through deployment of Salesforce systems.
• Provide expertise in business process design and system analysis.
• Support change management efforts, training, and strategic planning across environments.
• Identify and mitigate risks and manage project governance.
• Decompose large epics into features and user stories for development teams.
• Document Acceptance Criteria so both business and dev teams understand and agree.

Skills

Agile methodologies

Jira

Confluence

Stakeholder management

Business analysis

Scrum Master

Education

Bachelor’s Degree, or equivalent years of experience

Master’s Degree preferred

Tools

Jira

Confluence

Mural

Lucid

Job description

As a Senior Business Analyst, you will serve as the bridge between mission needs and mechanical innovation—leading the collection, refinement, and management of user requirements from initial discovery through full-scale deployment of Salesforce systems. You’ll provide expertise in business process design and improvement, system analysis, and the transformation of business needs into technical marvels. In this role, you’ll also support change management efforts, training, and strategic planning across a variety of technical and functional environments.

Bring your mastery of agile planning, your flair for communication, and your analytical lens—as we engineer efficiency into every cog of the organization.

Contributions

• Must have experience managing Agile/Information Technology related projects and must be well versed in software development life cycle and project management methodologies
• Must be able to identify and mitigate risks.
• Apply different techniques to facilitate meetings and workshops, create a shared understanding with stakeholders, and engage team-members to produce product and portfolio road-maps
• Define help project scope and schedule while focusing on regular and timely delivery of value; prepare and distribute progress reports; manage risks and issues; correct deviations from plans; and perform delivery planning for assigned projects.
• Support managing customer expectations for project deliverables, managing stakeholder communications, and help to implement an effective system of project governance.
• Serves business engagement by making sure team issues are escalated, worked, and resolved
• Collaborates with stakeholders and product teams to decompose large epics into features and user stories that can be understood and approved by members of the development team.
• Document Acceptance Criteria in stories in a way that both development team and business stakeholders can understand and agree on the content.
• Assist in team development while holding teams accountable for their commitments, removing roadblocks to their work; leveraging organizational resources to improve capacity for project work; and mentoring and developing team members.

Qualifications

• Authorized to work for any U.S. employer
• Ability to obtain a Federal Clearance
• Bachelor’s Degree, or equivalent years of experience in the field
• Certified Scrum Master certification, or equivalent agile credential
• 5+ years of experience as a Business Analyst, or in Salesforce Functional/Systems/Admin roles supporting custom software for federal missions
• Familiarity with Agile methodologies and tools such as Jira and Confluence
• Strong critical thinking and problem-solving abilities
• Excellent communication skills (verbal and written) with an ability to present to both technical and non-technical audiences
• Experience guiding teams through user story creation, dependency mapping, and optimal solution design
• Strong interpersonal skills, customer-centric approach, and the ability to thrive in diverse environments
• Proven track record as a collaborative team player and leader
• Strong organizational and analytical capabilities

Preferred

• Master’s Degree or equivalent years of experience in Information Technology
• Experience working in federal government contracting and project management
• Active Federal Clearance
• Experience with Human-Centered Design, UI/UX Designers, and Service Design
• Familiarity with Mural and/or Lucid for visual collaboration

About Steampunk

Steampunk relies on several factors to determine salary, including but not limited to geographic location, contractual requirements, education, knowledge, skills, competencies, and experience. The projected compensation range for this position is $100,000 to $160,000. The estimate displayed represents a typical annual salary range for this position. Annual salary is just one aspect of Steampunk’s total compensation package for employees. Learn more about additional Steampunk benefits here.

Identity Statement

As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Steampunk is a Change Agent in the Federal contracting industry, bringing new thinking to clients in the Homeland, Federal Civilian, Health and DoD sectors. Through our Human-Centered delivery methodology, we are fundamentally changing the expectations our Federal clients have for true shared accountability in solving their toughest mission challenges. If you want to learn more about our story, visit http://www.steampunk.com .

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Steampunk participates in the E-Verify program.