Senior Banker II - Eastgate -

Bank Of America

Cincinnati (AR)

Presencial

USD 38.000 - 63.000

Jornada completa

Hace 6 días

Sé de los primeros/as/es en solicitar esta vacante

Consigue una respuesta de este empleador

Tu currículum y tu carta de presentación, adaptados exactamente a lo que buscan contratar.

Supera los filtros ATS

Descripción de la vacante

Bank of America is seeking a motivated personal banker to uncover clients' financial needs and connect them with tailored banking solutions. The role emphasizes building relationships, executing on customer inquiries, and guiding clients through products and services to enhance their financial lives.

The position requires strong communication, sales experience, and a commitment to client service. Local financial centers offer in-office collaboration with role-specific flexibility and weekend

Formación

Minimum of one year demonstrated sales experience in a relationship-oriented environment
Strong work ethic with focus on results and client interest
Ability to build and nurture relationships with clients
Excellent written and verbal communication skills
Comfort engaging all clients in person or by phone
Willingness to learn and adapt to new information and technology

Responsabilidades

Build and deepen relationships with clients by uncovering financial needs and recommending products and solutions
Respond to inquiries with customized banking solutions
Introduce and fulfill banking products (checking, savings, credit cards, CDs, IRAs, loans)
Identify client needs for licensed sales functions and refer to partners
Quote rates, terms and programs for banking solutions
Manage risk in transactions using available tools
Assist clients with self-service transactions and digital tools
Open and maintain accounts in compliance with procedures
Support financial center teams and deliver operational excellence

Conocimientos

Active Listening

Business Acumen

Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Educación

High School Diploma / GED / Secondary School or equivalent

Descripción del empleo

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.
We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.
Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

This position is open for the entire market and the specific Financial Center location will be based on business needs. If you are offered a position, you will train at one financial center, and then potentially move to another location that is within a reasonable commuting distance of your home to the extent permitted by applicable law.

Job Description:

This job is responsible for helping to uncover personal banking needs of both individual and small business clients, offering appropriate solutions, and connecting clients to specialists. Key responsibilities include balancing working service requests and other transactional activities such as in-person or inbound call delivery. Job expectations include proactively connecting with clients, conducting consistent follow-up routines, and handling complex and diverse client engagements.

Responsibilities:

Works with clients to build and deepen relationships by uncovering financial needs and recommending the best products, services and solutions to meet those needs

Responds to customer inquiries and concerns, creating customized solutions

Introduces and fulfills banking products (examples: checking & savings accounts, credit cards, CDs, IRAs, loans)

Identifies client needs for licensed sales functions and refer to partners (Merrill, Lending, & Small Business)

Quotes rates, terms and programs for banking solutions

Manages risk in every business, product and service transaction leveraging available tools

Leverages expertise from prior role by interacting with clients with an increased complexity of financial needs

Partners with teams to provide financial center clients with both consumer and small business solutions, services, and strategies when uncovering personal banking needs and helping clients navigate their unique life priorities

Assists, educates, and trains clients on conducting simple transactions through self-service technologies

Leverages available resources, technologies, and processes to optimize the client experience and deliver operational excellence and accuracy

Adheres to established processes, laws, and guidelines in performing day-to-day activities, such as opening accounts, account maintenance, and Digital Assisted Shopping

Manages client interactions by taking the best course of action for the bank and its clients and abiding by all regulatory requirements

Required Qualifications:

Minimum of one year demonstrated sales experience in a relationship-oriented and client-centric environment

Enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client

Collaborates effectively to get things done, building and nurturing strong relationships

Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives

Confident in identifying solutions for helping new and existing clients based on their needs

Strong written and verbal communications skills

Can communicate effectively and confidently and is comfortable engaging all clients (in-person and by phone)

Ability to learn and adapt to new information, technology platforms, handle ambiguity and adapt to changing circumstances

Applies strong critical thinking and problem-solving skills to meet clients' needs

Demonstrates effective time management skills and the ability to organize, prioritize and perform multiple tasks simultaneously

Is a commissioned notary or can successfully obtain a notary commission in the state you work within a few months of start date in role (exact timeframe varies by location due to differing state laws)