Senior Broker Analyst

Vertiv; Westerville (OH); On-site; USD 70,000 - 95,000; Full time

Job summary

Vertiv seeks an experienced Senior Broker Analyst to optimize customs brokerage, trade compliance, and cross-border logistics across US-Mexico operations. The role manages brokers, ensures USMCA and Mexican regulations compliance, and drives improvements in import/export processes.

The candidate will handle supplier certifications, origin qualification reviews, and audit-ready documentation while analyzing broker performance and developing KPIs. Strong Excel, ERP, and data tools are required.

Qualifications

• Bachelor's degree required in a related field.
• 5+ years of experience in customs brokerage, trade compliance, cross-border logistics, or import/export operations.
• Strong knowledge of U.S./Mexico trade compliance, including USMCA Rules of Origin, tariff classification, country of origin, and import/export documentation.
• Experience administering USMCA qualification programs, supplier certifications, and duty recovery initiatives.
• Knowledge of Mexican customs processes, IMMEX, and cross-border regulations.
• Experience with brokers, freight forwarders, and cross-border transportation providers.
• Advanced Excel skills and experience with ERP, trade management, or reporting systems.
• Strong analytical, auditing, problem-solving, and communication skills.
• Must read/write/speak fluent English.
• Experience with data analysis tools (SQL, Power BI, Tableau) preferred.
• Understanding of domestic and international transportation modes and regulations.

Responsibilities

• Manage relationships with customs brokers, freight forwarders, carriers, and internal stakeholders for US-Mexico movement.
• Administer USMCA compliance programs, supplier certification validation, and origin qualification reviews.
• Review and monitor customs entries for accuracy including HTS, origin, valuation, and documentation.
• Identify and implement duty savings and recovery opportunities (USMCA, duty drawback).
• Support Mexican customs requirements, IMMEX considerations, and cross-border transport rules.
• Analyze broker performance and develop KPIs for clearance, accuracy, compliance, and transit times.
• Partner with Procurement, Supply Chain, Logistics, and Finance on sourcing changes and trade impacts.
• Support customs audits, regulatory inquiries, and corrective actions.
• Develop reporting/analytics on import/export activity, spend, and compliance metrics.
• Stay current with USMCA, CBP, SAT/ANAM, tariffs, and best practices.

Skills

Trade compliance

USMCA knowledge

Analytical skills

Auditing

Cross-border logistics

Communication

Attention to detail

Problem solving

Education

Bachelor's degree in Supply Chain, Logistics, International Business, Trade Compliance, Business Administration, or related field

Tools

Excel

SQL

Power BI

Tableau

ERP

Job description

We are seeking an experienced and detail-oriented Senior Broker Analyst to support and optimize our customs brokerage, trade compliance, and cross-border logistics operations, with a primary focus on U.S. and Mexico trade activities. This role is responsible for managing customs brokers, ensuring compliance with USMCA and Mexican customs regulations, identifying duty savings and recovery opportunities, and driving continuous improvement across import/export processes. The ideal candidate combines strong trade compliance expertise with analytical skills and a proactive approach to managing cross-border operations.

The position plays a critical role in managing increased administrative and audit demands driven by evolving trade regulations, expanded tariff programs, and heightened customs reporting requirements. The role is execution-oriented and essential to sustaining compliant import operations at scale.

Key Responsibilities

• Manage relationships with customs brokers, freight forwarders, carriers, and internal stakeholders to ensure efficient cross-border movement between the United States and Mexico.
• Administer and support USMCA compliance programs, including supplier certification validation, origin qualification reviews, and maintenance of audit-ready records.
• Review and monitor customs entries for accuracy, including HTS classification, country of origin, valuation, and documentation requirements.
• Identify and implement duty savings and duty recovery opportunities through USMCA claims, post-entry corrections, duty drawback programs, customs reconciliations, and broker audits.
• Support and monitor compliance with Mexican customs requirements, including IMMEX program considerations and cross-border transportation regulations.
• Analyze broker performance and develop KPIs related to customs clearance, entry accuracy, compliance, transit times, and duty recovery results.
• Partner with Procurement, Supply Chain, Logistics, and Finance teams to evaluate sourcing changes, supplier compliance, and trade impacts.
• Support customs audits, regulatory inquiries, and corrective action initiatives.
• Develop reporting and analytics related to import/export activity, customs spend, broker performance, duty savings, and compliance metrics.
• Stay current with changes to USMCA, CBP, Mexican Customs (ANAM/SAT), trade regulations, tariffs, and industry best practices.

Qualifications

Required

• Bachelor's degree in Supply Chain, Logistics, International Business, Trade Compliance, Business Administration, or related field.
• 5+ years of experience in customs brokerage, trade compliance, cross-border logistics, or import/export operations.
• Strong knowledge of U.S./Mexico trade compliance, including USMCA Rules of Origin, tariff classification, country of origin determination, customs valuation, and import/export documentation requirements.
• Experience administering USMCA qualification programs, supplier certifications, and duty recovery initiatives.
• Working knowledge of Mexican customs processes and programs, including IMMEX.
• Experience working directly with customs brokers, freight forwarders, and cross-border transportation providers.
• Advanced Excel skills and experience with ERP, trade management, or reporting systems.
• Strong analytical, auditing, problem-solving, and communication skills.
• Must be able to read, write, and speak fluent English.
• Advanced Excel skills and experience with data analysis tools (SQL, Power BI, or Tableau preferred).
• Strong understanding of domestic and international transportation modes and regulations.

Preferred

• Licensed Customs Broker (LCB) or equivalent trade compliance certification.
• Bilingual English/Spanish.
• Experience with SAP GTS, Oracle GTM, MIC, Descartes, or similar Global Trade Management platforms.
• Experience supporting manufacturing operations with significant U.S./Mexico trade flows.
• Experience working with freight brokers, and/or international freight forwarders.
• Relevant brokerage certifications

Core Competencies

• U.S./Mexico Trade Compliance
• USMCA Qualification & Administration
• Customs Brokerage Management
• IMMEX Program Knowledge
• Duty Recovery & Trade Cost Optimization
• HTS Classification & Origin Determination
• Customs Audit & Risk Management
• Cross-Border Transportation Operations
• Data Analytics & Reporting
• Strategic Problem Solving
• Cross-Functional Collaboration
• Attention to Detail & Accuracy