Senior Billing Systems Analyst – SAP & Billing Expert

Avangrid; Orange (CT); On-site; USD 117,000 - 146,000; Full time

Job summary

THE UNITED ILLUMINATING COMPANY, part of Avangrid, seeks a Principal Analyst to analyze billing requests, document requirements, and design billing configuration models. You will coordinate testing and production cutovers with IT and vendors, while mentoring teammates and ensuring regulatory alignment.

The role emphasizes SAP-based billing, data retrieval, and stakeholder liaison with Customer Service and IT to drive efficient system changes and improved customer service.

Qualifications

• Ten years of experience with business systems (SAP highly preferred) in a billing environment.
• Bachelor's degree in Mathematics, Computer Science, Business, or related analytic field.
• Master's degree in analytic discipline desirable.
• Strong communication and ability to lead system changes with IT and business users.

Responsibilities

• Provide research and analysis of billing area requests to define business requirements.
• Develop billing configuration models and assess impact of proposed solutions.
• Coordinate development, testing, and implementation with IT and vendors.
• Act as SME and mentor others in the billing domain and train end users.

Skills

Billing systems

SAP

Data analysis

Communication

Education

Bachelor's degree in Mathematics/CS/Business

Master's degree desirable

Tools

SAP

Billing software

Data retrieval tools

Job description

THE UNITED ILLUMINATING COMPANY, part of Avangrid, seeks a Principal Analyst to analyze billing requests, document requirements, and design billing configuration models. You will coordinate testing and production cutovers with IT and vendors, while mentoring teammates and ensuring regulatory alignment.

The role emphasizes SAP-based billing, data retrieval, and stakeholder liaison with Customer Service and IT to drive efficient system changes and improved customer service.